Learn all about the major trends and future advancements in ICT! ICT Futures provides an insightful introduction to the major technology trends in Information and Communication Technologies (ICT), and to the economic, commercial and societal environment which is shaping them. The experienced author-team, consisting of experts from both industry and academia, addresses: The interaction between people and technology - how ICT affects every day social practices; the rise of social computing; how the way we interact with information and the devices we use are changing; and how trust can be assured over the Internet. The underlying ICT infrastructure - the semantic web and the semantic intranet; the real-time service-oriented infrastructure; the future optical network; self-managing networks and agents; P2P technologies; pervasiveness; mobility and wireless technology; and how all this infrastructure can be made secure. ICT technology and how it is affecting industries as diverse as health, finance, retail and law. The book covers a vast wealth of material, with a strong focus upon the impending changes to the way ICT operates.This reference is a valuable tool for people in managerial roles, CIOs, CTOs, business and technology strategists, and students undertaking technology MBAs, or technology modules in general MBAs. Professionals working in ICT will also find this book valuable.

Annotation The complete, strategic guide to ASP options for every business and technical decision-maker. -- Written by the world's leading ASP researchers based on their extensive studies at leading companies. -- Discover which ASP applications have been most successful -- and which have been most likely to fail. -- Review the leading players -- and learn best practices for evaluating and partnering with them. Effective ASP decision-making has never been more crucial, as companies increasingly prepare to explore outsourcing mission critical operations into a rapidly-changing ASP marketplace. Now, the world's leading ASP research team shares its up-to-the-minute, provocative findings -- offering practical advice for every aspect of the outsourcing decision, and every phase of the outsourcing project lifecycle. You'll learn which ASP applications have proven most and least successful; who the leading market players are and how their services have evolved; how to manage technology infrastructure in an outsourced environment; and much more. This book includes detailed guidance on defining an ASP strategy and mitigating its attendant risks; evaluating and selecting ASPs; and managing ASP partnerships. It also previews new trends that will shape the future of ASPs -- and your relationships with them.

This is not another book about online dispute resolution (ODR). Rather, it is about how various information technology (IT) solutions may be put to good use in traditional arbitral proceedings. For arbitration professionals, be they arbitrators or counsel, this book brings the landscape of this changed practice into clear focus, dispersing mists of confusion and clarifying the choices they will inevitably be called upon to make.

In a world governed by speed, the Internet plays a growing role in many of today's innovations, and the resolution of disputes using electronic means of communication may soon be part of everyday legal practice. This book offers a survey of the current state of play in online dispute resolution, from the methods and information technology currently in use to the range of regulatory solutions proposed by shareholders. Taking their analysis a step further, the authors also address this new field's most pressing issues, including possible amendments of existing legislation, treaties, and arbitration and other ADR rules. Online Dispute Resolution: Challenges for Contemporary Justice is an in-depth study of online dispute resolution today, discussing among other topics: the different methods of ODR; fields of use; ways to bring parties to online dispute resolution; validity and effects of clauses entered into online and providing for online mediation or arbitration; issues surrounding electronic communications and evidence in arbitration; and, enforcement of online dispute resolution outcomes, both through court proceedings and built-in enforcement mechanisms. This book also covers issues related to security and e-commerce in general. As a special feature, it contains a section on existing online dispute resolution providers, complete with interviews and statistics. Online Dispute Resolution: Challenges for Contemporary Justice is a significant resource for legal counsel, to arbitral institutions, ODR and ADR service providers, governments and governmental and non-governmental organizations, as well as to those with a more academic interest. This book will provide a greater understanding of online dispute resolution to persons in the fields of arbitration and ADR, e-commerce, intellectual property, civil procedure, international law, international trade and commerce, and information technology.

Marketing the Law Firm: Business Development Techniques examines how marketing can improve client satisfaction and increase the bottom line for both corporate and consumer practices.