Presents the best practices of crisis communication and emergency risk communication This book covers crisis communication strategies and focuses on practical applications for effective management. It includes an extensive discussion of best practices in pre-crisis, crisis and post crisis stages. The book pays special attention to the needs of meeting the needs of diverse audiences and communicating in a responsive and responsible way. The principles are appropriate for many kinds of events including earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics as well as industrial accidents, toxic spills, transportation disasters, fires and intentional events. In the first chapter, Communication in Times of Trouble introduces the concept of best practices and establishes their relevance for crisis communication and emergency risk communication. A chapter is dedicated to each of the ten best practices. In each chapter, the best practice is described, examples of successful and unsuccessful application of the best practice in both organizational crises and natural disasters/emergencies are provided, advice for practical application is given, and a summary is provided. The concluding chapter details the challenges and opportunities for developing and implementing a response strategy that includes the best practices as a whole. Focuses on application and explanation in crisis communication to benefit those with backgrounds in emergency management, risk management, political science, disaster sociology, and public health Covers natural, large-scale emergencies such as earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics, which aren’t generally detailed in existing crisis communication texts Presents 10 best practices for dealing with emergencies: Process Approach; Pre-Event Planning; Partnerships; Public Concern; Honesty; Collaborate; Media access; Compassion; Uncertainty; Empowerment Communication in Times of Trouble will be of great interest to undergraduate students and practitioners in communication, public relations, public affairs, public information, public health, and emergency management.

Presents the best practices of crisis communication and emergency risk communication This book covers crisis communication strategies and focuses on practical applications for effective management. It includes an extensive discussion of best practices in pre-crisis, crisis and post crisis stages. The book pays special attention to the needs of meeting the needs of diverse audiences and communicating in a responsive and responsible way. The principles are appropriate for many kinds of events including earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics as well as industrial accidents, toxic spills, transportation disasters, fires and intentional events. In the first chapter, Communication in Times of Trouble introduces the concept of best practices and establishes their relevance for crisis communication and emergency risk communication. A chapter is dedicated to each of the ten best practices. In each chapter, the best practice is described, examples of successful and unsuccessful application of the best practice in both organizational crises and natural disasters/emergencies are provided, advice for practical application is given, and a summary is provided. The concluding chapter details the challenges and opportunities for developing and implementing a response strategy that includes the best practices as a whole. Focuses on application and explanation in crisis communication to benefit those with backgrounds in emergency management, risk management, political science, disaster sociology, and public health Covers natural, large-scale emergencies such as earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics, which aren’t generally detailed in existing crisis communication texts Presents 10 best practices for dealing with emergencies: Process Approach; Pre-Event Planning; Partnerships; Public Concern; Honesty; Collaborate; Media access; Compassion; Uncertainty; Empowerment Communication in Times of Trouble will be of great interest to undergraduate students and practitioners in communication, public relations, public affairs, public information, public health, and emergency management.

A hallmark of spiritual maturity is our ability to get along with others. No greater way we demonstrate this ability than through our communication with others. Yet, our communication with family, co-workers and church family often falls short. We seek to be understood, rather than to understand. We speak before we think. We talk too much. Poor communication hinders our ability to grow and mature as individuals, causes breakdown in the family and diminishes our effectiveness in the workplace and in our churches. Ultimately, we fail to glorify God. Communication Matters is a 31-day devotional that applies scripture about communication to everyday life scenarios. Addressing issues of the mind, heart, speaking, listening, resolving conflict, and other issues each day includes a devotional writing, scriptural reference, a daily challenge/reflection and a prayer. Communication Matters is ideal for individual or group devotional time; empowers readers to develop a biblical understanding of communication; and provides tools to improve interpersonal communication skills.

Discover why words matter in a noisy world Technology has made it easier than ever before to share just about everything: pictures, ideas, even the ups and downs of your morning errand run. Yet all our talking doesn't seem to be connecting us the way it promised to. That's because we don't need to talk more, we need to talk better. Redeeming How We Talk explores what the Bible has to say about that central aspect of life and relationships--conversation. The Scriptures show us that words have remarkable power--to create, to bless, to encourage, to forgive. Imagine how we, as Christians, could spark change in our families, churches, and communities if we learned to use words like Jesus did. By weaving together theology, history, and philosophy, Ken Wytsma and A. J. Swoboda help us reclaim the holiness of human speech and the relevance of meaningful conversation in our culture today.

Don't know how to handle conflict and emotions in your relationship/marriage? Is communication an issue in your relationship/marriage? Knowing how to communicate effectively requires you to have the information around what effective communication is; a clear understanding of how to apply it, and a great deal of practice. Most times, poor communication skills are a result of bad habits and simply not knowing any better. It is rare that a person truly intends to communicate poorly with their spouse, or anyone else. After all, knowing the negative impact that poor communication can have on a relationship is reason enough to want to do better. That being said, practicing effective communication will require you to both learn new habits and break old ones. Because you are looking to communicate better specifically with your spouse, it can be beneficial for you to read this book together with your spouse. When you are both working on these techniques together, it is easier for you both to have compassion for each other and patience for the lessons that you are learning together. It is also a good way to remind each other to practice better communication skills if you notice that your partner is practicing an old bad habit. Furthermore, learning new things and growing together with your partner is a wonderful way to increase intimacy in your relationship. This happens by developing a layer of respect, which creates a sense of safety, which builds a feeling of trust, which nurtures the evolution of intimacy. When you spend time focusing on these four aspects together, as you will throughout this book, it is easier to improve the quality of your marriage in a way that is sustainable and lasting. Communicating in your marriage is not always going to be easy. It is likely that if you are reading this book that your communication may have already reached a noticeable state of trouble. As a result, you may have healed that needs to be done in addition to improved communication. In this case, make sure that you are extra patient with each other and that you incorporate the healing that needs to be done into learning how to communicate with each other. This will support you both in healing the pain and creating a resolution that will help you prevent future hurt from taking root in your relationship. Another reason why you may struggle with communication is that of the very intimacy that you share with your partner. Telling them about difficult or vulnerable pieces of information or dealing with conflict in a marriage can be challenging. Here are the topics mentioned: The importance of communication in the couple and how to improve it Work on yourself first Ego in a relationship Why do couples need to focus on communication? How to deal with serious problems? Practical exercises to try with your partner to improve communication Communication in marriage Grow together ... AND MORE! CLICK AND BUY NOW!!!

When was the last time you listened to someone, or someone really listened to you? "If you’re like most people, you don’t listen as often or as well as you’d like. There’s no one better qualified than a talented journalist to introduce you to the right mindset and skillset—and this book does it with science and humor." -Adam Grant, #1 New York Times bestselling author of Originals and Give and Take **Hand picked by Malcolm Gladwell, Adam Grant, Susan Cain, and Daniel Pink for Next Big Ideas Club** "An essential book for our times." -Lori Gottlieb, New York Times bestselling author of Maybe You Should Talk to Someone At work, we’re taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We’re not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it’s making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here. In this always illuminating and often humorous deep dive, Murphy explains why we’re not listening, what it’s doing to us, and how we can reverse the trend. She makes accessible the psychology, neuroscience, and sociology of listening while also introducing us to some of the best listeners out there (including a CIA agent, focus group moderator, bartender, radio producer, and top furniture salesman). Equal parts cultural observation, scientific exploration, and rousing call to action that's full of practical advice, You're Not Listening is to listening what Susan Cain's Quiet was to introversion. It’s time to stop talking and start listening.

This book tells the story of insurgency in Ukraine’s Donbas region from the perspective of the rebels, who sought and continue to seek either independence from Ukraine or unification with Russia. As such, it provides a unique insight into their thinking and motivations, which need to be understood if the conflict is to be resolved. Those making and remaking the conflict are placed in the centre of the story which uses the words of the combatants themselves. It shows how volunteer fighters, driven by a wide and diffuse set of motivations, emerged from Ukraine, Russia, and different parts of the world, stood at the rebellion's heart. The book focuses on the participants’ own voices and personalities, drawing extensively on first-hand research and interviews. Rather than rendering Ukraine a chess piece on the geopolitical board, the rebellion shows that ordinary people, rather than elites, can act as a decisive force. Donbas says something about why large numbers of people make the decision to take part in a collective violent action, when material rewards are low or non-existent, and mortal risks high. It stands as an important text on the study of modern insurgencies, revealing how violent conflicts happen via issues of politicized identity and involvement of non-state actors. This book places this conflict into the context of other conflicts worldwide and demonstrates how ideas and narratives are constructed to provide meaning to a struggle. The insurgency has produced a conflict sub-culture, rich with symbolism, narrative, and communications, made possible by the digital age and a social media-savvy population. These beliefs and ideas have had the power to pull people from different parts of the world. This book follows the stages of assembling different conflict ingredients together, and the rebellion’s zigzagging fortunes after it became apparent that Moscow was not going to repeat the Crimea scenario in Donbas. It analyses the logic of armed struggle and the tactics deployed by warring parties. The book also sheds light on the developments in Moscow, discusses the phenomenon of the Russian Spring movement and concludes with the prospects for a peaceful solution.