Offering a clear, comprehensive presentation, HALF THE HUMAN EXPERIENCE, 8E delivers an authoritative analysis of classical and the most current research from a feminist psychology viewpoint. It thoroughly examines the balance of cultural and biological similarities--and differences--between the genders, noting how these characteristics may affect issues of equality as well as how men and women behave toward one another. It provides a strong foundation for understanding the influences of gender, race, and ethnicity on psychology and society, as well as strategies for thinking critically about pop culture versus academic feminism as it relates to psychology.

A psychology of women textbook that fully integrates transgender research, issues, and concerns With clear, comprehensive, and cutting-edge coverage, The Psychology of Women and Gender: Half the Human Experience + delivers an authoritative analysis of classical and up-to-date research from a feminist, psychological viewpoint. Authors Nicole M. Else-Quest and Janet Shibley Hyde examine the cultural and biological similarities and differences between genders, noting how these characteristics can affect issues of equality. Students will come away with a strong foundation for understanding the dynamic influences of gender, sexual orientation, and ethnicity in the context of psychology and society. The Tenth Edition further integrates intersectionality throughout every chapter, updates language for more transgender inclusion, and incorporates new content from guidelines put forth from the American Psychological Association.

This book is to help instructors achieve three important goals: first, to explain to their students the basics of earth science, including how life on the earth has survived for billions of years; second, to help students to use this scientific foundation in order to understand the multiple environmental problems that we face and to evaluate possible solutions to them; and third, to inspire their students to make a difference in how we treat the earth on which our lives and economies depend, and thus make a difference in how we treat ourselves and our descendants.

What if you could protect your business against competitive inroads, once and for all? Customer service experts Leonardo Inghilleri and Micah Solomon's anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the globe--from luxury giant BVLGARI to value-sensitive auto parts leader Carquest and everywhere in between. Their experience shows that the most powerful growth engine in a tight market--and best protection from competitive inroads--is to put everything you can into cultivating true customer loyalty. Exceptional Service, Exceptional Profit takes the techniques that minted money for these brands and reveals how you can apply them to your own business to provide the kind of exceptional service that nearly guarantees loyalty. Soon, you'll be reaping the benefits of loyal customers who are: less sensitive to price competition, more forgiving of small glitches, and, ultimately, who are "walking billboards" happily promoting your brand. Filled with detailed, behind-the-scenes examples, Exceptional Service, Exceptional Profit unlocks a new level of customer relationship that leaves your competitors in the dust, your customers coming back day after day, and your bottom line looking better than it ever has before.

In this text author Janet Hyde examines the balance of cultural and biological similarities (and differences) between the genders, noting how these characteristics may affect issues of equality, and also how men and women behave towards one another. By putting into context the proliferation of research in the field and clearly explaining the relationship between gender and emotion, the author helps demystify the scientific process and study of feminist psychology. Students receive a strong foundation for understanding the influences of gender, race, and ethnicity on psychology and society, as well as strategies for thinking critically about "pop" versus academic feminism as it relates to psychology.The Gender and Emotion chapter reflects the latest research on these issues with topics that address the emotional differences between genders, ethnicity, stereotyping, and experience as well as the ways in which family or peers can socialize children about how to label and interpret their feelings and in the process, are likely to impose gender stereotypes.Women and the Web features at the end of each chapter provide full descriptions of key sites related to the chapter topic.

This book is designed to introduce doctoral and graduate students to the process of conducting scientific research in the social sciences, business, education, public health, and related disciplines. It is a one-stop, comprehensive, and compact source for foundational concepts in behavioral research, and can serve as a stand-alone text or as a supplement to research readings in any doctoral seminar or research methods class. This book is currently used as a research text at universities on six continents and will shortly be available in nine different languages.