Doctoral Thesis / Dissertation from the year 2018 in the subject Leadership and Human Resource Management - Management Styles, grade: 4.1, University of Kelaniya, language: English, abstract: The objective of the study is to explore the specific charismatic behavioural characteristics in leaders of virtual teams. The charismatic leadership model developed by Conger and Kanungo (1988) is the main theoretical framework for building this research argument. The Sri Lankan BPO sector was selected as the study setting and its virtuality was primarily tested using the virtuality index. The study is a mixed method research study and followed a sequential exploratory mixed method design. The quantitative data was collected by a survey method using C-K scale and qualitative data collection was based on in-depth interviews and focused group discussions based on the questionnaire draws from the C-K scale. Factor analysis was employed to capture the behavioural characteristics of virtual charismatic leaders. Furthermore, the study found that charismatic leadership behaviours were present in the team leaders in BPO companies. The Factor Analysis created a new array of factors to describe the charismatic leadership behaviours in a virtual context. The major contribution emphasized a new set of charismatic leadership behaviours present in leaders of virtual teams. A new model of virtual charismatic leadership was developed including seven behavioural characteristics. By comparing the charismatic behaviours of the Conger and Kanungo model and the proposed model, it was able to discover three behaviours that are unique to the virtual setting, to put forward the originality of the study: They are building trust in followers, the adaptive behaviour, and dealing with diversity. This study added new dimensions to charismatic leadership and can be seen as an extension to the existing model of charismatic leadership of Conger and Kanungo (1998). Next, a detailed behavioural profile of virtual charismatic leaders was developed. In addition, to a concise conceptualization of virtual charismatic leadership it was also given to enrich the literature on leadership. The contribution to the knowledge and the implications were also elaborated, followed by future research directions.

Black & white print. Principles of Management is designed to meet the scope and sequence requirements of the introductory course on management. This is a traditional approach to management using the leading, planning, organizing, and controlling approach. Management is a broad business discipline, and the Principles of Management course covers many management areas such as human resource management and strategic management, as well as behavioral areas such as motivation. No one individual can be an expert in all areas of management, so an additional benefit of this text is that specialists in a variety of areas have authored individual chapters.

This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.

This book explores diverse cultural leadership styles and paradigms of leadership that are dynamic, complex, globally authentic and culturally competent for the 21st century. By redefining global leadership, the authors impart a new understanding of the criteria for selecting, training and evaluating leaders in the 21st century.

Digital technologies are spreading rapidly, but digital dividends--the broader benefits of faster growth, more jobs, and better services--are not. If more than 40 percent of adults in East Africa pay their utility bills using a mobile phone, why can’t others around the world do the same? If 8 million entrepreneurs in China--one third of them women--can use an e-commerce platform to export goods to 120 countries, why can’t entrepreneurs elsewhere achieve the same global reach? And if India can provide unique digital identification to 1 billion people in five years, and thereby reduce corruption by billions of dollars, why can’t other countries replicate its success? Indeed, what’s holding back countries from realizing the profound and transformational effects that digital technologies are supposed to deliver? Two main reasons. First, nearly 60 percent of the world’s population are still offline and can’t participate in the digital economy in any meaningful way. Second, and more important, the benefits of digital technologies can be offset by growing risks. Startups can disrupt incumbents, but not when vested interests and regulatory uncertainty obstruct competition and the entry of new firms. Employment opportunities may be greater, but not when the labor market is polarized. The internet can be a platform for universal empowerment, but not when it becomes a tool for state control and elite capture. The World Development Report 2016 shows that while the digital revolution has forged ahead, its 'analog complements'--the regulations that promote entry and competition, the skills that enable workers to access and then leverage the new economy, and the institutions that are accountable to citizens--have not kept pace. And when these analog complements to digital investments are absent, the development impact can be disappointing. What, then, should countries do? They should formulate digital development strategies that are much broader than current information and communication technology (ICT) strategies. They should create a policy and institutional environment for technology that fosters the greatest benefits. In short, they need to build a strong analog foundation to deliver digital dividends to everyone, everywhere.

Does leadership affect economic growth and development? Is leadership an exogenous determinant or an endogenous outcome of growth and development processes? Can we differentiate between the two? Do leaders decisions and actions vary in importance over various stages in the process, at least in successful cases? How important is choosing the right economic model? To what extent does leadership affect the explicit or implicit time horizons of policy choices? Is leadership an important determinant of inclusiveness in growth? In what ways do leaders build consensus or institutions to allow time for the economic plan to work? What challenges does economic success generate? How do successful leaders adapt to new problems such as income inequality and a rising middle class? Does the creation of new institutions play any role in solving these problems? Why do leaders often choose second best political economic compromises in economic development? This book has been prepared for the Commission on Growth and Development to evaluate the state of knowledge on the relationship between leadership and economic growth. It does not pretend to provide all the answers, but does review the evidence, identify insights and offers examples of leaders making decisions and acting in ways that enhance economic growth. It examines a variety of topics including leaders roles in: promoting national unity, building good solid institutions, choosing innovative and localized policies, and creating political consensus for long run policy implementation. Written by prominent academics and actual policy makers, Leadership and Growth seeks to create a better understanding of the role of leadership in growth and to encourage further studies of the role of leadership in economic growth.

This book analyzes new theories and practical approaches for promoting excellence in human resource management and leadership. It shows how the principles of creating shared value can be applied to ensure faster learning, training, business development and social renewal. In particular, it presents novel methods and tools for tackling the complexity of management and learning in both business organizations and society. Discussing ontologies, intelligent management systems, and methods for creating knowledge and value added, it offers novel insights into time management and operations optimization, as well as advanced methods for evaluating customers’ satisfaction and conscious experience. Based on two AHFE 2020 Virtual Conferences: the AHFE 2020 Conference on Human Factors, Business Management and Society and the AHFE 2020 Conference on Human Factors in Management and Leadership, held on July 16–20, 2020, the book provides researchers and professionals with extensive information, practical tools and inspiring ideas for achieving excellence in a broad spectrum of business and societal activities.