Provide numerous instructional resources that support each chapter of the textbook including teaching strategies, test masters, answer keys, introductory activities, reproducible masters, and additional resources. All of the resources for teaching each chapter are conveniently grouped together.

Computer Service and Repair presents the most up-to-date information in the rapidly changing world of computers and their software. The text teaches the practices and principles needed to pass the A+ Certification exam, as well as to build, upgrade, and troubleshoot your personal PC. The text is written for students with limited or no PC technical experience as well as for PC technicians with limited formal training. Each chapter covers the latest in hardware and software as well as legacy items that may be found in the field. Chapters cover all the major areas of the PC; an additional three-chapter section is devoted to networking. Laboratories are found in both the text and the Laboratory Manual for the important hands-on training needed for this field. This textbook is an ideal starting point for anyone who wishes to enter the field of PC repair and support.

Computer Service and Repair presents the most up-to-date information in the rapidly changing world of computers and their software. The text teaches the practices and principles needed to pass the CompTIA A+ Certification Exams, as well as to build, upgrade, and troubleshoot PCs. The text iswritten for students with no PC technical experience as well as for PC technicians with limited formal training. Preparation for the CompTIA A+ Certification Exams is emphasized throughout the textbook. This textbook meets the requirements of the CompTIA Authorized Quality Curriculum Program, covering all objectives of the A+ Certification Exams. Most chapters open with descriptions of A+ Key Points, whichidentify chapter content that is likely to be represented on the examination. A+ Notes are used wherever appropriate in the text to highlight specific areas for exam preparation. At the end of most chapters, students take a 10-question quiz consisting of sample A+ exam items relating to the chaptercontent. A complete chapter of the textbook is devoted to CompTIA A+ exam preparation.The Instructor's Resource CD for Computer Service and Repair includes a variety of valuable instructional resources, including printable PDF files of all materials in the Instructor's Manual and lesson plans.Please visit Richard M. Roberts' Web site for text updates, interesting links, and bonus laboratory material at www.RMRoberts.com

Computer Service and Repair Laboratory Manual is designed to help build the basic skills necessary for success in PC repair, upgrade, and support in addition to providing CompTIA A+ Certification exam preparation. The labs in the manual are organized to match the chapter sequence of the text, Computer Service and Repair, 978-1-61960-795-8. Windows XP, Windows Vista, Windows 7, and Windows 8 operating systems are used for the lab activities, providing a variety of experience. Each activity is organized in this manner: Introduction, Equipment and Materials list, Procedure, and Review Questions. Step-by-step instructions are provided in the procedures to facilitate learning.

Cheryl Schmidt's The Complete A+ Guide to PC Repair presents the fundamentals of computer desktop and laptop installation, configuration, maintenance, and networking through simple, step-by-step instruction based on CompTIA A+® 2009 Edition objectives. With a focused emphasis on security and customer service skills, this comprehensive book on computer repair introduces the most important tools students need to become professional, customer-friendly technicians using today's technology

Computer Service and Repair presents the most up-to-date information in the rapidly changing world of computers and their software. The text teaches the practices and principles needed to pass the CompTIA A+ Certification Exams, as well as to build, upgrade, and troubleshoot PCs. Computer Service and Repair is written for students with no PC technical experience as well as for PC technicians with limited formal training. Preparation for the CompTIA A+ Certification Exams is emphasized throughout the textbook. This textbook meets the requirements of the CompTIA Authorized Quality Curriculum Program, covering all objectives of the A+ Certification Exams. Most chapters open with descriptions of A+ Key Points, which identify chapter content that is likely to be represented on the examination. At the end of most chapters, students take a 10-question quiz consisting of sample A+ exam items relating to the chapter content. A complete chapter of the textbook is devoted to CompTIA A+ exam preparation.