Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.

An exploration of how the theory and practice of integrated peacebuilding can be applied across diverse disciplines

In businesses and organizations marked with complex and multifaceted conflicts, the integration of effective conflict resolution practice is pivotal. Conflicts may range from individual or interpersonal conflicts to broad organizational or international disputes. Along with new conflict resolution practices comes the need to understand the cultural implications of approaching methods as well as the impacts of technology. Comprehensive Approaches to Conflict Resolution establishes tools and methods for effective conflict resolution, bridging diverse methodologies, theories, and practical applications in fields like psychology, sociology, law, international relations, ethnography, and anthropology. It explores various theories and models in conflict resolution, such as practical negotiation, group conflict, and mediation strategies. This book covers topics such as conflict management and resolution, social identity, and mediation tools, and is a useful resource for academicians, researchers, educators, students, business owners, industry professionals, counselors, and entrepreneurs.

Interactive Conflict Resolution is the first book to comprehensively examine this innovative technique for peacebuilding: impartial third parties—through facilitated dialogue and focused analysis—bring together unofficial representatives of groups or nations engaged in protracted, violent conflict. Ronald J. Fisher discusses the works of major theorists as they have applied this technique to situations in Israel-Palestine, Northern Ireland, India-Pakistan, and Cyprus, among others. He describes various methods, including intercommunal dialogue, interactive problem solving, third-party consultation, and the psychodynamic approach. Comprehensive in scope, Interactive Conflict Resolution also explores how this technique can be used in conjunction with official diplomacy and other methods of third party negotiations, including mediation and prenegotiations. Fisher also addresses the critical areas which threaten the field, such as funding and institutionalization, and pinpoints the major challenges he sees in the years ahead.

In the past, arbitration, direct bargaining, the use of intermediaries, and deference to international institutions were relatively successful tools for managing interstate conflict. In the face of terrorism, intrastate wars, and the multitude of other threats in the post–Cold War era, however, the conflict resolution tool kit must include preventive diplomacy, humanitarian intervention, regional task-sharing, and truth commissions. Here, Jacob Bercovitch and Richard Jackson, two internationally recognized experts, systematically examine each one of these conflict resolution tools and describe how it works and in what conflict situations it is most likely to be effective. Conflict Resolution in the Twenty-first Century is not only an essential introduction for students and scholars, it is a must-have guide for the men and women entrusted with creating stability and security in our changing world. Cover illustration © iStockphoto.com

The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.

The art of negotiation—from one of the country’s most eminent practitioners and the Chair of the Harvard Law School’s Program on Negotiation. One of the country’s most eminent practitioners of the art and science of negotiation offers practical advice for the most challenging conflicts—when you are facing an adversary you don’t trust, who may harm you, or who you may even feel is evil. This lively, informative, emotionally compelling book identifies the tools one needs to make wise decisions about life’s most challenging conflicts.