BTEC First Business Level 2 Assessment Guide: Unit 4 Principles of Customer Service
Title | BTEC First Business Level 2 Assessment Guide: Unit 4 Principles of Customer Service PDF eBook |
Author | Carole Trotter |
Publisher | Hodder Education |
Pages | 77 |
Release | 2013-04-26 |
Genre | Study Aids |
ISBN | 144418685X |
Take the guesswork out of BTEC assessment with sample student work and assessor feedback for all pass, merit and distinction criteria. By focusing on assessment this compact guide leads students through each pass, merit and distinction criterion by clearly showing them what they are required to do. Helps your students' to tackle the new exam with confidence with mock examination questions together with answers and feedback Provides a sample student answer for every single pass, merit and distinction criterion, together with detailed assessor's comments on how work can be improved, so that students know exactly what their work needs to show to hit their grade target Includes realistic model assignments that provide an opportunity to generate all evidence, with each criterion and grade clearly indicated. Supports students with detailed revision-style summaries of all the learning aims from the unit allowing them to quickly find the facts and ideas they will need for their assessment. Enables you to customise your course to the units you deliver when used alongside other guides in the series
Btec First Business Level 2 Assessment Guide: Unit 4 Principles of Customer Service
Title | Btec First Business Level 2 Assessment Guide: Unit 4 Principles of Customer Service PDF eBook |
Author | Carole Trotter |
Publisher | |
Pages | 65 |
Release | 2013 |
Genre | STUDY AIDS |
ISBN | 9781444186840 |
Take the guesswork out of BTEC assessment with sample student work and assessor feedback for all pass, merit and distinction criteria. By focusing on assessment this compact guide leads students through each pass, merit and distinction criterion by clearly showing them what they are required to do.: .; Provides a sample student answer for every single pass, merit and distinction criterion, together with detailed assessor's comments on how work can be improved, so that students know exactly what their work needs to show to hit their grade target.; Includes realistic model assignments that provide an opportunity to generate all evidence, with each criterion and grade clearly indicated.; Supports students with detailed revision-style summaries of all the learning aims from the unit allowing them to quickly find the facts and ideas they will need for their assessment.; Enables you to customise your course to the units you deliver when used alongside other guides in the serie
BTEC First Business Level 2 Assessment Guide: Unit 1 Enterprise in the Business World & Unit 2 Finance for Business
Title | BTEC First Business Level 2 Assessment Guide: Unit 1 Enterprise in the Business World & Unit 2 Finance for Business PDF eBook |
Author | Ian Gunn |
Publisher | Hodder Education |
Pages | 100 |
Release | 2013-03-29 |
Genre | Business & Economics |
ISBN | 1444186795 |
Take the guesswork out of BTEC assessment with sample student work and assessor feedback for all pass, merit and distinction criteria. By focusing on assessment this compact guide leads students through each pass, merit and distinction criterion by clearly showing them what they are required to do. Helps your students' to tackle the new exam with confidence with mock examination questions together with answers and feedback Provides a sample student answer for every single pass, merit and distinction criterion, together with detailed assessor's comments on how work can be improved, so that students know exactly what their work needs to show to hit their grade target Includes realistic model assignments that provide an opportunity to generate all evidence, with each criterion and grade clearly indicated. Supports students with detailed revision-style summaries of all the learning aims from the unit allowing them to quickly find the facts and ideas they will need for their assessment. Enables you to customise your course to the units you deliver when used alongside other guides in the series
British Qualifications
Title | British Qualifications PDF eBook |
Author | Kogan Page |
Publisher | Kogan Page Publishers |
Pages | 1004 |
Release | 2004 |
Genre | Business & Economics |
ISBN | 9780749441371 |
In a single volume, the new edition of this guide gives comprehensive coverage of the developments within the fast-changing field of professional, academic and vocational qualifications. career fields, their professional and accrediting bodies, levels of membership and qualifications, and is a one-stop guide for careers advisors, students and parents. It should also enable human resource managers to verify the qualifications of potential employees.
Understanding Enterprise
Title | Understanding Enterprise PDF eBook |
Author | Simon Bridge |
Publisher | Bloomsbury Publishing |
Pages | 634 |
Release | 2017-10-17 |
Genre | Business & Economics |
ISBN | 1350304875 |
Now in its fifth edition, Understanding Enterprise has established itself as one of the most widely respected guides to the discipline, providing a refreshingly perceptive approach to understanding and applying theory. It offers a critical introduction to enterprise in its broadest context, with particular emphasis on its application to entrepreneurs and small business. Divided into three parts, the course examines traditional approaches, new perspectives on the subject, and the success-or otherwise-of government policy. Written by leading experts with a combined wealth of research, teaching and consulting experience, this textbook will be an essential companion for undergraduate and postgraduate students of enterprise and small business. Policy makers and practitioners will also benefit from this comprehensive guide. New to this Edition: - Extensively revised to take into account the latest thinking and research, with updated content and examples throughout - Updated coverage of the impact and failings of comparative government policies - Enhanced pedagogical features to engage students and enliven their learning experience
Resources in Education
Title | Resources in Education PDF eBook |
Author | |
Publisher | |
Pages | 372 |
Release | 1986-03 |
Genre | Education |
ISBN |
Customer Service - Nvq Level 2
Title | Customer Service - Nvq Level 2 PDF eBook |
Author | Chartered Institute of Marketing |
Publisher | Financial Times/Prentice Hall |
Pages | |
Release | 1996-11-01 |
Genre | Customer services |
ISBN | 9780273626558 |