Perfect for small business owners and others in credit sensitive professions, this guide offers everything you need to control bad debt and collect the maximum amount of money with the minimum amount of effort.

Here is a practical and indispensable collection of ready-to-use forms, checklists and reports for credit and collection managers and their staff. Coverage includes: successful credit management, processing new accounts, solving new account problems, resolving special situations, collection letters that collect, other effective credit letters, staying atop the slow payer, and legal matters and bankruptcy. Includes a CD-ROM containing all of the key forms and letters.

Nothing captures the attention of a reader so much as money issues-their money or yours. Whether depositing, withdrawing, lending, or borrowing, you want to make sure you provide all the facts.In this eBook you will learn and become confident in all areas of Credit and Collection communication as well as other miscellaneous matters of banking, finance, and taxes. Sample letters for many areas such as: When you have borrowed money, how to motivate creditors to work with you during difficult times, when requesting a loan and when addressing friends or family regarding money issues. You will learn how to deal with delicate matters such as lending, borrowing, and collecting where tone becomes very important in reaffirming commitments and in keeping any personal relationship in tact.The image that you create in your writing style and with your thoroughness often makes an impression that spills over into the business transaction and decision itself.