The thought-provoking, timely second edition continues to offer a comprehensive, global perspective on organizational communication. The authors multinational experience, consulting and teaching expertise, enthusiasm for their subject, and engaging style of writing create an inviting foundation for the exploration of this multifaceted topic. Each chapter demonstrates the practicality of theory and how practice contributes to the development of theory, while challenging readers to build on established knowledge to develop new approaches to the pressing problems in complex, multicultural organizations. The text is organized topically around the most important issues in organizational communication. Five themes recur throughout the chapters: the interdependence of internal and external forms of organizational communication, the disciplinarity and multidisciplinarity of organizational communication, global and multicultural perspectives of organizational communication, the unity of theory and practice, and critical thinking in the analysis of organizational messages and discourses. Discussions highlight language and symbolism. The authors weave analysis of the multiple levels of messages throughout the chapters; stimulate critical thinking about contemporary work and organizational life; approach the familiar as unfamiliar; ask probing questions about commonly accepted practices; and offer more imaginative ways of working together. Readers gain an appreciation for the social, political, economic, technological, and ideological contexts in organizationsand the place of organizations within the broader culture. The authors lead by example in encouraging readers to think about, talk about, and experience organizational communication in entirely new ways.

Exploring key issues in communication and their impacts on organizational outcomes and management theory, this book considers the important changes in technology and globalization in the context of communications.

Rev. ed. of: Communication & organizational culture. c2005.

Organizational Communication: A Critical Perspective introduces students to the field of organizational communication--historically, conceptually, and pragmatically--from a perspective grounded in critical theory and research. Author Dennis K. Mumby explores how the history of organizational communication theory and research is one that embodies and attempts to resolve the fundamental tensions and contradictions between the individual and the organization. By taking a critical perspective to the history, theories, and research of organizational communication, this text seeks to address the following: how do we provide ourselves with the analytic and practical tools that will enable us to be more informed and critical consumers of, and participants in, organizational processes? Put more broadly, how do we learn to be better informed citizens who can participate effectively in, and be advocates of, organizational democracy? This textbook squarely addresses this problem. In keeping with this theme, this text goes at great pains to explore the link between theory and practice. Mumby shows how management theory and research is of vital importance to our understanding of daily struggles for control over work and organizing processes. The critical perspective throughout helps students understand how, over the course of the last 100 years, corporations have sought more and more sophisticated methods of constructing our identities in ways that are commensurate with organizational world-views and goals. Features unique to this text include the combination of the following issues: · A thematic critical perspective on organizational communication, with analysis of traditional and contemporary approaches to organizational communication. · Integrated discussion of ethics and technology. · A full chapter on gender and organizational communication. · A full chapter devoted to issues of organizational democracy.

This book presents the findings, applications, and theoretical underpinnings of a unique leadership communication model: motivating language theory. Drawing from management, social science, and communication theories, motivating language theory demonstrates how leader-to-follower speech improves employee and organizational well-being and drives positive workplace outcomes (such as employee performance, retention, and job satisfaction) in a wide array of settings. It presents an integrated model based on empirical findings and theoretical developments from the past three decades to explore the three dimensions of motivating language: direction giving language, empathetic language, and meaning-making language. It will be a comprehensive source for its empirical relationships, generalizability, theoretical basis, and future directions for research and practice.

Develops the knowledge, sensitivity, skills, and values critical for organizational communication Blending theory, analysis, and practice, Fundamentals of Organizational Communication provides a practical and engaging introduction to the field. The title’s competency-based approach emphasizes knowledge, sensitivity, skills, and values as necessary components of effective organizational communication. MySearchLab is a part of the Shockley-Zalabak program. Research and writing tools, including access to academic journals, help students understand critical thinking in even greater depth. To provide students with flexibility, students can download the eText to a tablet using the free Pearson eText app. ALERT: Before you purchase, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. Several versions of Pearson's MyLab & Mastering products exist for each title, including customized versions for individual schools, and registrations are not transferable. In addition, you may need a CourseID, provided by your instructor, to register for and use Pearson's MyLab & Mastering products. Packages Access codes for Pearson's MyLab & Mastering products may not be included when purchasing or renting from companies other than Pearson; check with the seller before completing your purchase. Used or rental books If you rent or purchase a used book with an access code, the access code may have been redeemed previously and you may have to purchase a new access code. Access codes Access codes that are purchased from sellers other than Pearson carry a higher risk of being either the wrong ISBN or a previously redeemed code. Check with the seller prior to purchase. 0133809722 / 9780133809725 Fundamentals of Organizational Communication Plus MySearchLab with eText -- Access Card Package Package consists of: 0205239927 / 9780205239924 MySearchLab with Pearson eText -- Valuepack Access Card 0205980074 / 9780205980079 Fundamentals of Organizational Communication

From the Backcover: 'Most organizations can't execute strategy. Complexity is their enemy. Managing from Clarity provides a roadmap for introducing systems thinking to your organization. Read it; it's a snapshot of how strategy will be managed in the 21st Century.' David P. Norton, President, Balanced Scorecard Collaborative, co-author of the best-selling The Balanced Scorecard and The Strategy-Focused Organization 'If you're not a systems thinker, you're not a good business leader. A few born leaders do it through intuition. For all the rest, there's Managing from Clarity. The book will spell out for you how to build your strategic agenda and how to align your leadership team around it.' Francis Gouillart, CEO, Emergence Consulting, co-author of the best-selling Transforming the Organization 'this book [turns] the art of system dynamics interventions into science for the first time. For those of us who live the successes and the frustrations of organizations every day, this is a gift.' Jorge Rufat-Latre, Director, Strategos 'a powerful set of ideas and frameworks for anyone with strategic responsibility.' Kim Warren, Teaching Fellow, Strategic & International Management, London Business School, author of Competitive Strategy Dynamics 'Finally, someone has harnessed the power of System Dynamics and crafted it into a useful tool for strategy development and strategic management . . . [this book] demonstrates the potential insight that can come from systems thinking and its power to align an organization around a single view of the business model and strategic direction.' Michael J. Puleo, Director, Deloitte Consulting 'combine[s] the conceptual insights from the academic literature with the savvy of consultants to provide a sound approach to managing any organization.' James S. Dyer, The Fondren Centennial Chair in Business, University of Texas at Austin 'an intelligent and vivid introduction to an extremely powerful set of concepts and tools for strategy development.' Andreas Koch, Principal, L.E.K. Consulting