Computer systems based on the notion of the computer as assistant have recently become the focus of intense interest. The expanding role of the computer in everyday life and the growing number of untrained users make it necessary to think about new ways of dividing labor between humans and machines. Future systems must take on more tasks and perform them more competently and autonomously than existing systems. If they are to be adequately flexible and responsive to complexity, they cannot automate their performance completely. The aim of designers should be to create computer systems with capabilities similar to those of good assistants in the real world. Effective assistance has many characteristics. An assistant is expected to be competent in some domains of expertise, to know the limits of his/her knowledge, to be able to process inexact instructions from clients, to adjust to and learn from them, to explain his/her behavior and suggestions, and to support clients in communication and cooperation with other people. This book believes that such capabilities can be built into computer systems. To that end, the chapter contributors discuss the concepts and methods--particularly from the fields of artificial intelligence and computer-supported cooperative work (CSCW)--that they have drawn from to develop successful system prototypes. They present several of these prototypes including assistants for graphics design, knowledge discovery in data bases, coordination support, organizational memory, user interface design, and knowledge base construction. As such, this volume helps map out the future for all those involved in computer systems design.

A typical PDA has a touchscreen for navigation, a memory card slot for data storage, and IrDA, Bluetooth, and/or Wi-Fi. However, some PDAs may not have a touchscreen, using softkeys, a directional pad, and a numeric keypad or a thumb keyboard for input. To have the functions expected of a PDA, a device's software typically includes an appointment calendar, a to-do list, an address book for contacts, a calculator, and some sort of memo (or "note") program. PDAs with wireless data connections also typically include an email client and a Web browser, and may or may not include telephony functionality. This book will give you: PDA: What Does A Personal Digital Assistant Do? A Typical PDA: Which Computers Are Called Personal Digital Assistants? Personal Digital Assistant: How To Make Personal Digital Assistant

A deconstruction of gender through the voices of Siri, HAL 9000, and other computers that talk Although computer-based personal assistants like Siri are increasingly ubiquitous, few users stop to ask what it means that some assistants are gendered female, others male. Why is Star Trek’s computer coded as female, while HAL 9000 in 2001: A Space Odyssey is heard as male? By examining how gender is built into these devices, author Liz W. Faber explores contentious questions around gender: its fundamental constructedness, the rigidity of the gender binary, and culturally situated attitudes on male and female embodiment. Faber begins by considering talking spaceships like those in Star Trek, the film Dark Star, and the TV series Quark, revealing the ideologies that underlie space-age progress. She then moves on to an intrepid decade-by-decade investigation of computer voices, tracing the evolution from the masculine voices of the ’70s and ’80s to the feminine ones of the ’90s and ’00s. Faber ends her account in the present, with incisive looks at the film Her and Siri herself. Going beyond current scholarship on robots and AI to focus on voice-interactive computers, The Computer’s Voice breaks new ground in questions surrounding media, technology, and gender. It makes important contributions to conversations around the gender gap and the increasing acceptance of transgender people.

An accessible explanation of the technologies that enable such popular voice-interactive applications as Alexa, Siri, and Google Assistant. Have you talked to a machine lately? Asked Alexa to play a song, asked Siri to call a friend, asked Google Assistant to make a shopping list? This volume in the MIT Press Essential Knowledge series offers a nontechnical and accessible explanation of the technologies that enable these popular devices. Roberto Pieraccini, drawing on more than thirty years of experience at companies including Bell Labs, IBM, and Google, describes the developments in such fields as artificial intelligence, machine learning, speech recognition, and natural language understanding that allow us to outsource tasks to our ubiquitous virtual assistants. Pieraccini describes the software components that enable spoken communication between humans and computers, and explains why it's so difficult to build machines that understand humans. He explains speech recognition technology; problems in extracting meaning from utterances in order to execute a request; language and speech generation; the dialog manager module; and interactions with social assistants and robots. Finally, he considers the next big challenge in the development of virtual assistants: building in more intelligence--enabling them to do more than communicate in natural language and endowing them with the capacity to know us better, predict our needs more accurately, and perform complex tasks with ease.

The Computer Systems Assistant Passbook(R) prepares you for your test by allowing you to take practice exams in the subjects you need to study. It provides hundreds of questions and answers in the areas that will likely be covered on your upcoming exam, including but not limited to: fundamentals of microcomputer systems; principles and practices of office automation; principles of providing user support; training users of computers; and more.