Communicating Across Cultures is an innovative short course for learners of business English who want to function effectively in an international environment by developing their intercultural skills in English. Drawing on inspirational advice from leading figures in the world of cross-cultural communication, Communicating Across Cultures covers all types of oral and written communication, from meetings to negotiations, telephone calls to emails, and deals with situations ranging from working in international teams to managing conflict. Students are invited to analyse their own intercultural competence and helped to develop a personal action plan for further use beyond the classroom. The Student's Book comes with an audio CD that contains authentic interviews with people from the world of business and extracts from meetings that exemplify the communication strategies presented.

From high-level business negotiations to casual conversations among friends, every interpersonal interaction is shaped by cultural norms and expectations. Seldom is this more clearly brought to light than in encounters between people from different cultural backgrounds, when dissimilar communication practices may lead to frustration and misunderstanding. This thought-provoking text presents a new framework for understanding the impact of culture on communication and for helping students build intercultural communication competence. With illustrative examples from around the globe, the book shows that verbal and nonverbal communication involves much more than transmitting a particular message--it also reflects each participant's self-image, group identifications and values, and privacy and relational needs. Readers learn to move effectively and appropriately through a wide range of transcultural situations by combining culture-specific knowledge with mindful listening and communication skills. Throughout, helpful tables and charts and easy-to-follow guidelines for putting concepts into practice enhance the book's utility for students.

International Negotiations is an exciting new short course (15-20 hours) for Business English learners who want to excel at negotiating. Drawing on inspirational advice from leading experts in negotiation, International Negotiations takes students through the entire negotiation process, from preparing to negotiate to closing the deal. The ten modules give learners the essential language, skills and techniques needed for successful negotiations and cover topics such as relationship-building, questioning techniques, decoding body language, bargaining and the powers of persuasion. Challenging role-plays and skill-building games further develop key negotiation and language skills, while the Key and Commentary provide valuable insights into all aspects of negotiating, including the importance of understanding cultural differences when negotiating.

New Interchange is a multi-level series for adult and young-adult learners of English from the beginning to the high-intermediate level. The Teacher's Edition features page-by-page instructions directly opposite full-size, full-color reproductions of the Student's Book pages. It also contains teaching suggestions, answer keys for the Student's Book and Workbook, listening scripts, optional activities, and photocopiable Achievement Tests with their own listening scripts and answer keys.

American MORE! is a four-level course from a highly respected author team that's bursting with features for lower secondary students. Each level of American MORE! contains 80-90 hours of class material. With dedicated reading, culture, grammar, vocabulary, skills and cross-curricular learning sections, plus a wide range of flexible components, you really do get more with American MORE! The Teacher's Book contains warm-up activities, detailed guidance on how to get the best out of the course, answer keys and 'Extra' idea sections for fast finishers.

American MORE! Six-Level Edition is a version of a course from a highly respected author team that's bursting with features for lower secondary students. Each level of American MORE! contains 50-60 hours of class material. With dedicated reading, culture, grammar, vocabulary, skills and cross-curricular learning sections, plus a wide range of flexible components, you really do get more with American MORE! The Teacher's Resource Book contains detailed guidance on how to get the best out of the course, warm-up activities, photocopiable grammar and communication resources, tests and answer keys, and 'Extra' idea sections for fast finishers. The test material is contained on the Testbuilder CD-ROM, together with the audio for the tests.