Counselors often refer their clients to particular human-services agencies to deal with specific problems outside their organizations area of expertise. How do they find out which outside agencies can help their clients? What limitations exist? What new helping organizations have been developed and programmed, and what existing programs have been enhanced? What has new legislation funded? This comprehensive and authoritative volume provides the answers human-service professionals need to assist and guide their clients. Written by credentialed practitioners, the book provides detailed explanations and descriptions of the most prominent and beneficial human-service agencies. Also included is information on agency personnel, as well as specific organizational certifications, licensing, and accreditation. This indispensable guide is suitable for use in courses covering the types of human services that exist in every community, and as a follow-up or adjunct to case management courses. It is also an invaluable aid to professional counselors for investigating agencies and/or service(s) for client referral.

Covers topics: community mobilization; water source protection, purification and borne diseases; sanitation; mosquito-borne diseases; deforestation and reforestation; farming; pesticides and toxics; solid waste and health care waste; harm from mining and oil extraction. Includes group activities and appropriate technology instructions.

Today's marketplace is fueled by knowledge. Yet organizing systematically to leverage knowledge remains a challenge. Leading companies have discovered that technology is not enough, and that cultivating communities of practice is the keystone of an effective knowledge strategy. Communities of practice come together around common interests and expertise- whether they consist of first-line managers or customer service representatives, neurosurgeons or software programmers, city managers or home-improvement amateurs. They create, share, and apply knowledge within and across the boundaries of teams, business units, and even entire companies-providing a concrete path toward creating a true knowledge organization. In Cultivating Communities of Practice, Etienne Wenger, Richard McDermott, and William M. Snyder argue that while communities form naturally, organizations need to become more proactive and systematic about developing and integrating them into their strategy. This book provides practical models and methods for stewarding these communities to reach their full potential-without squelching the inner drive that makes them so valuable. Through in-depth cases from firms such as DaimlerChrysler, McKinsey & Company, Shell, and the World Bank, the authors demonstrate how communities of practice can be leveraged to drive overall company strategy, generate new business opportunities, tie personal development to corporate goals, transfer best practices, and recruit and retain top talent. They define the unique features of these communities and outline principles for nurturing their essential elements. They provide guidelines to support communities of practice through their major stages of development, address the potential downsides of communities, and discuss the specific challenges of distributed communities. And they show how to recognize the value created by communities of practice and how to build a corporate knowledge strategy around them. Essential reading for any leader in today's knowledge economy, this is the definitive guide to developing communities of practice for the benefit-and long-term success-of organizations and the individuals who work in them. Etienne Wenger is a renowned expert and consultant on knowledge management and communities of practice in San Juan, California. Richard McDermott is a leading expert of organization and community development in Boulder, Colorado. William M. Snyder is a founding partner of Social Capital Group, in Cambridge, Massachusetts.