Conversational effectiveness is a barometer of human thriving and facilitating insightful conversations is a powerful method for accelerating psychological change and collaboration. This ground-breaking professional book provides a map of Breakthrough Conversations together with a practical toolkit for enhancing awareness, emotional resilience and creativity. Neuroscience, mindfulness and psychological research shows that awareness is pivotal to skilful conversations. By supporting clients to observe and manage their own body-brain states during conversation, they can learn to switch on the physiological systems that support more authentic, agile, and attuned interactions. Three body-brain states, reactive, habitual and reflective – characterised as Red, Amber and Green (RAG) - are differentiated in terms of body-sensations and behaviours, and these correspond to predictable interactive patterns. Facilitated to experience more emotionally resilient conversations, clients access their natural capacities for collaboration, compassion and shared creativity. This journey, through the five stages of Breakthrough Conversations, drawing on the RAG frame and a number of other practical models, is richly illustrated with case studies from working one-to-one and with pairs. Coming to see conversations as a dance driven by the interactions of underlying needs and emotions frees clients to make paradigm shifts in their self-awareness and interpersonal effectiveness. This book, and the approach it outlines, will be essential reading for coaches, consultants, leaders and all professionals seeking to choreograph more insightful conversations.

Conversational effectiveness is a barometer of human thriving and facilitating insightful conversations is a powerful method for accelerating psychological change and collaboration. This ground-breaking professional book provides a map of Breakthrough Conversations together with a practical toolkit for enhancing awareness, emotional resilience and creativity. Neuroscience, mindfulness and psychological research shows that awareness is pivotal to skilful conversations. By supporting clients to observe and manage their own body-brain states during conversation, they can learn to switch on the physiological systems that support more authentic, agile, and attuned interactions. Three body-brain states, reactive, habitual and reflective - characterised as Red, Amber and Green (RAG) - are differentiated in terms of body-sensations and behaviours, and these correspond to predictable interactive patterns. Facilitated to experience more emotionally resilient conversations, clients access their natural capacities for collaboration, compassion and shared creativity. This journey, through the five stages of Breakthrough Conversations, drawing on the RAG frame and a number of other practical models, is richly illustrated with case studies from working one-to-one and with pairs. Coming to see conversations as a dance driven by the interactions of underlying needs and emotions frees clients to make paradigm shifts in their self-awareness and interpersonal effectiveness. This book, and the approach it outlines, will be essential reading for coaches, consultants, leaders and all professionals seeking to choreograph more insightful conversations.

This fourth edition provides the most comprehensive guide to the field of coaching, exploring a range of coaching theories and approaches, genres and settings and professional issues. It supports trainees and professionals to identify and develop a personal style of coaching. Each chapter includes discussion questions to facilitate reflection on the topic, further reading suggestions and case studies that help trainees make the crucial link between theory and practice. Its three parts cover: The theoretical traditions underpinning coaching such as cognitive-behavioural, gestalt and existential Contexts and genres such as life, executive, peer, team and career coaching Professional issues such as ethics, supervision, continuing professional development, standards and mental-health issues. This Fourth Edition comes with a new chapter on Diversity and Inclusion in Coaching, updated content throughout on cross-cultural coaching and updated Further Reading. A new online Teaching Guide provides chapter teaching and assessment suggestions, videos and further reading to help support trainees’ learning. Thousands of practitioners and trainees across a variety of professions have been helped by this distinctive handbook. From those working in health to education, from business and management to psychology, this unique handbook is an invaluable resource for any coaching career.

"At last. At last this very important book has been written... It will empower legions of women to step into their greatness.' ELIZABETH GILBERT, author of EAT, PRAY, LOVE 'One of the most important books in my life. If you want to achieve anything, or simply be less stressed, this book will help you do it. In it you will find your voice, your ability, your self-confidence and perhaps even your mission in life. Buy it. Pass it on.' SHIRLEY CONRAN The groundbreaking book that gives every woman the practical skills they need to begin PLAYING BIG. Five years ago, Tara Mohr began to see a pattern in her work as an expert in leadership: women with tremendous talent, ideas and aspiration were not recognising their own brilliance. They felt that they were playing small' in their lives and careers and wanted to play bigger', but didn't know how. And so Tara devised a step-by-step programme for playing big from the inside out: this book is the result. Many women are aware of the changes they need to make to be more successful, but they don't know how to become that more confident woman they'd like to be. Playing Big provides real, practical to

What do we mean by playfulness? Playfulness and play are no longer seen as only of benefit to children’s learning and development, but are being used increasingly for coaching adults in the context of serious challenges and issues. Benefits include better communication, understanding, self-awareness, relationship-building, creativity, ideation and innovation in a business environment. This book is the first to introduce and expand on the idea of playfulness as an approach in coaching. Playfulness in Coaching fully explains the serious role of playfulness and provides the why and the how for new and experienced coaches. Using case studies throughout, the book takes a broad and evidence-led look at the relevant areas of playfulness in coaching: contracting, developing insights, forming direct communications, how to prime the coach and the client for playfulness, identifying and overcoming barriers, assessing risks, and closing a session. It is packed with theory, research, stories from practice, ideas and inspiration for understanding and applying playfulness in life and work. This will be an invaluable resource for coaches, particularly those with experience who are moving towards intermediate and mastery level. The book has been written with coaches working with corporate clients in mind, particularly in the context of challenges in a VUCA environment. It will also be relevant to HR and Learning and Development managers who source coaches for organisations and oversee internal coaches, as well as managers-as-coaches, life coaches and mental health professionals.

Not all who wander are lost… Paul thought he was on his way. From a small-town Connecticut kid to the most prestigious consulting firm in the world, he had everything he thought he wanted. Yet he decided to walk away and embark on the "real work" of his life - finding the work that matters and daring to create a life to support that. This Pathless Path is about finding yourself in the wrong life, and the real work of figuring out how to live. Through painstaking experiments, living in different countries, and contemplating the deepest questions about life, Paul pieces together a set of ideas and principles that guide him from unfulfilled and burned out to a life he is excited to keep living. The Pathless Path is not a how-to book filled with “hacks”; instead, it is a vulnerable account of Paul’s journey from leaving the socially accepted “default path” towards another, one focused on doing work that matters, finding the others, and defining your own success. This book is an ideal companion for people considering leaving their jobs, embarking on a new path, dealing with the uncertainty of an unconventional path, or looking to improve their relationship with work in a fast-changing world. Reader feedback: “It’s a rare book in that it is tangentially about careers and being more focused and productive, but unlike almost every other book I have read about these topics, I finished this one and felt better about myself and my career.” “The themes are timeless. The content is expertly written. The advice is refreshingly non-prescriptive.” “If you have questioned your own path, or a nagging lack of intention in your choices you need this book. If you have felt a gradual loss of agency in your direction you need this book. You are in the grip of an invisible script that was not written for you.” “The writing is fantastic - Paul's writing is approachably poetic; a quick read that weaves together his own experience moving from a 'default path' overachiever to a 'pathless path' seeker of passion and curiosity, deep research into the history of work and collections of perspectives from years of podcasting, friendship, conferences, and meetings with other 'alternative path' life-livers."

INSPIRE EMPLOYEES AND IMPROVE PERFORMANCE WITH SUPPORTIVE ACCOUNTABILITY LEADERSHIP: Some leaders are too harsh. Some are too lenient. Others are completely disengaged from employee performance management. Striking a delicate balance between supportive leadership and accountability is the key to ensuring employees are as effective and productive as possible.Sylvia Melena is the architect of the Supportive Accountability Leadership¿ Model, a simple but powerful framework that helps leaders create a motivating work environment while promoting accountability and improving performance. Through a mix of stories, actionable tips, and tools, you'll learn how to:¿Master the art of supportive leadership¿Inspire employees to advance your organization's vision¿Monitor performance and customer service efficiently¿Lead effective performance improvement conversations¿Pinpoint critical support factors to unleash performance¿Wield the power of employee recognition¿Boost performance through progressive discipline¿Document skillfully You'll also receive free access to the Performance Documentation Toolkit to help you ease the burden of employee performance documentation.