Anyone with an interest in the catering and convention services industry will want to have this new book. In-depth explanations and hands-on examples provide the reader with the day-to-day functions and activities involved with catering and convention services. Designed as an introductory text for college-level students or for beginning professionals, this guide contains comprehensive reference information.

The role of the catering and convention service manager (CCSM) is diverse and must juggle event components. This book imparts authors’ in-depth knowledge of what a CCSM does, what emotional and technical skills are required, how to relate to planners, and execute contracts. It covers communication, food and beverage information, banquet service styles, menu planning, and event space setup standards. Included are best practices of working with nonprofits, social, wedding, association, corporate, VIP, celebrity events, and tradeshows. The authors also discuss how this industry operates within casino properties. Then, the revenue upsell opportunities for all stakeholders, industry accounting, and the paperwork that pulls it all together.

This text covers all facets of convention organization and service, types of convention, and the companies that stage such events. It discusses how to reach these groups and sell to them, with advice offered on negotiation and contracts.

This text provides a comprehensive look at the fast growing meetings and convention market segment. A useful “how- to” guide, it takes students through all aspects of selling and servicing a convention at a hotel or other group meeting facility. In addition, it profiles the customer for meetings and conventions, the planners in charge of site selection, and facilities they commonly use. Also includes “Industry Insiders” planning tips and case studies direct from professionals in Convention Services departments.

Discusses various aspects of a career in catering, such as the challenges involved in being a professional caterer, administration, sales, operations, convention food and beverage functions, weddings, beverage sales, etc. Also includes glossaries of hotel terms, wines, and alcoholic beverages, in addition to diagrams for meetings, food functions, and buffets. Directed toward persons interested in becoming professional caterers.

"This best-selling textbook provides students with the most current and comprehensive coverage of the convention industry. Students receive a comprehensive look at conventions and meetings marketing and learn how to successfully sell to groups and how to service their business after the sale."--Google Books viewed July 27, 2021