Fiona McQuarrie's Industrial Relations in Canada received wide praise for helping students to understand the complex and sometimes controversial field of Industrial Relations, by using just the right blend of practice, process, and theory. The text engages business students with diverse backgrounds and teaches them how an understanding of this field will help them become better managers. The fourth edition retains this student friendly, easy-to-read approach, praised by both students and instructors across the country. The goal of the fourth edition was to enhance and refine this approach while updating the latest research findings and developments in the field.

"Widely recognized as an essential resource for employers and unions, Winning Cases at Grievance Arbitration is a concise yet comprehensive guide to the techniques of effective advocacy in arbitrating disputes arising from a collective agreement. The authors set out in direct, non-technical language a wealth of practical advice, as well as the rules of evidence and procedure at arbitration. Step by step – from the initial investigation of the facts to closing argument – the book explains how to build and present the strongest case possible. This substantially revised and expanded Second Edition now includes a full-text Case Simulation based on facts from actual cases, providing concrete examples of a full range of advocacy techniques. Topics covered include: · processing the grievance and making a referral to arbitration · identifying the issues and conducting legal research · organizing the case and preparing witnesses · obtaining particulars and documents · crafting an opening statement · the rules of evidence · examination-in-chief and cross-examination · the ethics of advocacy The expert discussion and Case Simulation are accompanied by numerous supplementary materials, including sample forms, checklists of common objections, and excerpts from key caselaw and legislation."--