"You never get a second chance to make a first impression." Have you ever heard this saying? Before we get a chance to say a word, our gestures and manners have already spoken for us. Though some of the rules of good manners change, others remain constant. This book is about the constants: the least you need to know to make a good first impression. As Clarence Thomas once said, "Good manners will open doors that the best education cannot." Use this book as a master key to open those doors.

Geographical Information Systems (GIS) are computer systems for storing, displaying and analyzing spatial data. The past twenty years have seen a rapid growth in their use in government, commerce and academia, and they can be used for managing a network of utilities, from handling census data through to planning the location of a new supermarket. But how do they work? Stephen Wise has been a regular contributor to GeoEurope and his 'Back to Basics' articles have provided a clear and simple introduction to the inner workings of GIS for a non-specialist audience. He now presents the original articles with new material and provides a new coverage of both major types of GIS: vector and raster systems. Undergraduates and professionals who wish to improve their knowledge of GIS should get a better understanding of how GIS operate in the way that they do, such as how spatial data is stored on a computer, how the different methods affect the capabilities of the GIS, how basic operations performed and how the choice of algorithm affects the speed of the system.

Manual J 8th Edition is the national ANSI-recognized standard for producing HVAC equipment sizing loads for single-family detached homes, small multi-unit structures, condominiums, town houses, and manufactured homes. This new version incorporates the complete Abridged Edition of Manual J. The manual provides quick supplemental details as well as supporting reference tables and appendices. A proper load calculation, performed in accordance with the Manual J 8th Edition procedure, is required by national building codes and most state and local jurisdictions.