When everyone in an organization is focused on results it is easy to lose sight of the bigger picture. This book uses the experience of Nokia to develop a frame-work for the organization of the future - one which is efficient, learning and healthy.

This is not a book about how to run a company. It is about how to look at the world differently. Ultimately, this will help the reader to deal with complexity more effectively. The market today is flooded with books which claim to show paths to higher organizational effectiveness. Most of these recommendations are given as “recipes for success” and on pragmatic grounds. This book, however, is targeted at all those who want access to the powerful models of systemic manageme nt in order to improve their skills in coping with complexity. The contents are of interest to people who deal with organizations – as leaders and mana gers or specialists, or as advanced students. The purpose is to give them conceptual and methodological guidelines by means of which they can. • Increase the “intelligence” of exis ting organizations by introducing or substituting a better design; • Shape new organizations so that they are “intelligent” from the very start. What are the distinctive features of this book? The book is the result of a long term research effort in to the deep seated, invariant features of organizations, ba sed on the Systems Approach, namely, Organizational Cybernetics and System Dynamics. These sciences have specialized in uncovering such basi c properties. They convey a fresh, sophisticated and unorthodox perspective. It is therefore worthwhile acq uiring the capability of looking at the social world in this different way.

The Intelligent Organisation proposes a radically different way of designing organisations to capitalise on the potential offered by contemporary information capability. Intelligent Organisations, designed backwards from their customers, recognise information as their key source of competitive advantage. An Intelligent Organisation uses information to drive learning and adaptation at the level of individuals, tasks, processes and the whole organisation, to deliver transformational changes in business performance. This fully updated 2nd edition explores how to enable this change through systemic reinvention. Drawing on proven organisational applications exploiting data, information and management science, and grounded in tested theory, this book is not about incremental improvement, but about fundamentally rethinking the whole. Building on the first edition, two chapters have been added to apply the ideas of the Intelligent Organisation to the individual as well as to the nation. Further discussion on the current issues around technology and ethics have been incorporated, as well as review questions and improved pedagogy. The text contains updated case studies throughout, and is accompanied by a dedicated website, www.intelligentorganisation.com, with support materials for lecturers. Uniquely bridging the gap between information systems and organisational behaviour, The Intelligent Organisation will be of particular significance to Masters and Undergraduate students of Information Systems, Knowledge Management and Organisational Theory.

Demonstrates how an organization can manage its information more effectively in order to increase its capacity to learn and adapt. Examines the relationship between information management and the intelligent organization and highlights the concept of environmental scanning, defined as the acquisition and use of information about the organization's external environment. Discusses the management of information sources and examines the use and potential of online databases and Internet resources. Includes case studies of environmental scanning in several organizations.

In today's business environment, leaders at all levels are facing enormous challenges when it comes to achieving and sustaining breakthrough operating results. Globalization, economic change, more stringent regulation, and tougher governance make realizing shareholder value increasingly difficult. Intelligent Leadership is written for leaders who want to become more effective, strategic, operationally focused, and balanced. It is for leaders who are striving to take control of their destiny and become the best they can be. In this groundbreaking book, leadership coach John Mattone--recently named to the "guru radar" by the prestigious Thinkers50--taps into his years of experience working with high-achieving professionals to give readers a roadmap for developing and mastering their executive maturity. Supplying three unique tools--the Wheel of Leadership Success, Map of Leadership Maturity, and the Leadership Enneagram--the book helps readers calibrate their abilities so they can simultaneously focus on their strengths and address their weaknesses. The goal is to improve key tactical competencies (such as critical and strategic thinking, decision-making, talent and team leadership, and communication) and integrate them with equally important inner traits like values, character, and beliefs in order to achieve their leadership potential. Featuring best practices, authoritative research, practical assessments, and enlightening examples of both good and bad leadership, this book equips readers with the knowledge, skills, and passion they need to become the leaders they were meant to be.

Discusses the convergence of knowledge and learning management and provides state-of-the art knowledge with a semantic web perspective.

Creating Intelligent Teams is a different way to initiate, manage and lead effective and positive change in teams and organisations. For any organisation looking to nurture and develop talent from amongst its own employees, the book offers an accessible, yet highly informative, information resource on: how to recognise the influences on, and dynamics of, individuals and teams how to enhance team performance how effective leaders can boost productivity and build intelligent teams how to access and release the potential in teams how to navigate change successfully how to lead diversity and create culturally intelligent teams.The target audienceCreating Intelligent Teams is aimed at executives, consultants, HR and Organisational Development (OD) specialists, professional coaches and mentors - at all levels of experience, training and background - who are responsible for implementing the strategies relating to leadership, team-building, talent development, management and retention. Creating Intelligent Teams has considerable appeal both for professionals in business and management and those in the fields of consultancy and coaching. iiiTo build a world-class team you need more than handpicked individuals with high emotional intelligence - you need a team with a high RSI. On our journey to success, our team benefitted substantially from integrating the Intelligent Team approach.a"e;Rudolf Pienaar, Divisional Director, Growthpoint Management Services (Pty) LtdRelationship Systems Intelligence enables the team to quickly reach the core of the matter. It starts processes that enable the team members to have constructive collaborations and interactions with concrete and tangible results. The approach shows that everyone is part of the solution, which creates commitment to and ownership of the processes and the results. This practical book shows you how to build an intelligent team. a"e; Christina Hummert, Country Manager: Volkswagen Financial Services, Sweden