"In Jeff 's book, Contagious Passion, he provides first-hand insights into selling and how to apply many practical approaches to improve one's effectiveness. Jeff shares authentic life experiences with candor and purpose. These brief but valuable messages surely help any of us in our world of selling!" -Mark Brashear, C.E.O. Hugo Boss "It's possible to keep selling using the same old techniques, but every so often new tools come along that make things so much easier. Jeff 's book, for me, is one of those new tools; Contagious Passion has made me look at my old ways and really appreciate what new ideas can now do for me." -Earl Estep, Advertising Director Curtco Media/Robb Report WHY NOT SELL MORE? Jam-packed with insights from a 35-year plus sales career, this book is going to show you 1) how to make more money, 2) truly enjoy all your moment-to-moment daily encounters, and 3) experience richer, deeper personal relationships. Whether you're just launching your sales career or have many years in the field, this will become the book you'll refer to like a trusted friend. Discover how easy it is to: -Tap passion's power! -Sell your product simply by sharing! -Connect on a deeper personal level with anyone! -Appreciate everyone in your life, including you! -Have a positive impact on people you meet and those you may never meet! You can visit Jeffrey Cox at his website: www.jeffreyrcox.com.

Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience ­— the Walt Disney Company. Co-Author Bruce Loeffler spent ten years at Disney World overseeing service excellence, and has partnered with Brian T. Church in this book, to show you how to bring that same level of care and value to your own organization. Based on the I. C.A.R.E. model, the five principles — Impression, Connection, Attitude, Response, and Exceptionals — give you a solid framework upon which to raise the level of your customer experience. You will learn how to identify your customer service issues and what level of Experience you are currently offering. You can then determine exactly what the "customer experience" should be for your company, and the changes required to make it happen. The Walt Disney Company is the most recognized name in the world for customer service. The "Disney Experience" draws customers from all around the world,. This book describes what it takes to achieve that level of Experience, and how any organization can do it with the right strategy and attention to detail. When the Experience is enhanced, the opportunity arises to convert customers to ambassadors who will share their Experience with others. Find "the experience" and what it means to the Organization Learn the five levels of experience, and why most companies fail at it Identify service problems that face every company in the marketplace Utilize the Experience Quotient and apply the I. C.A.R.E. principles Learn how to convert customers to ambassadors who share their story with others Customers are the lifeblood of business. A great product offering isn't enough in today's marketplace, where everyone's looking for an "experience.” Imagine the kind of value a Disney-level customer experience could bring to your organization. The Experience is a guide to getting there, from an insider's perspective.

Powerful yet concise, Leaders Who Last instructs, warns, inspires, and challenges leaders with what it takes to live, lead, and make a lasting difference in the lives of others.

God has blessed us all with extraordinary potential; however, only a few of us will realize this great blessing. Why? We settle for just survival, just enough, or living mediocre lives. Many times we allow the detours, trials, obstacles, and struggles encountered to sway us away from Gods promises and our predestined greatness. Hard times and discouragement can cause us to take a back seat posture and watch life go by. However, we were not created to take a rest on the path of mediocrity. We were created to experience BOOM! We are all made in Gods image to do great works and the life He gave us to the fullest. Yet, when the gale strength winds begin to blow, we run for cover instead of standing on Gods Word. The BOOM will not happen for us if we are unwilling to take risks regardless to how bleak our individual situations seem. Ever wondered what it would take to get you out of the monotonous lane of life? Do you have unfulfilled dreams and visions that live in the graveyard of procrastination? When you take a moment to view life in hindsight, are you dissatisfied with where you are? Do you want to know what it would take to move you from failure to success? Do you wish to step away from the ordinary and embrace the gusto of life? Do you want to move away from the crowd and began to live life as it was meant to be? Have you allowed yourself to get stuck in complacency, stagnation, vision myopia, despair or fear? If your response to any of the questions is a resounding yes, then BOOM is the book for you. This book is God-inspired to help you move from the isolated, mundane, pits of despair to a place where dreams, visions and goals come to pass. Dont let the BOOM past you by, for BOOM is not a moment, its a movement.

In today's fast-paced world, leaders must do more than just adapt; they need to anticipate the radical shifts happening all around them. Too often, the focus on immediate challenges blinds them to the sweeping changes reshaping their environment. True success demands agility, a keen awareness of evolving stakeholder expectations, and a bold cultural transformation. In this fully updated edition of The Connected Leader Emmanuel Gobillot makes a compelling argument: traditional leadership models are relics of the past. He builds the case for a new kind of leadership that leverages informal social networks to reconnect with what stakeholders truly value. Packed with original international case studies and unique diagnostic tools, The Connected Leader is a treasure trove of insights. Gobillot’s global bestseller is essential reading for professionals aiming to harness the combined power of people and performance to create thriving organisations and drive meaningful change.

Stop hitting the spiritual snooze button. Would you describe your walk with God as fresh and exciting? Would you describe your spiritual life as vibrant and passionate? If not, would you like these attributes to be the norm in your everyday relationship with God? Are you ready to experience an awakening? Awakening helps you stir up your slumbering soul. You’ll discover how to break out of your season of dryness or get off to a great start either in the New Year or the next season in life. Take your faith-walk from a “going through the motions” or “have to” mindset to the stimulating, fresh “want to” experience of enjoying God’s presence—24/7. Weems encourages you to surrender fully, to discover the right kind of fuel for the journey, and to learn a new way to pray and fast. This lifestyle is not based on rules or religion, but on a deep, satisfying, motivating relationship with God. Included in Awakening is a 21-Day Plan that will guide you through the principles that ensure a lasting, fresh relationship with God—even in a world where everything quickly becomes stale. “It’s time to wake up and put an end to spiritual sluggishness! I promise this year will be the best of your life if it is your best year spiritually.” – Stovall Weems