This volume's central purpose is to provide a clearly written, scholarly exploration of cultural variation regarding conflict resolution and in so doing, highlight certain alternatives to violence. It presents an interdisciplinary examination of how conflicts are perceived and handled in a variety of cultural settings. Drawing on data and models from anthropology, psychology, and political science, the chapters analyze conflict resolution across the societal spectrum, including cases from Western and non-Western traditions, complex and tribal societies, and violent and non-violent cultures. While demonstrating the extremely important impact of culture on conflict resolution processes, the book does not solely emphasize cultural specificity. Rather--through introductory chapters, section introductions, and a concluding chapter--the volume editors draw attention to cross-cultural patterns in an attempt to further the search for more general conflict principles. An explicit message throughout the book is that alternatives to violence exist. The volume demonstrates that at various levels--from the interpersonal to the international-- conflicts can be handled in ways that cause far less pain and destruction than violence. Chapters by psychologists discuss social and cognitive processes for facilitating the learning of alternatives to violence among children and youth. Anthropology contributors explore mechanisms for dealing with social conflict which allow some cultures to remain relatively peaceful and consider implications of their work for reducing violence in other societies. Chapters by former President of Costa Rica, Oscar Arias, and by political scientists examine how non-violent political solutions can be employed as alternatives to warfare and violent resistence.

After years of relative neglect, culture is finally receiving due recognition as a key factor in the evolution and resolution of conflicts. Unfortunately, however, when theorists and practitioners of conflict resolution speak of culture, they often understand and use it in a bewildering and unhelpful variety of ways. With sophistication and lucidity, "Culture and Conflict Resolution" exposes these shortcomings and proposes an alternative conception in which culture is seen as dynamic and derivative of individual experience. The book explores divergent theories of social conflict and differing strategies that shape the conduct of diplomacy, and examines the role that culture has (and has not) played in conflict resolution. The author is as forceful in critiquing those who would dismiss or diminish culture s relevance as he is trenchant in advocating conflict resolution approaches that make the most productive use of a coherent concept of culture. In a lively style, Avruch challenges both scholars and practitioners not only to develop a clearer understanding of what culture is, but also to take that understanding and incorporate it into more effective conflict resolution processes."

Believing not only that conflict is inevitable in human life but that it is essential and can be quite constructive, Augsburger proposes a shift to an "international" approach in resolving conflict. Augsburger focuses on interpersonal and group conflicts and provides a comparison of conflict patterns within and among various cultures.

Cultural differences among members of any group-be it a multinational business team or an international family-are frequently the source of misunderstanding and can lead to conflict. With powerful techniques for resolving or at least reducing conflicts, scholars and teachers from around the globe demystify the intricate and important relationship between conflict and culture. Stories, which are at the heart of the book, come from a wide variety of groups and locations, and they give sound counsel for all kinds of settings: business, law, government, non-governmental agencies, schools, communities and families. Conflict across Cultures is written by a new generation of conflict resolution scholars from four parts of the world: Canada, South Africa, Japan and the US. They describe processes and help build the skills necessary for successful conflict resolution. Here is a new framework for understanding others-a map for making progress through differences that can otherwise overwhelm us. Conflict across Cultures offers hope in countering the view that differences must divide us.

This volume's central purpose is to provide a clearly written, scholarly exploration of cultural variation regarding conflict resolution and in so doing, highlight certain alternatives to violence. It presents an interdisciplinary examination of how conflicts are perceived and handled in a variety of cultural settings. Drawing on data and models from anthropology, psychology, and political science, the chapters analyze conflict resolution across the societal spectrum, including cases from Western and non-Western traditions, complex and tribal societies, and violent and non-violent cultures. While demonstrating the extremely important impact of culture on conflict resolution processes, the book does not solely emphasize cultural specificity. Rather--through introductory chapters, section introductions, and a concluding chapter--the volume editors draw attention to cross-cultural patterns in an attempt to further the search for more general conflict principles. An explicit message throughout the book is that alternatives to violence exist. The volume demonstrates that at various levels--from the interpersonal to the international-- conflicts can be handled in ways that cause far less pain and destruction than violence. Chapters by psychologists discuss social and cognitive processes for facilitating the learning of alternatives to violence among children and youth. Anthropology contributors explore mechanisms for dealing with social conflict which allow some cultures to remain relatively peaceful and consider implications of their work for reducing violence in other societies. Chapters by former President of Costa Rica, Oscar Arias, and by political scientists examine how non-violent political solutions can be employed as alternatives to warfare and violent resistence.

In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

"This is a well-written book. Quite simple and precise . . . The authors should be commended. This book deals with leadership from a very contemporary perspective that reflects the importance of multiculturalism." –Guo-Ming Chen, University of Rhode Island No matter how culturally different the person or group, there will be common-ground similarities and no matter how similar the person or group, there will be significant differences. Culture influences our thoughts, words, and actions in ways that are often unrecognized, leading to misunderstandings. Each misunderstanding can become very expensive, both in terms of missed opportunities and less effective business outcomes. Leadership in a Diverse and Multicultural Environment provides leaders with the tools necessary to effectively interact with all individuals. Although much of the research related to multiculturalism has focused on expatriates and international assignments, Leadership in a Diverse and Multicultural Environment also focuses on leaders in domestic organizations, as they can benefit from developing their own multicultural awareness, knowledge, and skills. Effective leaders can shape the culture of their organization to be accepting of individuals from all races, ethnicities, religions, and genders with a minimum of misunderstandings. Leadership in a Diverse and Multicultural Environment is well grounded in solid research, but written in an easy-to-comprehend style that: Provides a "culture centered" leadership perspective allowing organizational leaders the opportunity to attend to the influence of culture Helps the reader find examples of how multicultural awareness can make their leadership task easier Promotes an organizational culture that is more satisfying to both individuals and their leaders by embracing and celebrating differences. Leadership in a Diverse and Multicultural Environment is an ideal supplemental text for undergraduate- or graduate-level international management, leadership, or diversity-related courses taught in the business curriculum. It could also be used in leadership courses taught in education and communication departments.