The next step in the evolution of user interfaces is here. Chatbots let your users interact with your service in their own natural language. Use free and open source tools along with Ruby to build creative, useful, and unexpected interactions for users. Take advantage of the Lita framework's step-by-step implementation strategy to simplify bot development and testing. From novices to experts, chatbots are an area in which everyone can participate. Exercise your creativity by creating chatbot skills for communicating, information, and fun. Developers of all skill levels can craft user experiences that are natural, easy to use, and most of all, fun. Build chatbots using free, open source tools and launch them to popular chat platforms like Slack and Amazon's Alexa. Use the Ruby programming language and the Lita bot framework to unlock fun and powerful chat abilities such as sending text messages and emails, creating new meme images, driving a robot around the room, and talking out loud on a home speaker. Use frameworks available in Ruby and Node.js to get started quickly. Create simple chatbot skills that respond quickly to basic requests. Chain skills together for more complex interactions. Take advantage of test-driven development techniques to build your bots with confidence. Coordinate tasks with colleagues via bot. Connect with external APIs to provide users with data they need. Extract data information from web pages when an API isn't available. Expand your bot's reach with SMS and e-mail messaging. Deploy a chatbot to a host so users can interact with it on their schedule. Build a more responsive, easy-to-use interface for your users today. What You Need: You don't need much to get started with chatbots. A Mac or Linux computer with a recent version of Ruby is recommended. Windows users can keep up with a free virtual machine running Linux. You'll deploy your chatbots for free (or at least cheaply) on cloud hosting platforms like Heroku and Digital Ocean.

Learn best practices for building bots by focusing on the technological implementation and UX in this practical book. You will cover key topics such as setting up a development environment for creating chatbots for multiple channels (Facebook Messenger, Skype, and KiK); building a chatbot (design to implementation); integrating to IFTT (If This Then That) and IoT (Internet of Things); carrying out analytics and metrics for chatbots; and most importantly monetizing models and business sense for chatbots. Build Better Chatbots is easy to follow with code snippets provided in the book and complete code open sourced and available to download. With Facebook opening up its Messenger platform for developers, followed by Microsoft opening up Skype for development, a new channel has emerged for brands to acquire, engage, and service customers on chat with chatbots. What You Will Learn Work with the bot development life cycle Master bot UX design Integrate into the bot ecosystem Maximize the business and monetization potential for bots Who This Book Is For Developers, programmers, and hobbyists who have basic programming knowledge. The book can be used by existing chatbot developers to gain a better understanding of analytics and the business side of bots.

Build over 8 chatbots and conversational user interfaces with leading tools such as Chatfuel, Dialogflow, Microsoft Bot Framework, Twilio, Alexa Skills, and Google Actions and deploying them on channels like Facebook Messenger, Amazon Alexa and Google Home About This Book Understand the different use cases of Conversational UIs with this project-based guide Build feature-rich Chatbots and deploy them on multiple platforms Get real-world examples of voice-enabled UIs for personal and home assistance Who This Book Is For This book is for developers who are interested in creating interactive conversational UIs/Chatbots. A basic understanding of JavaScript and web APIs is required. What You Will Learn Design the flow of conversation between the user and the chatbot Create Task model chatbots for implementing tasks such as ordering food Get new toolkits and services in the chatbot ecosystem Integrate third-party information APIs to build interesting chatbots Find out how to deploy chatbots on messaging platforms Build a chatbot using MS Bot Framework See how to tweet, listen to tweets, and respond using a chatbot on Twitter Publish chatbots on Google Assistant and Amazon Alexa In Detail Conversation as an interface is the best way for machines to interact with us using the universally accepted human tool that is language. Chatbots and voice user interfaces are two flavors of conversational UIs. Chatbots are real-time, data-driven answer engines that talk in natural language and are context-aware. Voice user interfaces are driven by voice and can understand and respond to users using speech. This book covers both types of conversational UIs by leveraging APIs from multiple platforms. We'll take a project-based approach to understand how these UIs are built and the best use cases for deploying them. We'll start by building a simple messaging bot from the Facebook Messenger API to understand the basics of bot building. Then we move on to creating a Task model that can perform complex tasks such as ordering and planning events with the newly-acquired-by-Google Dialogflow and Microsoft Bot framework. We then turn to voice-enabled UIs that are capable of interacting with users using speech with Amazon Alexa and Google Home. By the end of the book, you will have created your own line of chatbots and voice UIs for multiple leading platforms. Style and approach This is a practical book, where each chapter focuses on a chatbot project. The chapters take a step-by-step approach to help you build intelligent chatbots that act as personal assistants.

A complete guide to build a better Chatbots DESCRIPTION This book makes you familiar with the concept of the chatbot. It explains what chatbot is, how does a chatbot work, and what exactly is the need for a chatbot in todayÕs era? It focuses on creating a bot using AmazonÕs Lex service and getting the bot deployed on Facebook messenger for live chatting. This book will train you on how to create a chatbot using GoogleÕs Dialogflow and test the bot in Dialogflow console. It also demonstrates how to create a custom chatbot using MicrosoftÕs bot framework and enable the webhooks in Dialogflow and return the response from the custom bot to Dialogflow intents as a fulfilment response. KEY FEATURES Concept of artificial intelligence (AI) and machine learning How AI is involved in creating chatbots What are chatbots Chatbot development Live chatting Create chatbot with technologies such as Amazon Lex, Google Dialogflow, AWS Lambda, Microsoft Bot Framework, and Azure Deploy and talk to your bot WHAT WILL YOU LEARN Learn the concept of chatbot Learn how chatbots and AI work hand in hand Learn the concept of machine learning in chatbots Get familiar with chatbot services such as AmazonÕs Lex and GoogleÕs Dialogflow Learn how to write an AWS Lambda function Learn what webhooks are Learn about MicrosoftÕs Bot Framework Write your own custom chatbot Deploy the chatbot on Facebook Messenger, Google Assistant, and Slack Live chatting with your own chatbot WHO THIS BOOK IS FOR The developers, architects, and software/technology enthusiasts who are keen to learn the cutting-edge technologies and want to get a hands-on experience on AI by creating their own custom chatbots. Organizations, small companies, service-based/product-based setups which want to learn how to create a basic chatbot on their website and on social media to get more leads and reach to the end user for their business. Students, if they are seeking something where they can create and integrate the real-time chatbots in their projects. Table of Contents Section 1: The Concept 1. What are Chatbots? 2. How Chatbot Works 3. What is the Need for a Chatbot? 4. Conversational Flow? Ê Section 2: Creating a Chatbot Using Amazon Lex 1. Amazon Lex and AWS Account 2. Create Bot Using Amazon Lex 3. AWS Lambda Function 4. Slots 5. Error Handling 6. Deploy the Bot on Facebook Messenger 7. Live Chatbot on Facebook Ê Section 3: Creating a Chatbot Using Dialogflow API and MicrosoftÕs Bot Framework Technical Requirements 1. Dialogflow Account 2. Creating a Bot in Dialogflow 3. Dialogflow Console 4. Integrating the Bot with Slack 5. Chatbot Using Microsoft Bot Framework 6. Publishing the Bot from Visual Studio to Azure 7. Register the Bot 8. Dialogflow.v2 SDK 9. Webhooks in Dialogflow 10. Ê Testing the Bot 11. Ê Deploy the Chatbot in Facebook Messenger 12. Ê Live Chatbot on Facebook 13. Ê Deploy the Chatbot in Slack

Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you’re designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you choose the right speech recognition engine, and shows you how to measure your VUI’s performance and improve upon it. Author Cathy Pearl also takes product managers, UX designers, and VUI designers into advanced design topics that will help make your VUI not just functional, but great.Understand key VUI design concepts, including command-and-control and conversational systemsDecide if you should use an avatar or other visual representation with your VUIExplore speech recognition technology and its impact on your designTake your VUI above and beyond the basic exchange of informationLearn practical ways to test your VUI application with usersMonitor your app and learn how to quickly improve performanceGet real-world examples of VUIs for home assistants, smartwatches, and car systems

Unleash the Power of Conversational AI: Building Engaging Chatbots with Gemini Struggling to deliver exceptional customer service in a fast-paced world? Look no further than Gemini AI, Google's cutting-edge AI platform, that empowers you to create intelligent, engaging chatbots that revolutionize your customer experience. This comprehensive guide equips you with everything you need to know about building high-performing chatbots with Gemini AI, from planning and development to launch and optimization. Uncover the Secrets to Captivating Conversations: Craft natural language dialogues that feel human and keep users invested. Learn strategies to personalize the chatbot experience for each user, fostering trust and building stronger customer relationships. Discover how to leverage multimedia elements like images, videos, and GIFs to create a visually dynamic and engaging interaction. Go Beyond the Basics: Explore Advanced Functionality Integrate your chatbot seamlessly with existing customer service platforms, streamlining workflows and centralizing data. Harness the power of Gemini's AI to analyze user data and deliver real-time, personalized responses that address individual needs. Dive into the exciting future of chatbots with Gemini AI, exploring trends like omnichannel experiences, voice-powered interactions, and multilingual capabilities. This SEO description incorporates several key elements to improve search visibility: Relevant Keywords: Includes terms like "Gemini AI," "chatbot development," "customer experience," "conversational AI," "natural language processing," and "personalization." Problem-Solution Focus: Clearly outlines the challenge (delivering exceptional customer service) and positions Gemini AI as the solution. Benefit-Oriented Language: Emphasizes the advantages of using Gemini AI, such as engaging chatbots, personalized experiences, and advanced functionalities. Actionable Content: Encourages users to explore the guide and discover strategies for building successful chatbots. Future-Proof Approach: Touches upon emerging trends in chatbot development, showcasing the innovative potential of Gemini AI. By implementing these strategies and leveraging the power of Gemini AI, you can transform your customer service approach and unlock the immense potential of chatbots for your business.

Explore the adoption of chatbots in business by focusing on the design, deployment, and continuous improvement of chatbots in a business, with a single use-case from the banking and insurance sector. This book starts by identifying the business processes in the banking and insurance industry. This involves data collection from sources such as conversations from customer service centers, online chats, emails, and other NLP sources. You’ll then design the solution architecture of the chatbot. Once the architecture is framed, the author goes on to explain natural language understanding (NLU), natural language processing (NLP), and natural language generation (NLG) with examples. In the next sections, you'll design and implement the backend framework of a typical chatbot from scratch. You will also explore some popular open-source chatbot frameworks such as Dialogflow and LUIS. The authors then explain how you can integrate various third-party services and enterprise databases with the custom chatbot framework. In the final section, you'll discuss how to deploy the custom chatbot framework on the AWS cloud. By the end of Building an Enterprise Chatbot, you will be able to design and develop an enterprise-ready conversational chatbot using an open source development platform to serve the end user. What You Will LearnIdentify business processes where chatbots could be usedFocus on building a chatbot for one industry and one use-case rather than building a ubiquitous and generic chatbot Design the solution architecture for a chatbotIntegrate chatbots with internal data sources using APIsDiscover the differences between natural language understanding (NLU), natural language processing (NLP), and natural language generation (NLG) Work with deployment and continuous improvement through representational learning Who This Book Is ForData scientists and enterprise architects who are currently looking to deploy chatbot solutions to their business.