This book is a printed edition of the Special Issue "Competence Training for Pharmacy" that was published in Pharmacy

Since its original publication, Competence Assessment Tools for Health-System Pharmacies has continued to meet the changing needs of pharmacy directors and their staff. Designed as a complete human resource competence assessment program, this benchmark resource ensures pharmacies comply with the competence assessment standards of The Joint Commission. Newly updated and revised, Competence Assessment provides practical tools to assess and document an employee’s ability to perform assigned duties and meet Joint Commission human resource requirements. Save time and increase efficiency with this essential tool that supplements and reinforces staff knowledge in key competency areas.

Pharmacy technicians play an important role in the management and operation of modern pharmacy practices. They need a working knowledge in areas such as customer service, protecting patients' health information, ethics, third-party payers, medication and inventory control, managing workflow, staffing, and team building. Because they regularly interact with colleagues and patients, good communication skills are also essential. Communication and amp; Management Skills for the Pharmacy Technician includes a wealth of practical information on the wide range of communication and management issues that ari

Covering the skills needed for pharmaceutical care in a patient-centered pharmacy setting, Clinical Skills for Pharmacists: A Patient-Focused Approach, 3rd Edition describes fundamental skills such as communication, physical assessment, and laboratory and diagnostic information, as well as patient case presentation, therapeutic planning, and monitoring of drug intake. Numerous case examples show how skills are applied in clinical situations. Now in full color, this edition adds more illustrations and new coverage on taking a medication history, physical assessment, biomarkers, and drug information. Expert author Karen J. Tietze provides unique, pharmacy-specific coverage that helps you prepare for the NAPLEX and feel confident during patient encounters. - Coverage of clinical skills prepares you to be more involved with patients and for greater physical assessment and counselling responsibilities, with discussions of communication, taking a medical history, physical assessment, reviewing lab and diagnostic tests, and monitoring drug therapies. - A logical organization promotes skill building, with the development of each new skill building upon prior skills. - Learning objectives at the beginning of each chapter highlight important topics. - Self-assessment questions at the end of each chapter help in measuring your comprehension of learning objectives. - Professional codes of ethics are described in the Ethics in Pharmacy and Health Care chapter, including confidentiality, HIPAA, research ethics, ethics and the promotion of drugs, and the use of advance directives in end-of-life decisions. - Numerous tables summarize key and routinely needed information. - Downloadable, customizable forms on the companion Evolve website make it easier to perform tasks such as monitoring drug intake and for power of attorney.

Both student pharmacists and pharmacists practicing in todays multicultural world will benefit from this book on improving cultural competence. It is designed for readers to explore their own cultural background and the health care needs inherent across cultures, as well as to hone communication and competency skills needed to work effectively with patients and other health care providers from diverse cultures. The text is divided into four parts: Exploring and Assessing Cultural Competence, A Primer on Cultures, Cultural Identity and Communication, and Cultural Competence Resources.

Staff Development for Pharmacy Practice provides a systematic approach to developing pharmacy staff skills for direct patient care.