The first interview. Handling a difficult boss. The power of words. Networking. Small talk. Dressing for a cocktail dinner. Holding chopsticks. Drinking wine. Twitter etiquette. Sexual harassment in office. Remembering names. Receiving compliments. Women travelling alone. Thank you notes. The opportunities created by a fast-globalizing world have led to executives jet-setting across the globe wining and dining, negotiating, and networking for business. Indian executives, who are brand ambassadors of both their company and their country, too are making a mark on the global stage, and increasingly find themselves in a number of situations where their people skills can make all the difference. Business Etiquette shows us the art of creating a positive impression through the ABC of good manners: Appearance, Behaviour, and Communication. Shital Kakkar Mehra, one of India's best-known corporate etiquette trainers, teaches us how to create our own brand, dine with grace, mingle with ease and conduct business keeping in mind racial, gender, and cultural diversities. It's a one-stop guide to side-stepping those embarrassing slip-ups and awkward gestures, and sailing through the complexities of modern-day office life with ease.

Which fork should you use to eat the salad at a business lunch? What does business casual really mean? What's the one thing it's important not to do when meeting a Japanese businessperson for the first time? Good social skills are critical to success in today's competitive business world. Excellent manners not only grease the wheels of commerce, but an employee's positive professional image rubs off on the company and improves its reputation. The Essential Guide to Business Etiquette, a practical guide for interacting effectively with colleagues, customers, and business associates, details the social skills necessary to ensure personal and professional success. Good manners are like gold in today's fractious business environment—and thus provide an edge in getting and keeping new business. The Essential Guide to Business Etiquette features 14 chapters covering the most critical areas that can help people succeed in the climb up the corporate ladder. From the basics of getting off on the right foot during the job interview to handling office politics to dining etiquette, this book covers everything today's businessperson needs to know to navigate the tricky world of etiquette whether at home or abroad. Learning to operate with grace in the business world could not be more important. Every day, poor manners ruin deals, derail promotions, and harm customer relations.

Designed to answer specific etiquette questions for the busy professional, this book will become your best quick reference resource for answers on how to deal with new situations and with answers to recurring etiquette questions. Readers will learn poise, build confidence, and appear professional by using the essential information in this book and by learning from the practical examples of important etiquette practices in today's changing work environment. Topics include: first impressions; business relationships; communications; business dining and event etiquette; successful meetings; and cross-cultural etiquette. A necessary handbook for anyone in business who wants to avoid etiquette pitfalls.

The first interview. Handling a difficult boss. The power of words. Networking. Small talk. Dressing for a cocktail dinner. Holding chopsticks. Drinking wine. Twitter etiquette. Sexual harassment in office. Remembering names. Receiving compliments. Women travelling alone. Thank you notes. The opportunities created by a fast-globalizing world have led to executives jet-setting across the globe wining and dining, negotiating, and networking for business. Indian executives, who are brand ambassadors of both their company and their country, too are making a mark on the global stage, and increasingly find themselves in a number of situations where their people skills can make all the difference. This Hindi translation of Business Etiquette shows us the art of creating a positive impression through the ABC of good manners: Appearance, Behaviour, and Communication. Shital Kakkar Mehra, one of India's best-known corporate etiquette trainers, teaches us how to create our own brand, dine with grace, mingle with ease and conduct business keeping in mind racial, gender, and cultural diversities. It's a one-stop guide to side-stepping those embarrassing slip-ups and awkward gestures, and sailing through the complexities of modern-day office life with ease.

This Book Will Teach You Business Etiquette is the essential pocket-sized guide for business skills nobody teaches you about in school! There was a time when you could diligently put in your hours and stay in the same job from graduation to retirement. But these days you have to be savvy to get ahead in business! Inside this handy, pocket-size hardcover, you will find: - Five tricks for remembering names (the first time) and engaging people on a deeper level! - How to avoid burnout, savor vacation time, and love your work! - What not to do during a conference call! - How to be professional - How to get a promotion and win that raise! Recent grads and seasoned professionals alike will rely on this trusty little hardcover guide to the nuances of business etiquette that typically take years to learn. With dozens of how-tos, lists, and charts, This Book Will Teach You Business Etiquette breaks down business insider secrets in an entertaining, informative, and encouraging manner. You’ll be winning friends and influencing people in no time!

Shital Kakkar Mehra, India's leading Executive Presence coach and bestselling author, has trained numerous CEOs and star performers over the last two decades. In this book, she has shared her proven POISE formula for success; tools to help you maximize your potential and fast-track your career to the coveted role of a CEO. Executive Presence is the mysterious 'it' factor in leadership. How do you present yourself? Are you assertive? Do you inspire confidence? How do you engage with stakeholders? Crack the code on Executive Presence with: Physical Presence: Refine body language skills.Online Presence: Build your global personal brand.Influencer Presence: Master executive maturity; learn to 'speak up'.Stage Presence: Inspire teams with effective public-speaking skills.Engagement Presence: Build strong and diverse networks