The intrepid Texas jungle adventurer Frank Buck spent his life capturing alive every kind of animal, and enthralled generations of readers with the stories of danger and daring collected here.

In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve.

“Dave allowed God to navigate him through the pain of religious moralism to arrive at insightful, compelling, and gracious wisdom. He remains a sincere lover of God’s church and people as he directs weary pilgrims to safer lodging.” —John Lynch, coauthor of TrueFaced and Bo’s Café Have you been betrayed by a Christian friend? Are you disillusioned with the church? If you have been hurt by Christians, you know all about anger and resentment. But what about a workable solution? How can the words and actions of “bad Christians” be addressed so the mistakes are not repeated? When Bad Christians Happen to Good People offers a workable response and, ultimately, a new way of living. In this revised and updated edition, you will find healing for hurts infl icted by others. At the same time, you will discover ways to help Christians and church leaders recognize the damage that is done by unexamined assumptions, words, and actions. After dealing with his own hurt, Dave Burchett now shows believers how to: ■ Live as Jesus followers, not rule enforcers ■ Stop using religious performance as the standard for accepting others ■ Let go of moralism, legalism, and an allegiance to trying harder ■ Discover God’s grace as a daily reality, not just a word to use in evangelism Working toward a solution will benefi t your own life at the same time it helps others. Whether you have been a bad Christian in the past, or have been hurt by one, there is a better way to live.

THE NEW YORK TIMES BESTSELLER! "I had the choice to come back ... or not. I chose to return when I realized that 'heaven' is a state, not a place" In this truly inspirational memoir, Anita Moorjani relates how, after fighting cancer for almost four years, her body began shutting down—overwhelmed by the malignant cells spreading throughout her system. As her organs failed, she entered into an extraordinary near-death experience where she realized her inherent worth . . . and the actual cause of her disease. Upon regaining consciousness, Anita found that her condition had improved so rapidly that she was released from the hospital within weeks—without a trace of cancer in her body! Within this enhanced e-book, Anita recounts—in words and on video—stories of her childhood in Hong Kong, her challenge to establish her career and find true love, as well as how she eventually ended up in that hospital bed where she defied all medical knowledge. In "Dying to Be Me," Anita Freely shares all she has learned about illness, healing, fear, "being love," and the true magnificence of each and every human being!

Best known for catching wolves alive with his bare hands, John R. Abernathy (1876?1941) was born to Scottish ancestors in Texas. Raised in the burgeoning railroad town of Sweetwater, Abernathy considered himself a true son of the Wild West. In his amazing life he worked as a U.S. marshal, sheriff, Secret Service agent, and wildcat oil driller. But it was the accidental discovery of a bold means of catching wolves alive that made Abernathy famous and drew the attention of President Theodore Roosevelt. By forcing his hand deep enough into a wolf's mouth, he could stun the creature long enough to capture it, a service for which he was paid fifty dollars by eager ranchers. ø This Bison Books edition brings Abernathy's vivid account of his life into print for the first time since its original publication in 1936.

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