Managing Urban America guides students through the challenges, politics, and practice of urban management—including managing conflict through politics, adapting to demographic and social changes, balancing budgets, and delivering a myriad of goods and services to citizens in an efficient, equitable, and responsive manner. The Eighth Edition has been thoroughly updated to include a discussion of the difficulties cities confront as they deal with the lingering economic challenges of the 2008 recession, the concept of e-government and how it affects the theory and practice of management, and the implications of environmental issues for urban government management.

This collection of fifteen original essays examines methods of policy evaluation, performance measurement, fiscal cutback effects, and strategies of economic development in American local government. Each essay addresses, not only techniques of analysis, but also the application of those techniques to actual local government policy problems in areas such as urban development, policing, economic development, citizen satisfaction with services, personnel, and licensing, among others.