At some point in their careers, all managers face a frustrating and seemingly insurmountable challenge -- the highly intelligent, highly skilled direct report who is failing when he should be excelling. Often, this employee is destroying not only his own career, but also the morale of the rest of the team. While this behavior may initially seem willful, it is more than likely due to a lack of emotional intelligence -- the ability to comprehend one’s emotions, empathize with the feelings of others, and interact with people in ways that promote congenial working relationships. More than any other trait, emotional intelligence is the one variable that can transform a mediocre employee into an exceptional one. Managers now have a new and demanding role. They must become coaches who help their employees to develop emotional intelligence and the positive interpersonal relationships that result. And while this kind of corrective coaching may seem daunting and unpleasant to many managers, it is also achievable with the right tools. In Coaching for Emotional Intelligence, Bob Wall offers coaching strategies that will enable every manager to elicit excellence by improving the negative behaviors and communications flaws that are undermining an employee's performance. The book provides a structured format for formulating and delivering both praise and corrective feedback, as well as a step-by-step method and sample scripts for conducting a coaching session. Readers will: Overcome the fear of coaching on sensitive, personal issues. Learn the critical importance of praise--and how to give it. Understand the influences that shaped the behaviors of the individual being coached. Determine whether an employee is responding to corrective coaching, when to keep him -- and when to fire him. Create an action plan for teaching employees to identify and alter unwanted behavior. Master spontaneous coaching: delivering praise in 15-20 seconds -- and corrective feedback within 45 seconds. Formulate structured conversations when corrective coaching isn’t working. Create successful, detailed, and clear personal, team, and work evaluations and mission statements. The first book of its kind, Coaching for Emotional Intelligence is a thoughtful, realistic, and accessible guide that will change the way managers lead in the workplace -- and will ensure that their employees are reaching their full potential.

Emotional Intelligence Coaching examines the vital role emotions and habits play in performance. Emotional intelligence can help leaders and coaches recognize how attitudes - both their own and those of the people they coach - prevent individuals from reaching their potential. Replacing these with more useful feelings and thoughts can provide a powerful means of improving performance. This book explains the principles of emotional intelligence and how these relate to coaching for performance. It includes practical activities for those seeking to identify and adapt their behaviour in order to achieve more. Never before have emotional intelligence and coaching been brought together in this way to help you develop your own and other people's performance.

Emotional Intelligence in Action shows how to tap the power of EI through forty-six exercises that can be used to build effective emotional skills and create real change. The workouts are designed to align with the four leading emotional intelligence measures—EQ-I or EQ-360, ECI 360, MSCEIT, and EQ Map, —or can be used independently or as part of a wider leadership and management development program. All of the book's forty-six exercises offer experiential learning scenarios that have been proven to enhance emotional intelligence competencies.

Discover the hidden inner workings of your mind so you can break unhelpful habits and set yourself on the path to achieving your full potential. Beyond Emotional Intelligence reveals how our ingrained mental tendencies can either help or hinder us, depending on how conscious we are of their influence over our lives. Whether we seek to set and achieve our desired outcomes, improve our relationships, or live in alignment with what we value most, we need emotional intelligence (EI) to identify and overcome the mental patterns that may be keeping us stuck. In this book, you’ll embark on 12 Self-Discoveries that will help you get to know yourself, so you can stop getting in your own way. You’ll learn how, with practice, you can retrain your mind to develop new thought patterns that will serve you better as you work toward your life’s aspirations. Each of the 12 Self-Discoveries offers unique clues and insights into who we are and why we do what we do. They function as an internal barometer for our triggers, emotional patterns, and mental habits. Ultimately, they provide a clear path to uncover and work with our habits of mind and patterns of action and reaction, giving us the possibility to exercise our own agency at key moments in our lives. Beyond Emotional Intelligence presents the 12 Self-Discoveries framework which provides you with a solid foundation from which you can begin to grow. Discover how your hidden thought patterns are influencing your life and your relationships with others Build Emotional Intelligence as you learn to recognize your reactions, perceptions, and value systems Use the highly regarded 12 Self-Discoveries model to identify your mental roadblocks and remove them with new habits of mind Learn proven methods for influencing your outcomes, de-cluttering your mind, and shift your own awareness This book will be your guide as you embark on a rigorous process of self-discovery as you learn to embrace your inner wisdom and take control of your results.

Coaching Emotional Intelligence in the Classroom is a practical resource to help Key Stage 2 and Key Stage 3 teachers explore and understand a range of concepts, principles and techniques gathered under the term ‘emotional intelligence’, and the way that this powerfully influences pupils’ behaviour and learning in the classroom. Creative activities are suggested throughout, leading towards a more explicit focus on coaching methods to help pupils become independent, creative and effective learners able to set goals, generate ideas, solve problems and arrive at reasoned decisions. This book focuses on five key areas: self-awareness innovative and inventive thinking independent enquiry collaborative learning communication skills. Dealing in an engaging way with social and emotional aspects of learning, personalised learning, thinking skills and social inclusion, the authors offer teachers all of the necessary tools to help pupils build life- and people-skills which will extend beyond school. It will be of interest to all practising teachers, teaching assistants and school counsellors working with young people.

"Includes a new & enhanced online edition of the world's most popular emotional intelligence test."

As part of the series Leadership and Executive Coaching, Corporate Emotional Intelligence is a seminal work for business communication, management and organisational behaviour in the 21st Century, setting a new precedent for business leadership and management books. It analyses how human behaviour is conditioned within corporate cultures, how managers come to adopt unconscious controlling habits that are counter-productive and which create cultures of fear. It shows how through the art of coaching and mentoring, breaking habits and personal development, transformational leadership within teams can result and, through theory and practise, shows us how to lead when managing people in the business environment. Unique to this leadership coaching book is the introduction of the Corporapath- the Corporate Hostage and to the anxiety disorder CTSD - Corporate Traumatic Stress Disorder, yielding a profound new level of self-awareness for all corporate citizens. Success now requires a different kind of business intelligence: IQ + EQ is no longer sufficient. We now need CEQ - Corporate Emotional Intelligence - the ability to read, understand and manage the psychological states and behaviours that are unique to corporate cultures and emotionally intelligent leadership.