Industry 5.0 suggests a new stage of industrial growth that expands upon earlier stages of industrialization, emphasizing human-centered approaches to technology and digital sustainability. With its innovative approach, Industry 5.0 will contribute to the resolution of the manufacturing–social need mismatch issue. In contrast to other industrial revolutions that placed more emphasis on the financial aspects of sustainability, the Industry 5.0 vision places more emphasis on social demands and human centricity. This book Aspects of Quality Management in Value Creating in the Industry 5.0 Way focuses on the challenges that companies in the field of quality management in Industry 5.0 face, particularly in relation to client value aspects. The book devotes a lot of space to the issues of client satisfaction, cybersecurity, e-commerce, TQM, and collaborative work between robots and humans in the company. Features: Characterizes the new role of value for customer 5.0 in the augmented era Analyzes the collaborative work between robots and humans in Industry 5.0 conditions Investigates the complex relationship between satisfaction, awareness, perception, attitude, and demographics, as well as examining how technological advances and market performance impact client satisfaction Includes: E-client in the cyber-security aspect Multi-Agent Technology (MAT) to maintain Total Quality Management (TQM) in manufacturing and MAT’s role in TQM A novel structure for innovation, "Innovation Control (IC)," to integrate creative thinking and business strategy Industry 5.0 inside the automotive sector Technetronic Education (TE) in Industry 5.0: advantages, challenges, and implications Ethical aspects and challenges associated with developing technologies This book Aspects of Quality Management in Value Creating in the Industry 5.0 Way serves as a future road map, guiding readers through the complexities of industrial progress. Academic researchers, along with senior undergraduate and graduate students, are the primary target audience.

In the conditions of the modern market economy, in which globalization and competition are rife, quality is of great importance for determining a company's position in the market. The changing and complex economic reality is shaping new market patterns while modern technologies influence purchasing decisions. This book presents an effective and novel framework for creating value in Industry 4.0 conditions by building a smart enterprise model using quality management theories. The book explores tools and platforms that can be utilized to contribute to the creation of the ideal quality for demanding customers, using case studies from international contributors. It proposes novel architectures that drive economically viable production and services businesses, addressing unique Industry 4.0 and 5.0 solutions in Internet of Things (IoT) that involve the entire spectrum of analysis, with a special focus on lean methodologies and cybersecurity. This original book will be valuable reading for researchers and scholars in the areas of quality management, manufacturing, production, and operations management.

This book presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for practical implementation.It is well known that ‘Total Organization Involvement’ in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM therefore depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author’s theory of ‘Holistic Management System for World-class Performance and Leadership’ expounded in this book. It is a TQM-based model that helps create a world-class management system for performance excellence and global leadership. The concluding part of the book cites several examples of practical implementation of TQM principles and practices in various manufacturing and service sectors of the Indian industry, providing elaboration and analysis of each case study. The book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. It can also be used by the industries as a valuable guide to continuous improvement and implementation of a world-class management system in line with the TQM principles and practices. In a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. This is indeed the unique feature of the book.

After the IPS2 conferences in Cranfield and Linköping in 2009 and 2010 the 3rd CIRP International Conference on Industrial Product Service Systems (IPS2) 2011 takes place in Braunschweig, Germany. IPS2 itself is defined as “an integrated industrial product and service offering that delivers value in use”. The customers expect comprehensive solutions, which are adapted to their individual needs. IPS2 offers the possibility to stand out from competition and for long-term customer loyalty. Particularly in times of economic crisis it becomes apparent which producing companies understand to satisfy the needs and requirements of their customers. Especially in this relatively new domain IPS2 it will be important to keep track of the whole context and to seek cooperation with other research fields and disciplines. The 3rd CIRP International Conference on Industrial Product Service Systems (IPS2) 2011 serves as a platform for such collaborations and the discussion of new scientific ideas.

Invaluable guidance for complete integration of sustainability into reporting and performance management systems Global businesses are under close scrutiny from lawmakers, regulators, and their diverse stakeholders to focus on sustainability and accept responsibility for their multiple bottom line performance. Business Sustainability and Accountability examines business sustainability and accountability reporting and their integration into strategy, governance, risk assessment, performance management and the reporting process. This book also highlights how people, business and resources collaborate in a business sustainability and accountability model. Looks at business sustainability and accountability reporting and assurance and their incorporation into the reporting process Focuses on how the business sustainability and accountability model are impacted by the collaboration of people, business, and resources Presents laws, rules, regulations, standards and best practices relevant to business sustainability performance, reporting and assurance Organizations worldwide recognize the importance of all five EGSEE dimensions of sustainability performance and accountability reporting. However, how to actually assess sustainability risk, implement sustainability reporting, and obtain sustainability assurance remain a major challenge and best practices are evolving. Straightforward and comprehensive Business Sustainability and Accountability hits on all of the hottest topics around sustainability including multiple bottom line (EGSEE) performance and reporting, related financial and non-financial key performance indicators (KPIs), business social responsibility and environmental reporting.

Volume 2 of Advances in Carbon Management Technologies has 21 chapters. It presents the introductory chapter again, for framing the challenges that confront the proposed solutions discussed in this volume. Section 4 presents various ways biomass and biomass wastes can be manipulated to provide a low-carbon footprint of the generation of power, heat and co-products, and of recovery and reuse of biomass wastes for beneficial purposes. Section 5 provides potential carbon management solutions in urban and manufacturing environments. This section also provides state-of the-art of battery technologies for the transportation sector. The chapters in section 6 deals with electricity and the grid, and how decarbonization can be practiced in the electricity sector. The overall topic of advances in carbon management is too broad to be covered in a book of this size. It was not intended to cover every possible aspect that is relevant to the topic. Attempts were made, however, to highlight the most important issues of decarbonization from technological viewpoints. Over the years carbon intensity of products and processes has decreased, but the proportion of energy derived from fossil fuels has been stubornly stuck at about 80%. This has occurred despite very rapid development of renewable fuels, because at the same time the use of fossil fuels has also increased. Thus, the challenges are truly daunting. It is hoped that the technology choices provided here will show the myriad ways that solutions will evolve. While policy decisions are the driving forces for technology development, the book was not designed to cover policy solutions.

Without a doubt, business schools have been a success story in higher education over the last 50 years (the period of EFMD’s existence). Even so, they have come under scrutiny, and attack, over their academic legitimacy and value proposition for business and society. In this book, drawn from a special issue of Global Focus, the EFMD has selected around 25 of the best, most thoughtful short papers published in Global Focus to examine the role and purpose of EFMD in the evolution of management education. Each of the chapters interpret current strategic debates about the evolution of business schools and their paradigms and also identify possible strategic options for handling uncertain, volatile futures. These papers can be broadly categorized into four consistent themes: the first theme is concerned with the purpose and value proposition of management education; the second theme focuses on a perceived need for new business models and how to design and build them; the third theme addresses the question of the impact of the business school on business and society given the increasingly academic pursuits of business schools and their often weak links to the business community – the so-called rigour/relevance dilemma; and the fourth theme concerns how to ‘map’ and design business school futures in an increasingly volatile, uncertain, complex and ambiguous crisis-oriented environment. This impressive collection of insights from business management leaders from across the globe is inspiring reading for higher education leaders, policy makers and business leaders seeking insight into the future of management education. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.