This book is a collection of papers presented in Stockholm, at the fourth Critical Link conference. The book is a well-balanced mix of academic research and texts of a more practical, professional character.The introducing article explicitly addresses the issue of professionalism and how this has been dealt with in research on interpreting. The following two sections provide examples of recent research, applying various theoretical approaches. Section four reports on the development of current, more or less local standards. Section five raises issues of professional ideology. The final section tells about new training initiatives and programmes. All contributions were selected because of their relevance to the theme of professionalisation of interpreting in the community. The volume is the fourth in a series, documenting the advance of a whole new empirical and professional field. It is of central interest for all people involved in this development, interpreters, researchers, trainers and others.

This book is written in a user-friendly style for those who desire to conduct valid and reliable telephone surveys. Includes chapters on the business of telephone surveys, ethics, sampling, instrument design, data collection procedures, data analysis and chart presentation.

Telecommunications Demand in Theory and Practice, which builds upon the author's seminal 1980 book, Telecommunications Demand: A Review and Critique, provides comprehensive analyses of the determinants and structure of telecommunications demands in the United States and Canada. Theory and empirical application receive equal emphasis with a heavy focus on the developments and econometric research since the divestiture of AT&T in 1984. For the first time, a detailed theoretical analysis of business telecommunications demand on subscriber and usage consumption externalities is presented. Telecommunications Demand in Theory and Practice is without peer in the documentation and analysis of price elasticities of demand for telecommunications services. This new book also includes a comprehensive bibliography with over 500 entries related to telecommunications demand and pricing. Telecommunications Demand will appeal to both academic and consulting economists, telecommunications industry analysts and regulators, and to teachers of courses in applied econometrics and regulated industries.

Packed with more than forty percent new and updated material,this edition shows business managers, marketing analysts, and datamining specialists how to harness fundamental data mining methodsand techniques to solve common types of business problems Each chapter covers a new data mining technique, and then showsreaders how to apply the technique for improved marketing, sales,and customer support The authors build on their reputation for concise, clear, andpractical explanations of complex concepts, making this book theperfect introduction to data mining More advanced chapters cover such topics as how to prepare datafor analysis and how to create the necessary infrastructure fordata mining Covers core data mining techniques, including decision trees,neural networks, collaborative filtering, association rules, linkanalysis, clustering, and survival analysis