This book offers a smooth and problem-free transition between the American and Mexican business cultures. A concise, at-at-glance comparison of business styles and practices and social customs.

How do you build successful professional connections with colleagues from Mexico? While most books focus simply on how to avoid common communication mistakes, this book leads its readers to an understanding of how to succeed and thrive within the three cultures, Mexico, the US, and Canada. Kelm, Hernandez-Pozas and Victor present a set of practical guidelines for communicating professionally with Mexicans, both in Mexico and abroad, providing many photographs as examples. The Seven Keys to Communicating in Mexico follows the model of presenting key cultural concepts used in the earlier books by Kelm and Victor on Brazil and (with Haru Yamada) on Japan. Olivia Hernandez-Pozas, Orlando Kelm, and David Victor, well-respected research professors and seasoned cross-cultural trainers for businesspeople, guide readers through Mexican culture using Victor's LESCANT Model (an acronym representing seven key cross-cultural communication areas: Language, Environment, Social Organization, Contexting, Authority, Nonverbal Behavior, and Time). Each chapter addresses one of these topics and demonstrates how to evaluate the differences among Mexican, US, and Canadian cultures. In the final chapter the authors bring all of these cultural interactions together with a sample case study about business interactions between Mexicans and North Americans. The case study includes additional observations from North American and Mexican business professionals who offer related suggestions and recommendations.

How do you build successful professional connections with colleagues from Mexico? While most books focus simply on how to avoid common communication mistakes, this book leads its readers to an understanding of how to succeed and thrive within the three cultures, Mexico, the US, and Canada. Kelm, Hernandez-Pozas and Victor present a set of practical guidelines for communicating professionally with Mexicans, both in Mexico and abroad, providing many photographs as examples. The Seven Keys to Communicating in Mexico follows the model of presenting key cultural concepts used in the earlier books by Kelm and Victor on Brazil and (with Haru Yamada) on Japan. Olivia Hernandez-Pozas, Orlando Kelm, and David Victor, well-respected research professors and seasoned cross-cultural trainers for businesspeople, guide readers through Mexican culture using Victor's LESCANT Model (an acronym representing seven key cross-cultural communication areas: Language, Environment, Social Organization, Contexting, Authority, Nonverbal Behavior, and Time). Each chapter addresses one of these topics and demonstrates how to evaluate the differences among Mexican, US, and Canadian cultures. In the final chapter the authors bring all of these cultural interactions together with a sample case study about business interactions between Mexicans and North Americans. The case study includes additional observations from North American and Mexican business professionals who offer related suggestions and recommendations.

Western business owners and managers are increasingly interested in doing business in Mexico. Yet few have thoroughly investigated the country's business climate and culture. This collection of new essays by contributors who work in and research the business culture of Mexico takes a combined academic and real-world look at the country's vibrant and dynamic commerce. Topics include business and the government, conceptions of time, Mexican entrepreneurialism and the place of women in business. Instructors considering this book for use in a course may request an examination copy here.

Everyone's heard that Mexico is becoming a lucrative market for United States businesses in the post-NAFTA era, but do you know how to do business in this neighboring yet foreign country? To help you avoid the common pitfalls, business consultants Glenn Reed and Roger Gray have drawn on over twenty years of Mexican business experience to offer this clear, concise guide to doing business in Mexico. Here's how to: make contacts in business and government say the right thing to the right person learn the markets and set up shop handle distribution and shipping conduct advertising campaigns get paid for goods and services understand the banking and political systems find transportation, hotels, and power lunch spots The authors briefly discuss the historical factors that influence business relations in Mexico, then quickly move on to practical business applications. They cover such crucial topics as the social etiquette and protocol necessary for good working relationships, effective ways to gain access to industry and government leaders, methods of shipping and distribution, the key government agencies, major market demographics, tips on developing clear business communications, and procedures for getting paid for your products and services. Everyone who wishes to do business in Mexico or with Mexican business counterparts will benefit from this practical, easy-to-use handbook. Let the authors' experience save you time, money, and frustration as you expand your business to this exciting new market.

Your guide to global citizenship for 21st-century success Taking a new assignment in your company's foreign office? Meeting a business associate from another country? Videoconferencing with a group of global co-workers? Negotiating a project deadline with the foreign software engineer across the hall? Learn how to apply a new set of cultural competencies to successfully cross national or cultural boundaries. Working GlobeSmart shows how global people skills add value to global business and captures the essence of what global leadership means: the ability to create a corporate culture that builds cooperation across borders and cultures, between customers and suppliers-across every organizational line.