Cisco ASA for Accidental Administrators is a major update to the previous Accidental Administrator ASA book. This new edition is packed with 48 easy-to-follow hands-on exercises to help you build a working firewall configuration from scratch. Based on software version 9.x, it continues as the most straight-forward approach to learning how to configure the Cisco ASA Security Appliance, filled with practical tips and secrets learned from years of teaching and consulting on the ASA. There is no time wasted on boring theory. The essentials are covered in chapters on installing, backups and restores, remote administration, VPNs, DMZs, usernames, transparent mode, static NAT, port address translation, access lists, DHCP, password recovery, logon banners, AAA (authentication, authorization and accounting), filtering content and more. Inside this concise, step-by-step guide, you'll find: **How to backup and restore software images and configurations **How to configure different types of VPNs, including AAA authentication **The secrets to successfully building and implementing access-lists All this information is presented in a straight-forward style that you can understand and use right away. The idea is for you to be able to sit down with your ASA and build a working configuration in a matter of minutes. Of course, some of the more advanced configs may take a little longer, but even so, you'll be able to "get it done" in a minimal amount of time!

Covers the most important and common configuration scenarios and features which will put you on track to start implementing ASA firewalls right away.

Email Security with Cisco IronPort thoroughly illuminates the security and performance challenges associated with today’s messaging environments and shows you how to systematically anticipate and respond to them using Cisco’s IronPort Email Security Appliance (ESA). Going far beyond any IronPort user guide, leading Cisco expert Chris Porter shows you how to use IronPort to construct a robust, secure, high-performance email architecture that can resist future attacks. Email Security with Cisco IronPortpresents specific, proven architecture recommendations for deploying IronPort ESAs in diverse environments to optimize reliability and automatically handle failure. The author offers specific recipes for solving a wide range of messaging security problems, and he demonstrates how to use both basic and advanced features-–including several hidden and undocumented commands. The author addresses issues ranging from directory integration to performance monitoring and optimization, and he offers powerful insights into often-ignored email security issues, such as preventing “bounce blowback.” Throughout, he illustrates his solutions with detailed examples demonstrating how to control ESA configuration through each available interface. Chris Porter,Technical Solutions Architect at Cisco, focuses on the technical aspects of Cisco IronPort customer engagements. He has more than 12 years of experience in applications, computing, and security in finance, government, Fortune® 1000, entertainment, and higher education markets. ·Understand how the Cisco IronPort ESA addresses the key challenges of email security ·Select the best network deployment model for your environment, and walk through successful installation and configuration ·Configure and optimize Cisco IronPort ESA’s powerful security, message, and content filtering ·Understand the email pipeline so you can take full advantage of it–and troubleshoot problems if they occur ·Efficiently control Cisco IronPort ESA through its Web User Interface (WUI) and command-line interface (CLI) ·Implement reporting, monitoring, logging, and file management ·Integrate Cisco IronPort ESA and your mail policies with LDAP directories such as Microsoft Active Directory ·Automate and simplify email security administration ·Deploy multiple Cisco IronPort ESAs and advanced network configurations ·Prepare for emerging shifts in enterprise email usage and new security challenges This security book is part of the Cisco Press® Networking Technology Series. Security titles from Cisco Press help networking professionals secure critical data and resources, prevent and mitigate network attacks, and build end-to-end self-defending networks.

Note: There is a newer version of this book available. Please look up ISBN 978-0983660736. A real-world, plain-language how-to guide for delivering amazing customer service to end-users. Now in its second edition, The Compassionate Geek was written by tech people for tech people. There are no frills, just best practices and ideas that actually work! Filled with practical tips, best practices, and real-world techniques, The Compassionate Geek is a quick read with equally fast results. Here's what you'll find: Best practices for communicating with email, including examples The four intrinsic qualities of great service providers Best practices for communicating using chat and texting Ten tips for being a good listener Two practical ways to keep your emotions in check A flow chart for handling user calls What to do when the user is wrong How to work with the different generations in the workplace All of the information is presented in a straightforward style that you can understand and use right away. There's nothing "foo-foo," just down-to-earth tips and best practices learned from years of working with IT pros and end-users.

Use ACI fabrics to drive unprecedented value from your data center environment With the Cisco Application Centric Infrastructure (ACI) software-defined networking platform, you can achieve dramatic improvements in data center performance, redundancy, security, visibility, efficiency, and agility. In Deploying ACI, three leading Cisco experts introduce this breakthrough platform, and walk network professionals through all facets of design, deployment, and operation. The authors demonstrate how ACI changes data center networking, security, and management; and offer multiple field-proven configurations. Deploying ACI is organized to follow the key decision points associated with implementing data center network fabrics. After a practical introduction to ACI concepts and design, the authors show how to bring your fabric online, integrate virtualization and external connections, and efficiently manage your ACI network. You’ll master new techniques for improving visibility, control, and availability; managing multitenancy; and seamlessly inserting service devices into application data flows. The authors conclude with expert advice for troubleshooting and automation, helping you deliver data center services with unprecedented efficiency. Understand the problems ACI solves,and how it solves them Design your ACI fabric, build it, and interface with devices to bring it to life Integrate virtualization technologieswith your ACI fabric Perform networking within an ACI fabric (and understand how ACI changes data center networking) Connect external networks and devices at Layer 2/Layer 3 levels Coherently manage unified ACI networks with tenants and application policies Migrate to granular policies based on applications and their functions Establish multitenancy, and evolve networking, security, and services to support it Integrate L4–7 services: device types, design scenarios, and implementation Use multisite designs to meet rigorous requirements for redundancy and business continuity Troubleshoot and monitor ACI fabrics Improve operational efficiency through automation and programmability

Your first step into the world of network security No security experience required Includes clear and easily understood explanations Makes learning easy Your first step to network security begins here! Learn about hackers and their attacks Understand security tools and technologies Defend your network with firewalls, routers, and other devices Explore security for wireless networks Learn how to prepare for security incidents Welcome to the world of network security! Computer networks are indispensable-but they're also not secure. With the proliferation of Internet viruses and worms, many people and companies are considering increasing their network security. But first, you need to make sense of this complex world of hackers, viruses, and the tools to combat them. No security experience needed! Network Security First-Step explains the basics of network security in easy-to-grasp language that all of us can understand. This book takes you on a guided tour of the core technologies that make up and control network security. Whether you are looking to take your first step into a career in network security or are interested in simply gaining knowledge of the technology, this book is for you!

Security is a major consideration in the way that business and information technology systems are designed, built, operated, and managed. The need to be able to integrate security into those systems and the discussions with business functions and operations exists more than ever. This IBM® Redbooks® publication explores concerns that characterize security requirements of, and threats to, business and information technology (IT) systems. This book identifies many business drivers that illustrate these concerns, including managing risk and cost, and compliance to business policies and external regulations. This book shows how these drivers can be translated into capabilities and security needs that can be represented in frameworks, such as the IBM Security Blueprint, to better enable enterprise security. To help organizations with their security challenges, IBM created a bridge to address the communication gap between the business and technical perspectives of security to enable simplification of thought and process. The IBM Security Framework can help you translate the business view, and the IBM Security Blueprint describes the technology landscape view. Together, they can help bring together the experiences that we gained from working with many clients to build a comprehensive view of security capabilities and needs. This book is intended to be a valuable resource for business leaders, security officers, and consultants who want to understand and implement enterprise security by considering a set of core security capabilities and services.