What exactly is business-appropriate attire? When is it correct to send a thank you note via email? When is it considered uncivil to use the cell phone? You'll get the answers to these and other questions in this book. A practical business survival guide for executives, managers, sales people, customer service teams - anyone involved in day-to-day business operations - Business Etiquette will help you survive and thrive in today's competitive business world. Written in an easy-to-read, question-and-answer format, Ann Marie Sabath makes learning business protocol and etiquette an enjoyable experience. Topics include: Greetings and introductions; Telephone, cell phone, and voice mail; Business appropriate attire; Teleconference courtesy; International etiquette; E-mail and business correspondence; Conducting business during a meal; And much, much more! "Assists individuals in enhancing their understanding of the 'perception impact.'"--William H. Bagley, Regional Director of Human Resources, Deloitte & Touche "Powerful and thought-provoking." - John Daw, Vice President of Field Sales, Marriott Lodging "Anyone who wants to make a great impression on co-workers or customers can benefit from the tips provided in this book." - Sheila Casserly, President, Celebrity Focus Ann Marie Sabath is president of At Ease Inc., a nationally recognized protocol and etiquette firm. She has trained thousands of individuals at companies such as: Fidelity Investments, Saks Fifth Avenue, Merrill Lynch, Deloitte & Touche, Lucent Technologies and Marriott Corporation. Her business etiquette hotline ([email protected]) has been recognized by USA Today and The Wall Street Journal.

NEW YORK TIMES BESTSELLER • A stunning “portrait of the enduring grace of friendship” (NPR) about the families we are born into, and those that we make for ourselves. A masterful depiction of love in the twenty-first century. NATIONAL BOOK AWARD FINALIST • MAN BOOKER PRIZE FINALIST • WINNER OF THE KIRKUS PRIZE A Little Life follows four college classmates—broke, adrift, and buoyed only by their friendship and ambition—as they move to New York in search of fame and fortune. While their relationships, which are tinged by addiction, success, and pride, deepen over the decades, the men are held together by their devotion to the brilliant, enigmatic Jude, a man scarred by an unspeakable childhood trauma. A hymn to brotherly bonds and a masterful depiction of love in the twenty-first century, Hanya Yanagihara’s stunning novel is about the families we are born into, and those that we make for ourselves. Look for Hanya Yanagihara’s latest bestselling novel, To Paradise.

Collocations are combinations of words which frequently appear together. Using them makes your English sound more natural.

Strengthen programs of family and community engagement to promote equity and increase student success! When schools, families, and communities collaborate and share responsibility for students′ education, more students succeed in school. Based on 30 years of research and fieldwork, the fourth edition of the bestseller School, Family, and Community Partnerships: Your Handbook for Action, presents tools and guidelines to help develop more effective and more equitable programs of family and community engagement. Written by a team of well-known experts, it provides a theory and framework of six types of involvement for action; up-to-date research on school, family, and community collaboration; and new materials for professional development and on-going technical assistance. Readers also will find: Examples of best practices on the six types of involvement from preschools, and elementary, middle, and high schools Checklists, templates, and evaluations to plan goal-linked partnership programs and assess progress CD-ROM with slides and notes for two presentations: A new awareness session to orient colleagues on the major components of a research-based partnership program, and a full One-Day Team Training Workshop to prepare school teams to develop their partnership programs. As a foundational text, this handbook demonstrates a proven approach to implement and sustain inclusive, goal-linked programs of partnership. It shows how a good partnership program is an essential component of good school organization and school improvement for student success. This book will help every district and all schools strengthen and continually improve their programs of family and community engagement.

First time in book form! A successful program for teaching 3,500 vocabulary words that successful people need to know, based on America's #1 bestselling audio vocabulary series. "People judge you by the words you use." Millions of Americans know this phrase from radio and print advertising for the Verbal Advantage audio series, which has sold over 100,000 copies. Now this bestselling information is available for the first time in book form, in an easy-to-follow, graduated vocabulary building program that teaches an outstanding vocabulary in just ten steps. Unlike other vocabulary books, Verbal Advantage provides a complete learning experience, with clear explanations of meanings, word histories, usages, pronunciation, and more. Far more than a cram session for a standardized test, the book is designed as a lifetime vocabulary builder, teaching a vocabulary shared by only the top percentage of Americans, with a proven method that helps the knowledge last. A 10-step vocabulary program teaches 500 key words and 3,000 synonyms. Lively, accessible writing from an expert author and radio personality. From the Trade Paperback edition.