Looks at mediation as it can be applied to resolving community and neighbourhood disputes. The book covers the history and theory of mediation practices before looking at how these can work in practice by analyzing the mediation process and examining detailed case studies. It goes on to look at the organizational structures which allow these processes to be delivered, from model structures and services to advice on recruitment and training. The book also examines practical issues such as the importance of equal opportunities in community mediation schemes, how to maintain standards and get accreditation, and how to maintain cost-effectiveness.

In its first edition, Global Trends in Mediation was the first book to concentrate on mediation from a comparative perspective - reaching beyond the all-too-familiar Anglo-American view - and as such has enjoyed wide practical use among alternative dispute resolution (ADR) practitioners worldwide. This new edition has not only been updated throughout; it has also added two new jurisdictions (France and Quebec) and a very useful comparative table summarising the salient points from each of the fourteen jurisdictional chapters. Each jurisdictional chapter addresses critical structural and process issues in alternative dispute resolution such as the institutionalisation of mediation, mediation case law and legislation, the range and nature of disputes where mediation is utilised, court-related mediation, mediation practice standards, education, training and accreditation of mediators, the role of lawyers in mediation, online dispute resolution and future trends. All the contributors are senior dispute resolution academics or practitioners with vast knowledge and experience of dispute resolution developments in their countries and abroad.

Essays detailing one Edmonton woman’s experiences moving to a tough neighborhood in the inner city. “Ma’am, you sound like a very reasonable person. Can I advise you to just move?” Carissa Halton and her young family move into a neighbourhood with a tough reputation. As they make their home in one of the oldest parts of the city, she reflects on the revitalization that is slowly changing the view from her little yellow house. While others worry about the area’s bad reputation, she heads out to meet her neighbours, and through them discovers the innate beauty of her community. Halton introduces us to a cast of diverse characters in her Alberta Avenue neighbourhood—including cat rescuers, tragic teens, art evangelists, and crime fighters—and invites us to consider the social and economic forces that shape and reshape our cities. “Halton clearly delights in interacting with people from all walks of life; her interest and empathy sparkle throughout. Her tone is factual, nonjudgmental, and often wryly funny. Little Yellow House is a balanced presentation of a diverse community in transition, complete with faults and growing pains.” —Rachel Jagareski, Foreword Review “It’s books like this that remind us all . . . that community is more than about special events that happen once a year. It’s about connecting to people often and throughout the year. Doing so can and does result in some wonderful experiences.” —Scott Hayes, St. Albert Gazette “An excellent resource for communities wanting to create change. It can also be a starting point for discussion with students.” —Judith Kulig, Alberta Views Magazine “In these stark and endearing personal essays, the author celebrates her life and lives fearlessly and fully with three children and a husband, despite a dystopian backdrop. Halton writes with humour, empathy, and spiritual maturity, and she doesn’t judge the inner city world outside her yellow house.” —Linda Alberta, Prairie Books Now

“Incontrovertibly the most important book on mediation published in English in recent years (possibly EVER?)” Hew Dundas, Former President of the Chartered Institute of Arbitrators “Great attention to detail, bringing together a life time experience! I will certainly be recommending it to people in Ireland who come on my training courses.” Geoffrey Corry, Mediator and Trainer “Put simply, it is a masterpiece.” John Sturrock, Core Solutions Group David Richbell is ranked fifth, internationally, in the top ten “Most Highly Regarded Commercial Mediators" by Who's Who Legal 2014 How to Master Commercial Mediation guides commercial mediators through every stage of their development, from novice to the aspirational standards of the master mediator. Moulding, maturing and mastering Split into three sections, this new title covers the essential skills and processes of effective commercial mediation for three levels of competence: Moulding for novices; Maturing for practising mediators and; Mastering for those who are at the top and wish to maintain their excellence. Section one covers basic skills and process. It includes a case study that covers each phase of a typical mediation, and also covers typical challenges that may be encountered. Section two builds on these basic skills and covers psychology in mediation, specialist sectors, ethics and intercultural mediation. Section three looks at the personal and external development needed for mediators to become experts in their field. It includes contributions from mediators in every European jurisdiction describing the state of mediation in a particular jurisdiction and its place within that respective legal system as well as discussing further intercultural skills. It also looks at skills beyond mediation that can be used to help in dispute resolution. Written by an experienced commercial mediator with specialist contributions from other renowned mediators How to Master Commercial Mediation is filled with expert, practical advice and tips. It also includes bullet point summaries, checklists, scripts of actual commercial mediations together with questions and answers.

Covering both the principles and practice of Alternative Dispute Resolution (ADR), this important new textbook equips students not only with a contextual understanding of the role of ADR in adjudicating civil disputes but also with the different forms of mediation and ADR available and the key issues in their application. Providing theoretical and practical insights, the book begins with a critical examination of the tenets on which ADR is based, where it sits in relation to civil law, and how it is applied in different national contexts. It discusses the various areas in which mediation or arbitration can be applied, from family mediation to restorative justice, and includes chapters on the ethics of mediation and its psychology, as well as an introduction to online dispute resolution (ODR). The concluding chapter offers some thoughts on the benefits and challenges of mediation. Featuring a glossary of key terms, detailed case law, end-of-chapter problem questions, and advice around listening skills during a mediation process, Mediation and other forms of Alternative Dispute Resolution is an essential textbook for any student approaching ADR for the first time and offers practitioners an opportunity to reflect on the context of ADR.

Examines developments in the community mediation field over the past two decades & reviews the field's major achievements & ongoing challenges. The evolution of the field, the diversification of services, & major resources available to the field are reviewed & research findings dealing with community mediation are also examined. Information for the report was obtained from: a review of literature in the field, an examination of materials obtained from programs across the country, discussions with experts in the field, & site visits to innovative programs in CA, NY, & NC. Charts & graphs. Resource listing.

If you are in search of a concise yet authoritative overview of mediation as a process of dispute resolution, then you need look no further. Marian Roberts' A-Z of Mediation succinctly captures the concepts, applications, debates and critiques that are shaping this rapidly expanding field. Expertly organised into just over 80 entries, the book combines theory, research and practitioner experience to provide a wealth of insight and analysis. The book's unique A-Z format makes it an ideal point of reference. Numerous cross-references are in place to guide you through the material and highlight the field's connecting strands. The key classic and contemporary readings are also systematically signposted, topic by topic, drawn from an extensive multidisciplinary literature. Whether you are studying, training or already in practice, this book provides an invaluable source of clarity as well as a comprehensive map of the field.