Abstract: A tabulation is presented of organizations, contacts, addresses, and telephone numbers of private, state, and federal resources to assist the general public in obtaining information and assistance to solve problems, when direct attempts to the local dealer have failed. Federal offices and trade associations are arranged by topic (e.g., aging, environmental, labeling, product safety and quality); federal agencies and regional offices; federal information centers; handicapped services; state offices; better business bureaus; and corporate consumer contacts also are included. (wz).

Offers information & advice to help consumers gain knowledge about their rights & about how to make the right choices. Includes: corporate consumer contacts; better business bureaus; trade association & other dispute resolution programs; state, county & city government consumer offices; selected federal agencies; military commissary & exchange contacts; media programs; occupational & professional licensing boards; legal help; consumer credit counseling services; consumer groups & much more. Especially helpful for consumer complaints or problems.

A handbook for consumer complaints.