Do you really understand your online presence? Are you confident that visitors can use your website? Do you know their motivations? How do online communities perceive your company? To innovate and adapt your business quickly, you must know the answers to these questions. Complete Web Monitoring demonstrates how to measure every aspect of your web presence -- including analytics, backend performance, usability, communities, customer feedback, and competitive analysis -- whether you're running an e-commerce site, a community, a media property, or a Software-as-a-Service company. This book's concrete examples, clear explanations, and practical recommendations make it essential for anyone who runs a website. With this book you will: Discover how visitors use and interact with your site through web analytics, segmentation, conversions, and user interaction analysis Find out your market's motivations with voice-of-the-customer research Measure the health and availability of your website with synthetic testing and real-user monitoring Track communities related to your online presence, including social networks, forums, blogs, microblogs, wikis, and social news aggregators Understand how to assemble this data into clear reports tailored to your organization and audience You can't fix what you don't measure. Complete Web Monitoring shows you how to transform missed opportunities, frustrated users, and spiraling costs into online success. "This is a very comprehensive view of just about everything one needs to know about how websites work and what one needs to know about them. I'd like to make this book required reading for every employee at Gomez."-- Imad Mouline, CTO of Gomez

Web 2.0 has become the buzz word for describing social media available on the Internet, such as blogs, photo and file sharing systems and social networking sites. These Web 2.0 applications are rapidly transforming citizen-citizen and citizen-government interactions in a manner not seen before. In recognition of these trends, governments are already taking a very close look at Web 2.0 and online communities in order to leverage them for designing products and services and for providing citizen services. This book brings together international scholars to provide the theoretical and practical contexts for understanding the nature of Web 2.0 technologies and their impact on political, public policy and management processes, and to explore how best Web 2.0 applications can be leveraged and aligned with the strategic goals of government organizations to add value and ensure effective governance. Drawing from experiences from countries around the globe, the book provides the theoretical context of the potential for Web 2.0 applications to transform government services, as well as practical examples of leading public sector institutions that have attempted to use Web 2.0 applications to enhance government operations, policy making and administration. There are three parts to the book, namely 1) Perspectives on Web 2.0 and Democratic Governance, 2) The Political, Policy and Management Impacts of Web 2.0 in Government, and 3) Leveraging Web 2.0 Applications for Effective Governance. This book differs from existing edited books on Web 2.0 technologies that focus primarily on politics and e-democracy because it examines the impact of the applications on politics, policy and public management. The book contributes toward the literature by filling the existing void and expanding knowledge in the field of public administration and policy, making it of interest to both academics and policy-makers.

The future for Nagios in the enterprise is certainly bright! Nagios 3 Enterprise Network Monitoring can help you harness the full power of Nagios in your organization. Nagios 3 contains many significant new features and updates, and this book details them all for you. Once up and running, you'll see how a number of useful add-ons and enhancements for Nagios can extend the functionality of Nagios throughout your organization. And, if you want to learn how to write your own plugins...this is the book for you! In these pages you'll find a cookbook-style chapter full of useful plugins that monitor a variety of devices, from HTTP-based applications to CPU utilization to LDAP servers and more. - Complete Case Study Demonstrates how to Deploy Nagios Globally in an Enterprise Network - Monitor Third Party Hardware Devices with Nagios

E-mail, e-marketing, e-commerce, e-business, and e-communities - just a few years ago, having a presence on the Web was considered innovative. Today, a Web presence is not only innovative; it's imperative. With the advent of home banking, package tracking, order entry, order status inquiry, and other customer services, a business without a Web strategy will soon be out of business. Driven by the needs of e-commerce, Web-to-Host Connectivity demonstrates how to connect legacy systems and databases to the Web and describes the technologies needed to do it. It provides comprehensive coverage of web-to-host solutions and technologies in addition to security, server, network and system management usage. This book places an emphasis on improving data access and data exchange, no matter where it resides.

A step by step guide to digital marketing. It highlights the crucial steps needed to start a digital business. It's a Complete Digital Marketing Guide Book for SEO, Social Media & Brand awareness. Learn Definitive & Hidden Secrets of Digital Marketing to grow your business know that the evolution of technology is constant in our society and unfolding at warp speed. Most, if not all, technology companies have their foot firmly on the accelerator. It's predicted that by 2020, multi-billions of dollars will have been put into the technology revolution. Where does Digital Marketing fit in? The answers to Digital Marketing include the following: Conversion Rate Optimization SEO (Search Engine Optimization) SMM (Social Media Marketing) Email Marketing Internet Reputation Management Blogging Utilizing this digital marketing guide will allow you to apply the knowledge and greatly increase the success of your website & brand.

The book describes data-driven approach to optimal monitoring and alerting in distributed computer systems. It interprets monitoring as a continuous process aimed at extraction of meaning from system's data. The resulting wisdom drives effective maintenance and fast recovery - the bread and butter of web operations. The content of the book gives a scalable perspective on the following topics: anatomy of monitoring and alerting conclusive interpretation of time series data-driven approach to setting up monitors addressing system failures by their impact applications of monitoring in automation reporting on quality with quantitative means and more!

Enterprise Level Security: Securing Information Systems in an Uncertain World provides a modern alternative to the fortress approach to security. The new approach is more distributed and has no need for passwords or accounts. Global attacks become much more difficult, and losses are localized, should they occur. The security approach is derived fro