If you re tired of managing change requests in Microsoft Excel lists or sending transport releases via email, this practical guide is the book for you With detailed coverage of both the basic and extended configuration of Change Request Management within SAP Solution Manager, you'll quickly master all the methods and tools needed to systematically implement changes to SAP systems. In addition, you ll learn about important topics such as enhanced Transport Management (CTS+), Transport Strategies, Conditions, and Quality Gate Management. Change Request Management from A to Z: Discover best practices and little-know secrets for step-by-step technical configuration, creation of projects, and monitoring and administration. Practical Implementation: Familiarize yourself with numerous real-world areas of use: roles and activities, urgent correction, retrofit process, hot news, change tracking, configuration of work centers, and much more. ITIL in Real Life: Find practical tips and advice for implementing the Change Management process according to ITSM/ITIL.The Ideal Companion for all Project Phases: Learn how best to plan for a Change Request Management project, and continue to use this book as a reference for ongoing development and post-implementation optimization. Cross-Release Coverage: Based on the Enterprise Edition of SAP Solution Manager, almost all functions described can also be used for the standard edition (Release 7.0 SPS18).

This unique book helps administrators and IT managers to quickly understand the full functionality of SAP Solution Manager, release 4.0. Readers get a thorough introduction in the areas of Implementation and Operations, especially in the scenarios Project Management, Service Desk, Change Request Management, and the brand new function Diagnostics (root cause analysis). The integration capabilities with third-party tools from the areas of Help Desk and Modelling, as well as the relation between the functionality and ITIL Application Management are also dealt with in detail. The book is based on the latest information derived from the ramp-up experience of release 4.0, and makes extensive use of invaluable customer success stories. Highlights include: SAP Solution Manager and ITIL Support in the Application Management Phases End-to-End Solution Support Change Request Management Solution Monitoring and Reporting Solution Manager Diagnostics (Root Cause Analysis) Issue Management and Service Desk Roadmaps and Implementation Content Test Support and E-Learning Management Planning and Delivery of SAP Services Integration of Third Party Tools

Are you moving to SAP S/4HANA? Learn how SAP Solution Manager 7.2 can smooth your path Readiness checks? Check. Custom code management? Check. Automated testing? Check. Explore deployment best practices and the fully supported SAP Activate, along with other essential SolMan functionality. Whether you're deploying SAP S/4HANA with SAP SuccessFactors, SAP Ariba, or as a standalone system, SolMan 7.2 will give you the tools you need Custom Code and Data Volume Management Explore how to identify and manage custom code and get the skills to handle large volumes of data during a transition to SAP S/4HANA. SAP Activate and SAP Best Practices See how an SAP S/4HANA implementation works using the SolMan-supported SAP Activate methodology and discover how SAP Best Practices ensure an efficient and seamless migration. Readiness Checks and Testing Understand how SolMan cuts problems off at the source using readiness checks before a migration and testing tools after it's completed. Highlights: SAP Solution Manager 7.2 SAP S/4HANA Custom code management Data volume management SAP Activate Solution documentation Change control management Testing Business processes analysis SAP Best Practices

With this hands-on guide to SAP Solution Manager (SolMan) 7.2, you'll find everything you need to maintain your SAP landscape First get a handle on basic concepts, see how to upgrade to 7.2, and configure your solution. Then dive into key functionality: monitoring, business process documentation, change control management, IT service management, testing, and more. Round out your skills with information on security and real-world case studies Highlights: -Upgrading to 7.2 -Configuration -Monitoring tools -Business process documentation -Quality Gate Management -Change Request Management (ChaRM) -Requirements management -IT Service Management (ITSM) -IT project and portfolio management -Testing -Business Process Operations -Security

Make the grade with this SAP Solution Manager 7.2 certification study guide! From installation and configuration to monitoring and management, this guide will review the key technical and functional knowledge you need to pass your exam with flying colors. Explore test methodology, key concepts for each topic area, and practice questions and answers to solidify your knowledge. Your path to SAP Solution Manager certification begins here! a. Test Structure Prepare with up-to-date information on each topic covered in the C_SM100_7205 exam, including SAP Solution Manager architecture, configuration, monitoring, and more. b. Core Content Review major subject areas like system and application monitoring, landscape design, process management, and job management. Then dial in with important terminology, and key takeaways for each subject. c. Q&A After reviewing each chapter, test your skills with in-depth questions and answers for each section and improve your test-taking skills. 1) C_SM100_7205 2) Configuration 3) Architecture 4) Lifecycle management 5) Landscape management 6) Monitoring 7) Maintenance 8) Process and job management 9) SAP EarlyWatch Alert