The experienced leaders, consultants and managers contributing to this book provide an alternative way of making sense of experience in a rapidly changing world, using reflective rather than idealized accounts of everyday life in organizations.

The contributors to this book are leaders, consultants or managers in organizations who provide narrative accounts of their actual work and daily experience. They explore how the perspective of complex responsive processes assists them to make sense of their experience and so to develop their practice. Offering a different method of making sense of an individual’s experience in a rapidly changing world, this book uses reflective accounts of ordinary everyday life in organizations rather than idealized accounts. The editors’ commentary introduces and contextualizes these experiences as well as drawing out key themes for further research.

A fundamental problem of public sector governance relates to the very way of thinking it reflects; where organization is thought of as a ‘thing’, a system designed to deliver what its designers choose. This volume questions that way of thinking and takes a perspective in which organizations are complex responsive processes of relating between people. Bringing together the work of participants on the Doctor of Management program at Hertfordshire University, this book focuses on the move to marketization and managerialism, paying particular attention to human relationships and group dynamics. The contributors provide narrative accounts of their work addressing questions of management, pressures, accountability, responsiveness and traditional systems perspectives. In considering such questions in terms of their daily experience, they explore how the perspective of complex responsive processes assists them in making sense of experience and developing practice. Including an editors’ commentary which introduces and contextualizes these experiences as well as drawing out key themes for further research, this book will be of value to academics, students and practitioners looking for reflective accounts of real life experiences rather than further prescriptions of what organizational life ought to be.

Focusing on the essential uncertainty of participating in evolving events as they happen, this book considers the creative possibilities of such participation from a complexity perspective.

Approaches to leadership and management are still dominated by prescriptions – usually claimed as scientific – for top executives to choose the future direction of their organization. The global financial recession and the collapse of investment capitalism (surely not planned by anyone) make it quite clear that top executives are simply not able to choose future directions. Despite this, current management literature mostly continues to avoid the obvious – management’s inability to predict or control what will happen in the future. The key question now must be how we are to think about management if we take the uncertainty of organizational life seriously. Ralph Stacey has turned to the sciences of uncertainty and complexity to develop an understanding of leadership and management as the ordinary politics of daily organizational life. In presenting organizations as a series of complex responsive processes, Stacey’s new book helps us to see organizational reality for what it actually is – human beings engaged in many, many local conversational interactions and power relations in which they negotiate their ideologically based choices. Organizational continuity and change emerge unpredictably, rather than as a result of any overall plan. This is a radically different picture from the one painted by most of the management literature, which explains "organizational continuity and change" as the realization of the global plans and choices of a few powerful executives within an organization. Providing a new foundation for understanding complexity and management, this important book is required reading for managers and leaders wanting to understand the reality of complexity in organizations, including those engaged in postgraduate studies in leadership, organizational behaviour and change management.

Offers an alternative way of thinking about management that is based on the management experience of uncertainty.

Written with pace and clarity, this book is a comprehensive and compact overview and introduction to the research landscape of complexity in organizations. In addition to conveying a gripping history of how complexity has influenced organizational ideas, theories, and practices throughout the 20th century and into our present age, the book sheds light on how ground-breaking ideas in chaos and complexity research have emerged and challenged the very foundations of science into a changed vision of nature, society, and human organizations. As well as being an exciting investigation into complexity research in organizations, the book shows how, in the past, researchers who were immersed in the power politics of their day grappled with the theme of complexity in their quest to understand the dynamics of organization in nature and society. By welding fundamental theoretical themes and practical implications into the political and social contexts in which they emerged, this overview provides both depth and breadth to the history, as well as the future, of studies of complexity in organized activity. The book is a lucid and essential study of a topic that will be of interest to scholars, researchers, and students in the fields of business and management, especially those with an interest in the ways that complexity affects and transforms organizations.