Bedside Manner: How to Gain Your Patients' Respect, Love & Loyalty is the definitive textbook on bedside manner. This book teaches all healthcare providers how to manage the needs, wants and fears of their patients. Bedside Manner explores a multitude of techniques to make better doctors, all based on Dr. Fleisher's six pillars of great bedside manner: compassion, communication, confidence, character, class and comedy/charisma. Every healthcare provider and every patient benefits from a great bedside manner. Through lessons, scripts, the shared experiences of Dr. Fleisher and other specialists and their staff members, and an extra dollop of humor, Bedside Manner guides health-care practitioners of any age through simple steps to improve their attitude, their patient care, their practice, and even the quality of their own lives while also protecting against lawsuits. Seems like a big promise? Bedside Manner is a big idea that has been executed brilliantly. Bedside Manner is not just about charisma. By developing and instituting practice management systems, Dr. Fleisher teaches how office design, employee and doctor scripts, interpersonal techniques, and the six pillars of bedside manner combine to build a practice and to make sure your patients remain loyal, are kept happy, and love you. Bedside Manner is not just for new practitioners. Any competent practitioner with a sincere desire to provide better care, build his or her practice and avoid lawsuits can do so if they follow the program set out in, Bedside Manner: How to Gain Your Patients' Respect, Love & Loyalty. Bedside Manner is not just for doctors. Everyone in the allied healthcare professions who comes in contact with patients needs to have the knowledge and skills described in the pages of this book. Physicians, dentists, chiropractors, nurses, assistants, physical therapists, nutritionists, are just a few of the practitioners who need to read Bedside Manner. It is page after page of transformative magic.

In By the Bedside of the Patient, Nortin Hadler places current efforts to reform medical education--from the undergraduate level through residency programs and on to continuing medical education--in historical context. In doing so, he traces the evolution of medical school curricula, residency and fellowship programs, and the clinical practices they promoted. Hadler examines crucial junctures in history to locate the seeds for reform. Some believe that medical education and training should highlight literature, ethics, and culture, while others emphasize science and efficiency to abbreviate the time from entry to licensure. Neither of these approaches, Hadler argues, maintains or improves patient care, which should be at the core of medical education and practice. Hadler contends that most reform attempted thus far constitutes, at best, little more than a reshuffling of the basic curriculum and, at worst, an augmenting of medicine's predilection to measure, grade, and record. Examining generational changes in medical education, Hadler mines sixty years of training and practice to identify mistaken approaches and best practices. Ultimately, in the contemporary era of managed care, Hadler argues for a clinical practice that draws on the best available scientific knowledge, transmits the wisdom of experienced clinicians, reforges an empathetic relationship between physician and patient, and treats each patient as an individual--all centered on restoring the mandate to care.

Why is it that some businesses seem to get it when it comes to customer experience, while others miss it completely? The same could be said of medical practices. Doctors are constantly looking for new ways to improve their practices. The problem is they're often looking in the wrong places. Beyond Bedside Manner guides the practice to redefine the doctor-patient relationship in ways that create much more value for the doctor, the patient, and the practice. With insights gained across 3 decades of working with practices across many specialties, author Shareef Mahdavi shows the way to build the modern practice based on creating a memorable patient experience on par with our best customer experiences.

Designed to help the physician who is considering a nonclinical career, Leaving the Bedside offers guidelines to help assess professional and personal strengths in preparation for making an informed career change. Its three major sections -- Considering Change, Nonclinical Career Opportunities for Physicians, and Taking the Next Step -- provide valuable guidelines for finding satisfying work outside the clinical setting.

David Rothman gives us a brilliant, finely etched study of medical practice today. Beginning in the mid-1960s, the practice of medicine in the United States underwent a most remarkable--and thoroughly controversial--transformation. The discretion that the profession once enjoyed has been increasingly circumscribed, and now an almost bewildering number of parties and procedures participate in medical decision making. Well into the post-World War II period, decisions at the bedside were the almost exclusive concern of the individual physician, even when they raised fundamental ethical and social issues. It was mainly doctors who wrote and read about the morality of withholding a course of antibiotics and letting pneumonia serve as the old man's best friend, of considering a newborn with grave birth defects a "stillbirth" thus sparing the parents the agony of choice and the burden of care, of experimenting on the institutionalized the retarded to learn more about hepatitis, or of giving one patient and not another access to the iron lung when the machine was in short supply. Moreover, it was usually the individual physician who decided these matters without formal discussions with patients, their families, or even with colleagues, and certainly without drawing the attention of journalists, judges, or professional philosophers. The impact of the invasion of outsiders into medical decision-making, most generally framed, was to make the invisible visible. Outsiders to medicine--that is, lawyers, judges, legislators, and academics--have penetrated its every nook and cranny, in the process giving medicine exceptional prominence on the public agenda and making it the subject of popular discourse. The glare of the spotlight transformed medical decision making, shaping not merely the external conditions under which medicine would be practiced (something that the state, through the regulation of licensure, had always done), but the very substance of medical pract

Against the backdrop of unprecedented concern for the future of health care, this i Very Short Introduction/i surveys the history of medicine from classical times to the present. Focussing on the key turning points in the history of Western medicine - such as the advent of hospitals and the rise of experimental medicine - but also offering reflections on alternative traditions such as Chinese medicine, Bill Bynum offers insights into medicine's past, while at the same time engaging with contemporary issues, discoveries, and controversies.

Nursing students and novice nurses expect their work place to resemble what they were taught in school. Nursing schools have provided students with an excellent knowledge base and the beginning of critical thinking. The NURSE RESOURCE GUIDE, A Quick Reference for the Bedside Nurse, provides an "in the trenches" support for patient assessment, critical thinking and procedural recommendations. This is what every new and returning nurse needs to have handy when working at the bedside. Patients, family members, physicians and your peers need to know nurses provide safe quality patient care. The NURSE RESOURCE GUIDE, A Quick Reference for the Bedside Nurse, is a valuable tool to help you develop the framework of your quality nursing care. The acute care setting in this day and age is so fast paced, and the patient population is so acutely ill, it requires the quick and accurate assessment and correct interventions to provide best quality care and outcomes for your patients. The hardest part of becoming a well-rounded nurse is learning to critically think. The ability to know what is essential in each patient's care requires nurses to have vital information at their fingertips allowing them to recognize significant changes in the patient's condition. The NURSE RESOURCE GUIDE, A Quick Reference for the Bedside Nurse, will help you to develop and advance your assessment skills in providing safe quality patient care to create excellence.