In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.

This book is intended to assist individuals in dealing with change occurring externally to the person, as well as change that the individual attempts to bring about in themselves. The approaches taken attempt to organize the concepts of change within a broad framework, a continuum (or gradient) which will enable the person to see changes in life as existing on a spectrum from those change phenomena which are external to the individual (e.g., economic or environmental events) to those within the person (e.g., stopping smoking or changing one’s behavior). Within an overarching framework of general systems theory, which emphasizes a holistic view of change, the book describes a number of conceptual structures or what are conceived as “models.” The volume focuses on helping the reader to recognize the way these models appear in the person’s environment, as well as in the individual’s own functioning. Further, the book indicates how the person can apply these models in his or her own efforts to deal with life and change. Thus, each chapter describes the essential idea of a particular model and then provides a section on the applications of that model. The beginning chapters describe several abstract “models” followed by a chapter which presents John Bowlby’s attachment theory and his concept of “internal models,” which reflect individuals’ core perceptions of themselves and others; finally, the book includes a discussion of James Prochaska’s stages of change model which describes the ways in which individuals proceed to make changes in their own behavior and functioning. The book presents a unified view of change in life as it occurs external to, and within, the person and concludes with a discussion of ways the individual can consider these various concepts in efforts to make change. The book is appropriate for three audiences. First, the volume is suitable for mental health professionals for whom the book can provide a unique view of the change process in the treatment they offer and they might request that their patients read the book. Second, the book is relevant for individuals interested in a process of self-change, whether they are contemplating or are in a psychotherapeutic relationship or simply want to make changes in themselves on their own. Third, the book is also relevant for managers in organizations who deal with the concepts of change in the individuals they supervise.

The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use

From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widespread and difficult change is no longer the exception. By outlining the process organizations have used to achieve transformational goals and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work.

Project management tools can be used as an alternative to improve and strengthen a company’s position in the market. However, the management of projects has been in constant transformation. Elements such as time, cost, and scope, on which it is based, have been complemented with other trends, such as the project team, change management, knowledge management, good negotiation practices, management of stakeholders, sustainability, etc. In order to improve the competitiveness of their company and increase earned value, managers must remain up to date on these latest transformations and best practices. The Handbook of Research on Project Management Strategies and Tools for Organizational Success is a pivotal reference source that analyzes and disseminates new trends that will allow managers to improve their skills and strengthen the performance of their companies through obtaining better results in the projects undertaken. While highlighting topics such as market growth, risk management, and value creation, this book is ideally designed for project managers, managers, business professionals, entrepreneurs, academicians, researchers, and students seeking current research on improving the competitiveness of companies as well as increasing their earned value.

The best-selling guide for coping with changes in life and work, named one of the 50 all-time best books in self-help and personal development Whether you choose it or it is thrust upon you, change brings both opportunities and turmoil. Since Transitions was first published, this supportive guide has helped hundreds of thousands of readers cope with these issues by providing an elegantly simple yet profoundly insightful roadmap of the transition process. With the understanding born of both personal and professional experience, William Bridges takes readers step by step through the three stages of any transition: The Ending, The Neutral Zone, and, eventually, The New Beginning. Bridges explains how each stage can be understood and embraced, leading to meaningful and productive movement into a hopeful future. With a new introduction highlighting how the advice in the book continues to apply and is perhaps even more relevant today, and a new chapter devoted to change in the workplace, Transitions will remain the essential guide for coping with the one constant in life: change.

This book presents major findings from a research study exploring the leadership needed to enact rapid change – defined as three years or less – in various school contexts, overtly including the perspectives of leaders, teachers, students, parents, community members, and district leaders.