This IBM® Redbooks® publication provides a practical guide to the design, installation, configuration, and maintenance of IBM Content Manager OnDemand Version 9.5. Content Manager OnDemand manages the high-volume storage and retrieval of electronic statements and provides efficient enterprise report management. Content Manager OnDemand transforms formatted computer output and printed reports, such as statements and invoices, into electronic information for easy report management. Content Manager OnDemand helps eliminate costly, high-volume print output by capturing, indexing, archiving, and presenting electronic information for improved customer service. This publication covers the key areas of Content Manager OnDemand, some of which might not be known to the Content Manager OnDemand community or are misunderstood. The book covers various topics, including basic information in administration, database structure, storage management, and security. In addition, the book covers data indexing, loading, conversion, and expiration. Other topics include user exits, performance, retention management, records management, and many more. Because many other resources are available that address subjects on different platforms, this publication is not intended as a comprehensive guide for Content Manager OnDemand. Rather, it is intended to complement the existing Content Manager OnDemand documentation and provide insight into the issues that might be encountered in the setup and use of Content Manager OnDemand. This book is intended for individuals who need to design, install, configure, and maintain Content Manager OnDemand.

This IBM® Redbooks® publication provides a practical guide to the design, installation, configuration, and maintenance of IBM Content Manager OnDemand Version 9.0. Content Manager OnDemand manages high-volume storage and retrieval of electronic statements and provides efficient enterprise report management. Content Manager OnDemand transforms formatted computer output and printed reports, such as statements and invoices, into electronic information for easy report management. Content Manager OnDemand helps eliminate costly, high-volume print output by capturing, indexing, archiving, and presenting electronic information for improved customer service. This publication covers the key areas of Content Manager OnDemand, some of which might not be known to the Content Manager OnDemand community or are misunderstood. The book covers various topics, including basic information in administration, database structure, storage management, and security. In addition, the book covers data indexing, loading, conversion, and expiration. Other topics include user exits, performance, retention management, records management, and many more. Because many other resources are available that address subjects on different platforms, this publication is not intended as a comprehensive guide for Content Manager OnDemand; rather, it is intended to complement the existing Content Manager OnDemand documentation and provide insight into the issues that might be encountered in the setup and use of Content Manager OnDemand.

IBM® Content Navigator provides a unified user interface for your Enterprise Content Management (ECM) solutions. It also provides a robust development platform so you can build customized user interface and applications to deliver value and an intelligent, business-centric experience. This IBM Redbooks® publication guides you through the Content Navigator platform, its architecture, and the available programming interfaces. It describes how you can configure and customize the user interface with the administration tools provided, and how you can customize and extend Content Navigator using available development options with sample code. Specifically, the book shows how to set up a development environment, and develop plug-ins that add an action, service, and feature to the user interface. Customization topics include implementing request and response filters, external data services (EDS), creating custom step processors, and using Content Navigator widgets in other applications. This book also covers mobile development, viewer customization, component deployment, and debugging and troubleshooting. This book is intended for IT architects, application designers and developers working with IBM Content Navigator and IBM ECM products. It offers a high-level description of how to extend and customize IBM Content Navigator and also more technical details of how to do implementations with sample code.

This IBM Redbooks publication helps you understand backup, recovery, high availability, business continuity strategies, and options available for IBM DB2 Content Manager OnDemand. We begin with an introduction of the basic concepts of backup and recovery, high availability, disaster recovery, and business continuity. We also provide an overview of IBM DB2 Content Manager OnDemand. Because OnDemand is available on multiplatforms, iSeries, and z/OS, we address each platform separately, and discuss the backup and recovery strategies and options for each platform. In addition, we discuss various high availability and business continuity strategies and options. When applicable, we provide practical procedures and steps to accomplish backup, recovery, and high availability with sample commands and scripts. In some instances, case studies are presented to show you how real-world businesses implement backup procedures, high availability configurations, and disaster recovery plans. This book is intended for IT architects, IT specialists, and OnDemand system administrators who are responsible for designing, implementing, and maintaining OnDemand systems for various platforms.

This IBM® Redbooks® publication can help you develop content and process management applications with IBM FileNet® APIs. The IBM FileNet P8 suite of products contains a set of robust APIs that range from core platform APIs to supporting application APIs. This book focuses specifically on Content Engine and Process Engine APIs. Content Engine API topics that we discuss include creating, retrieving, updating, and deleting objects; querying and viewing documents; and batching and batch execution. We also explore more complex topics, including permissions and authorization, versioning, relationships, annotations, workflow subscriptions and event actions, metadata discovery, and dynamic security inheritance. Process Engine API topics that we discuss include launching a workflow, searching for and processing work items, and working with process status. The more complex topics we cover include, Component Integrator application space, role, workbasket, resource navigation in Process Engine REST API, ECM Widgets, and building a custom Get Next In-basket widget. To help you better understand programming with IBM FileNet APIs, we provide a sample application implemented for a fictional company. We include the data model, security model, workflows, and various applications developed for the sample. You can download them for your reference. This book is intended for IBM FileNet P8 application developers. We recommend using this book in conjunction with the online ECM help.