This book develops a systematic model for the analysis and description of casual conversation in English, based on a large body of authentic data.

We spend much of our days talking. Yet we know little about the conversational engine that drives our everyday lives. We are pushed and pulled around by language far more than we realize, yet are seduced by stereotypes and myths about communication. This book will change the way you think about talk. It will explain the big pay-offs to understanding conversation scientifically. Elizabeth Stokoe, a social psychologist, has spent over twenty years collecting and analysing real conversations across settings as varied as first dates, crisis negotiation, sales encounters and medical communication. This book describes some of the findings of her own research, and that of other conversation analysts around the world. Through numerous examples from real interactions between friends, partners, colleagues, police officers, mediators, doctors and many others, you will learn that some of what you think you know about talk is wrong. But you will also uncover fresh insights about how to have better conversations - using the evidence from fifty years of research about the science of talk.

This volume contains a collection of original studies in conversation analysis (C.A.) arranged and presented both to introduce the discipline to the newcomer and to reveal some of the expanding range of discoveries which conversation analysts are making in the course of their distinctive enquiries into the order and organisation of natural language. Though sociological in its orientation. C.A. and the papers here represented are of direct methodological and substantive interest to linguists, philosophers, discourse and speech analysts and social anthropologists. Indeed the strict adherence to the methodological principle that analysis can and must be shown to be grounded in data represents a challenge to all those disciplines which set out to use their materials as mere hand-maidens to support preconstructed models, theories and hypotheses. In this series of papers which includes previously unpublished works of the late Harvey Sacks and the last completed joint researches of Sacks, Jefferson and Schegloff ordinary talk is shown as consisting of a variety of previously unnoticed socially organised practices which conversationalists engage in to generate the organisation which talk has. The methods and the analytic mentality of conversation analysts are, and are here shown to be, designed to make conversationalist's methods, structure and modes of orientation available for empirical study. The search for order and organisation reveals it everywhere. Laughter is shown to be concertedly organised and negotiated in the finest detail. The machinery of delicate repair systems is revealed. Conversational completions are shown to be the product of elaborate negotiating machineries. Conversationalists are revealed as subtly orienting-to and invoking the visual contexts of their interaction within the framework of the turn-taking organisation of conversation. This volume also contains examples of conversation analytic work into the talk produced in organisational settings such as courts and Doctor/Patient interviews. Such analyses reveal the contribution that the discipline might make towards the exploration of the kind of social phenomena traditionally researched by sociologists, social psychologists and social anthropologists.

Introduction to systemic functional linguistics explores the social semiotic approach to language most closely associated with the work of Michael Halliday and his colleagues>

Written in readable, vivid, non-technical prose, this book, first published in 2007, presents the highly respected scholarly research that forms the foundation for Deborah Tannen's best-selling books about the role of language in human relationships. It provides a clear framework for understanding how ordinary conversation works to create meaning and establish relationships. A significant theoretical and methodological contribution to both linguistic and literary analysis, it uses transcripts of tape-recorded conversation to demonstrate that everyday conversation is made of features that are associated with literary discourse: repetition, dialogue, and details that create imagery. This second edition features a new introduction in which the author shows the relationship between this groundbreaking work and the research that has appeared since its original publication in 1989. In particular, she shows its relevance to the contemporary topic 'intertextuality', and provides a useful summary of research on that topic.

Discussing Conversation Analysis: The work of Emanuel A. Schegloff presents an in-depth view on Schegloff’s complex and stimulating work in Conversation Analysis (CA) and offers clear insights into how it has and may be developed further as a research tool in social psychology, social science, artificial intelligence, and linguistics. • What is the status of fine-grained empirical studies of human interaction in CA and how does CA relate to other approaches to linguistic interaction? • What is Schegloff’s contribution to CA and how does his work relate to that of Goffman, Garfinkel, and Sacks? • How does CA distinguish its own analytical tools and terms from the categories of the participants in talk? • What can CA reveal about human-computer interaction? • What can CA contribute to the neurosciences in the study, diagnosis, and treatment of linguistically impaired individuals? • How does CA account for the socio-historical dimension of the material and semiotic resources that participants co-deploy in talk? By addressing these and other questions this volume proposes a critical guide to CA and its applications with an extraordinary interview with Emanuel A. Schegloff, and new contributions towards a debate on his work by six commentators — conversation analysts (John Heritage and Charles Goodwin), critics (Rick Iedema and Pär Segerdahl) and appliers of CA in the study of human-computer interaction (Pirkko Raudaskoski) and language disorders (Ruth Lesser). Schegloff’s Response and a closing discussion with the editors conclude the volume, which also features a comprehensive bibliography of his work edited by Susan Eerdmans. Emanuel A. Schegloff is Professor of Sociology with a joint appointment in Applied Linguistics at the University of California, Los Angeles. Educated at Harvard and the University of California, Berkeley, he has taught at Columbia University as well as at UCLA. He received a Guggenheim Fellowship, and was a resident Fellow at the Netherlands Institute of Advanced Study in the Humanities and Social Sciences (1978–79) and the Center for Advanced Study in the Behavioral Sciences, Stanford (1998–99).

Demonstrating how the methods and findings of conversation and discourse analysis may inform the development of empirical research questions, this text offers clear comparisons between the two approaches, as well as offering a positioned argument.