An Analytical Study On Job Role Stressors, Employee Performance And Service Effectiveness Using Servqual Approach
Title | An Analytical Study On Job Role Stressors, Employee Performance And Service Effectiveness Using Servqual Approach PDF eBook |
Author | Dr Kasturi Rohit Naik Dr Srinivasan R Iyengar |
Publisher | Archers & Elevators Publishing House |
Pages | |
Release | |
Genre | Antiques & Collectibles |
ISBN | 9386501678 |
New Developments in Theoretical and Conceptual Approaches to Job Stress
Title | New Developments in Theoretical and Conceptual Approaches to Job Stress PDF eBook |
Author | Daniel C. Ganster |
Publisher | Emerald Group Publishing |
Pages | 368 |
Release | 2010-02-25 |
Genre | Psychology |
ISBN | 1849507120 |
Promotes theory and research in the area of occupational stress, health and well being, and brings together and showcases the work of some of the best researchers and theorists who contribute to this area. This collection gives a critical assessment of knowledge, and major gaps in knowledge, on occupational stress and well being.
Boundary Spanning Elements and the Marketing Function in Organizations
Title | Boundary Spanning Elements and the Marketing Function in Organizations PDF eBook |
Author | Sunil Sahadev |
Publisher | Springer |
Pages | 174 |
Release | 2015-02-25 |
Genre | Business & Economics |
ISBN | 331913440X |
This book presents current research on boundary spanning elements. The editors bring together extant knowledge in the field and present a uniform narrative. Previous studies have often been disseminated across several academic disciplines like services marketing, personal selling and sales management etc. and this monograph aggregates studies dealing with boundary spanning elements or has boundary spanning elements related to the marketing function as the main empirical platform under a uniform theoretical perspective. Each chapter in the book deals with an important research theme and synthesizes studies in relation to boundary spanning elements.
Understanding the High Performance Workplace
Title | Understanding the High Performance Workplace PDF eBook |
Author | Neal M. Ashkanasy |
Publisher | Routledge |
Pages | 337 |
Release | 2016-06-10 |
Genre | Psychology |
ISBN | 1317626230 |
This book asks the crucial question: When does high performance supervision become abusive supervision? As more organizations push to adopt high performance work practices (HPWP), the onus increasingly falls on supervisors to do whatever it takes to maximize the productivity of their work teams. In this rigorous, research-based volume, international contributors offer insight into how and when seemingly-beneficial workplace practices cross the line from motivation to abuse. By reviewing critical issues in both high performance work practices and abusive supervision, it illuminates the crossover between these two modes of work, and forges a path for future scholarship.
The Oxford Handbook of Organizational Climate and Culture
Title | The Oxford Handbook of Organizational Climate and Culture PDF eBook |
Author | Karen M. Barbera |
Publisher | Oxford University Press |
Pages | 753 |
Release | 2014-05-07 |
Genre | Psychology |
ISBN | 0199395926 |
The Oxford Handbook of Organizational Climate and Culture presents the breadth of topics from Industrial and Organizational Psychology and Organizational Behavior through the lenses of organizational climate and culture. The Handbook reveals in great detail how in both research and practice climate and culture reciprocally influence each other. The details reveal the many practices that organizations use to acquire, develop, manage, motivate, lead, and treat employees both at home and in the multinational settings that characterize contemporary organizations. Chapter authors are both expert in their fields of research and also represent current climate and culture practice in five national and international companies (3M, McDonald's, the Mayo Clinic, PepsiCo and Tata). In addition, new approaches to the collection and analysis of climate and culture data are presented as well as new thinking about organizational change from an integrated climate and culture paradigm. No other compendium integrates climate and culture thinking like this Handbook does and no other compendium presents both an up-to-date review of the theory and research on the many facets of climate and culture as well as contemporary practice. The Handbook takes a climate and culture vantage point on micro approaches to human issues at work (recruitment and hiring, training and performance management, motivation and fairness) as well as organizational processes (teams, leadership, careers, communication), and it also explicates the fact that these are lodged within firms that function in larger national and international contexts.
Unsafe human behavior at construction sites
Title | Unsafe human behavior at construction sites PDF eBook |
Author | Qingfeng Meng |
Publisher | Frontiers Media SA |
Pages | 188 |
Release | 2023-01-04 |
Genre | Science |
ISBN | 2832506879 |
Mental Health in Healthcare Workers and its Associations with Psychosocial Work Conditions
Title | Mental Health in Healthcare Workers and its Associations with Psychosocial Work Conditions PDF eBook |
Author | Juan Jesús García-Iglesias |
Publisher | Frontiers Media SA |
Pages | 338 |
Release | 2024-04-11 |
Genre | Medical |
ISBN | 2832547710 |
The work environment can be considered one of the main determining factors that can influence the mental health of workers, especially as it regards the structural and organizational conditions to which the worker is subjected. This work environment has positive effects when work provides satisfaction and well-being or negative effects provoked by situations of stress, inadequate working patterns and schedules, possible situations of abuse and/or harassment, etc., which may contribute to the appearance of alterations in the mental health of the worker.