Pharmaceutical, biotechnology, and life-sciences companies rely on standard operating procedures (SOPs) to ensure the quality and safety of their products and services. But in many cases, these documents themselves lack quality. Containing important technical instructions, SOPs are often wordy, confusing, and imprecise, thereby increasing quality and compliance risks for the organization. The problem is not lack of technical knowledge. The professionals who write SOPs are technically sound, but what they lack is sound technical writing skills. An ideal resource for engineering professionals, technical writers, and students alike, Writing High-Quality Standard Operating Procedures: A Practical Guide to Clear, Concise, and Correct SOPs offers a step-by-step roadmap to take your SOP writing skills to the next level. Under the guidance of Atul Mathur, an engineer and a technical writer with over fifteen years of experience, you'll learn to identify the attributes of high-quality SOPs; create right content structure for SOPs; follow a systematic process for writing SOPs; apply best practices in SOP writing; and avoid common errors. Honing your technical writing skills is a pivotal step toward high-quality SOPs.

This book discusses managing SOPs for GCP from conception to retirement. It recommends approaches that have a direct impact on improving SOP and regulatory compliance. Throughout the text, the book provides a user's point of view to keep topics focused on the practical aspects of SOPs and SOP management.

- More examples, taken from a range of technical and business settings. You'll find examples of the kind of procedures you write- Chapters on flowcharts and logic tables. Guiding procedure users through the decision-making process can be among the most difficult tasks faced by the procedure writer. Flowcharts and logic tables present this information simply and intuitively- Essentializing--including only essential information in the procedure. The concept of essentializing is crucial to effective procedure writing- More on the procedure writing process. Many deficiencies in procedures stem from deficiencies in the process used to write the procedures. Compare your process to the process discussed in Chapter 3.

Standard Operating Procedure is an utterly original collaboration by the writer Philip Gourevitch (We Wish to Inform You that Tomorrow We Will Be Killed With Our Families) and the film-maker Errol Morris (The Thin Blue Line, The Fog of War). They have produced the first full reckoning of what actually happened at Abu Ghraib. Standard Operating Procedure reveals the stories of the American soldiers who took and appeared in the haunting digital snapshots from Abu Ghraib prison that shocked the world – and simultaneously illuminates and alters forever our understanding of those images and the events they depict. Drawing on more than two hundred hours of Errol Morris’s startlingly frank and intimate interviews with Americans who served at Abu Ghraib and with some of their Iraqi prisoners, as well as on his own research, Philip Gourevitch has written a relentlessly surprising account of Iraq’s occupation from the inside-out – rendering vivid portraits of guards and prisoners ensnared in an appalling breakdown of command authority and moral order. Gourevitch and Morris have crafted a nonfiction morality play that stands to endure as essential reading long after the current war in Iraq passes from the headlines. By taking us deep into the voices and characters of the men and women who lived the horror of Abu Ghraib, the authors force us, whatever our politics, to re-examine the pat explanations in which we have been offered – or sought – refuge, and to see afresh this watershed episode. Instead of a ‘few bad apples’, we are confronted with disturbingly ordinary young American men and women who have been dropped into something out of Dante’s Inferno. This is a book that makes you think, and makes you see – an essential contribution from two of our finest nonfiction artists working at the peak of their powers.

Standard operating procedures (SOPs) and standard operating guidelines (SOGs) are invaluable to businesses of all sizes. From a multinational corporation to a start-up, any organization can benefit from clearly written and communicated SOPs and SOGs. SOPs are so important, but writing them can seem like a daunting task. How do you convey so much information without errors or misunderstandings? Entrepreneur and business coach Jerry Isenhour understands the difficulties. He also understands the rewards a working SOP program can deliver. He has done so for his own businesses in the service, retail and manufacturing segments. He has consulted with numerous management teams to assist them in producing theirs. Now he wants to help you perfect your own SOP writing skills for your business! Isenhour uses his experience as the chief executive officer along with his expertise as a business coach and consultant to share both the theory and practicalities behind SOPs. He covers how to start the SOP process, form a priority list, test the SOP, elicit team feedback, implement and distribute the SOP, evaluate its effectiveness in the workplace, troubleshoot any points of confusion, and use it to make your organization a success! With this new guide, take your company communications to the next level!

Run your company. Don’t let it run you. Most business owners started their company because they wanted more freedom—to work on their own schedules, make the kind of money they deserve, and eventually retire on the fruits of their labor. Unfortunately, according to John Warrillow, most owners find that stepping out of the picture is extremely difficult because their business relies too heavily on their personal involvement. Without them, their company—no matter how big or profitable—is essentially worthless. But the good news is that entrepreneurs can take specific steps—no matter what stage a business is in—to create a valuable, sellable company. Warrillow shows exactly what it takes to create a solid business that can thrive long into the future.