This book will lead you through the entire process and help you with all the decisions you'll need to make along the way, such as researching your market; setting your objectives and making a plan; finding the right property; cooking and menu planning; dealing with reservations, reception and billing; purchasing and serving delicious food and wine; managing your cash flow and accounts; and creating the WOW factor. Contents: 1. Substantiating the Dream; 2. Which Property and Which Business Format?; 3. Getting Started; 4. Setting Your Standard;5. Reservations and Reception; 6. Food and Beverage; 7. Housekeeping Issues; 8. Marketing and Advertising; 9. Bookkeeping and Financial Aspects; 10. Ancillary Departments; 11.Staffing; Appendix; Index

So You Want to Buy a Small Hotel! is written with humor and tells it like it is, warts and all, the good things and the nightmares about running a hotel—the dream (with the nightmares!) lived for 11 years at the Rosebank Hotel in the Scottish Borders. It’s a ‘how-to’ book with a difference, anecdotal, full of practical, step-by-step advice, with warnings about pitfalls—a buyer’s hotel guide for dummies! Reading this book will give you practical insights into what it is really like to own a small hotel and enable you to decide whether running a small hotel is for you.

MANY YEARS HAVE PASSED SINCE WE WELCOMED THE FIRST STRANGERS INTO OUR HOME. I now feel qualified to comment on our experience and include information that we would have found helpful when we took what seemed at the time quite a brave step. My husband spent all his working life in the hospitality industry and we first met whilst studying hotel and catering management at the same college back in the late 50s. Now, nominally retired, we have gone full circle - back to serving meals and making beds - and enjoying it more than ever! The difference between then and now is that we fill our empty bedrooms with guests as a pleasure, rather than solely through financial necessity. Tolerance, flexibility and a sense of humour have been needed on occasions, but our guests have been absolutely great and since starting our business our faith in humanity has soaredA". Read Helen's book for guidance on: - DOING YOUR INITIAL RESEARCH - COMPLYING WITH THE LAW - PREPARING THE ROOMS - LOOKING AFTER YOUR GUESTS - MARKETING YOUR B&B - PRICING AND BOOK KEEPING.

Hospitality.

Hotels.