This new edition of Analytical Fleet Maintenance Management, the first update in more than a decade, details state-of-the-art technologies that can benefit fleet managers, and reviews the latest best practices in fleet maintenance management. This third edition contains new chapters on fleet management leadership, and facility design and maintenance, as well as updated arithmetic formulas throughout the book.

This book constitutes the thoroughly refereed proceedings of the 16th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2021, held in Kristiansand, Norway, in August 2021.* The 24 revised full research papers, included in the volume together with 6 short contributions and 7 prototype papers, were carefully reviewed and selected from 78 submissions. They are organized in the following topical sections: ​impactful sociotechnical design; problem and contribution articulation; design knowledge for reuse; emerging methods and frameworks for DSR; DSR and governance; the new boundaries of DSR. *Apart from the planned on-site event, the hybrid conference model was explored due to the Covid-19 pandemic.

This open access book summarizes the results of the European research project “Twin-model based virtual manufacturing for machine tool-process simulation and control” (Twin-Control). The first part reviews the applications of ICTs in machine tools and manufacturing, from a scientific and industrial point of view, and introduces the Twin-Control approach, while Part 2 discusses the development of a digital twin of machine tools. The third part addresses the monitoring and data management infrastructure of machines and manufacturing processes and numerous applications of energy monitoring. Part 4 then highlights various features developed in the project by combining the developments covered in Parts 3 and 4 to control the manufacturing processes applying the so-called CPSs. Lastly, Part 5 presents a complete validation of Twin-Control features in two key industrial sectors: aerospace and automotive. The book offers a representative overview of the latest trends in the manufacturing industry, with a focus on machine tools.

A keen focus on operations, cost management, leadership, and customer service is presented in this book for fleets to thrive in today’s competitive business environment. Basic concepts and customer service fundamentals, along with integrated best practices, and business tools are fully described. This model can be applied by service groups of any size to achieve quality performance benefits for both the customer and the fleet-provider. Fleet Services: Redefining Success presents: • A back-to-basics approach that begins by redefining a fleet's customers to fully identify and provide customer-driven services. • A hierarchy for success that includes development of management goals and strategies to exceed customer expectations. • Best practices and associated business tool requirements that assure exceptional service and win-win results. • An innovative business model that maximizes opportunities and positive outcomes for fleet service providers. It is the only single-source book of its kind that brings together the interests of fleet managers and their customers to achieve a higher level of business performance.

This book focuses on real time management of distribution systems, integrating the latest results in system design, algorithm development and system implementation to capture the state-of-the art research and application trends. The book important topics such as goods dispatching, couriers, rescue and repair services, taxi cab services, and more. The book includes real-life case studies that describe the solution to actual distribution problems by combining systemic and algorithmic approaches.

This book examines issues related to the alignment of business strategies and analytics. Vast amounts of data are being generated, collected, stored, processed, analyzed, distributed and used at an ever-increasing rate by organizations. Simultaneously, managers must rapidly and thoroughly understand the factors driving their business. Business Analytics is an interactive process of analyzing and exploring enterprise data to find valuable insights that can be exploited for competitive advantage. However, to gain this advantage, organizations need to create a sophisticated analytical climate within which strategic decisions are made. As a result, there is a growing awareness that alignment among business strategies, business structures, and analytics are critical to effectively develop and deploy techniques to enhance an organization’s decision-making capability. In the past, the relevance and usefulness of academic research in the area of alignment is often questioned by practitioners, but this book seeks to bridge this gap. Aligning Business Strategies and Analytics: Bridging Between Theory and Practice is comprised of twelve chapters, divided into three sections. The book begins by introducing business analytics and the current gap between academic training and the needs within the business community. Chapters 2 - 5 examines how the use of cognitive computing improves financial advice, how technology is accelerating the growth of the financial advising industry, explores the application of advanced analytics to various facets of the industry and provides the context for analytics in practice. Chapters 6 - 9 offers real-world examples of how project management professionals tackle big-data challenges, explores the application of agile methodologies, discusses the operational benefits that can be gained by implementing real-time, and a case study on human capital analytics. Chapters 10 - 11 reviews the opportunities and potential shortfall and highlights how new media marketing and analytics fostered new insights. Finally the book concludes with a look at how data and analytics are playing a revolutionary role in strategy development in the chemical industry.

The field of maintenance is hard to approach because the language is strange. This book introduces the fundamentals of maintenance and will allow the outsider to understand the jargon. The book offers a complete survey of the field, a review of maintenance management, a manual for cost reduction, a primer for the stock room, and a training regime for new supervisors, managers and planners.