Many management tools do not scope with change, so this book provides guidance on the various aspects of managing change and provides specific examples for a variety of scenarios. It looks at the steps in the process like planning change; resources and compe-tencies; leading change and implementing change through contrasting pairs of ex-amples. The book describes practices for manag-ing change by comparing what average and successful performers do. An organisat.

Using the "compass of the intelligences", a unique device developed by the authors, Change Management Excellence shows the reader how to lead and navigate change by employing business, political, spiritual and emotional intelligence.

Working with top British and American companies for over thirty years, Martin Roberts has developed an enviable reputation for solving problems. He attributes this success to his ability to adapt and apply NLP, Behavioural Modification, Gestalt therapy and Transactional Analysis techniques from the field of organisational psychology. This book is about achieving excellent change management using a variety of techniques and contains many new concepts and applications for consultants, would-be consultants and everyone involved in change in a business setting. It also provides an intriguing insight into why many fashionable 'cook-book approaches' to change run into problems - and how to avoid repeating them.

'The Effective Change Manager' is designed for change management practitioners, employers, authors, academics and anyone with an interest in the evolving professional discipline of change management. The first edition, 'The Change Management Body of Knowledge (CMBoK©)', drew on the experience of more than six hundred change management professionals in thirty countries. This second edition has grown that base to over 900 contributors and reviewers. 'The Effective Change Manager' describes the underpinning knowledge areas that change managers must know and understand to be effective in their change practice. It also describes the evolution of the change management practice as it starts to mature. The Change Management Institute operates as a global leader in strengthening, connecting and advancing the change management profession. It is committed to assisting members in developing Capability, Credibility and Connections in their pursuit of professional excellence. The Change Management Institute is an independent professional organization that is uniquely positioned to promote and advance the interests of Change Management.

Personal Performance Excellence Ray Engelman Personal Performance Excellence integrates performance management approaches into one performance model and defines implementation components including performance standards, performance plans, task instances, dashboards, and standard improvement.