Improving access to justice has been an ongoing process, and on-demand justice should be a natural part of our increasingly on-demand society. What can we do for example when Facebook blocks our account, we're harassed on Twitter, discover that our credit report contains errors, or receive a negative review on Airbnb? How do we effectively resolve these and other such issues? Digital Justice introduces the reader to new technological tools to resolve and prevent disputes bringing dispute resolution to cyberspace, where those who would never look to a court for assistance can find help for instance via a smartphone. The authors focus particular attention on five areas that have seen great innovation as well as large volumes of disputes: ecommerce, healthcare, social media, labor, and the courts. As conflicts escalate with the increase in innovation, the authors emphasize the need for new dispute resolution processes and new ways to avoid disputes, something that has been ignored by those seeking to improve access to justice in the past.

Over the years, a number of regulations were adopted at EU level in an attempt to facilitate and simplify access to justice in cross-border litigation. Despite the various actions undertaken by the European legislator to establish a uniform procedural framework with regard to certain types of cross-border claims, numerous differences continue to exist. The recent efforts to digitalize cross-border procedures through the e-Codex project in order to allow an electronic filing of European uniform procedures claims between Member States have raised awareness as to the complexity and the impact of national procedural rules on the application of the European uniform procedures. Empirical data on the service of documents rules applicable in the European Order for Payments claims as well as domestic procedures used for equivalent purposes was collected in 16 EU jurisdictions. This paper investigates the way the implementation and coordination between the national service of documents rules and the service standards set by the Regulation impact on the application of the European Order for Payment and, subsequently, on the parties' access to justice. To conclude, the paper focuses on the possible solutions and actions that could mitigate the difficulties encountered in the present legal framework.

Comparing six different areas of law that have been particularly exposed to global digitality, namely laws regulating consumer contracts, data protection, the media, financial markets, criminal activity, and intellectual property law, this work considers whether we can identify a particular mediality of law in the digital age.

This innovative book proposes new theories on how the legal system can be made more comprehensible, usable and empowering for people through the use of design principles. Utilising key case studies and providing real-world examples of legal innovation, the book moves beyond discussion to action. It offers a rich set of examples, demonstrating how various design methods, including information, service, product and policy design, can be leveraged within research and practice.