"Press '1' to listen to five more phone menus. If this is an emergency, please stay on the line forever for the next available operator?. If you hate phone menus, you're not alone. When big companies saw data proving that up to 70 percent of callers press '0' to reach a live operator, they did exactly what you'd expect. Instead of getting live operators to answer the phones, they disabled the 'zero out' function.From gouging gas prices to free checking accounts that charge for checkbooks and offer pointless point programs (50 percent of points are never redeemed), big businesses in America are disconnected. Most no longer offer the best products and services. America's Corporate Brain Drain reveals that the swell of me-too products and lousy service is because the best people no longer work in Goliath companies. We're moving forward with Toyota and connecting with Nokia because the brightest sparks in the U.S. have left big corporations or are planning exit strategies. The 27 million small-business owners didn't get the boot 89 percent of entrepreneurs quit their former positions. Boomers are negotiating for early retirement to start hobby jobs. Grads aren't willing to climb towering corporate ladders. Of the employees still stuck in big companies, 70 percent are unhappy with their jobs.In Corporate Brain Drain, corporate deserters, employees, and consumers who are fed up with behemoth banks and big old phone companies will find the real reasons why big business stopped working. And they'll discover how Americans, who are increasingly unwilling to put up with inferior products and the corporate culture that creates them, are regaining control.

Two sociologists reveal how small towns in Middle America are exporting their most precious resource—young people—and share what can be done to save these dwindling communities In 2001, with funding from the MacArthur Foundation, sociologists Patrick J. Carr and Maria J. Kefalas moved to Iowa to understand the rural brain drain and the exodus of young people from America’s countryside. They met and followed working-class “stayers”; ambitious and college-bound “achievers”; “seekers,” who head off to war to see what the world beyond offers; and “returners,” who eventually circle back to their hometowns. What surprised them most was that adults in the community were playing a pivotal part in the town’s decline by pushing the best and brightest young people to leave. In a timely, new afterword, Carr and Kefalas address the question “so what can be done to save our communities?” They profile the efforts of dedicated community leaders actively resisting the hollowing out of Middle America. These individuals have creatively engaged small town youth—stayers and returners, seekers and achievers—and have implemented a variety of programs to combat the rural brain drain. These stories of civic engagement will certainly inspire and encourage readers struggling to defend their communities.

Part II examines the consequences of brain drain for the sending countries.

Watch the book trailer for Hollowing Out the Middle In 2001, with funding from the MacArthur Foundation, sociologists Patrick J. Carr and Maria J. Kefalas moved to Iowa to understand the rural brain drain and the exodus of young people from America’s countryside. Articles and books—notably Richard Florida’s The Rise of the Creative Class—celebrate the migration of highly productive and creative workers to key cities. But what happens to the towns that they desert, and to the people who are left behind? To answer that question, Carr and Kefalas moved to "Ellis," a small town of two thousand. Ellis is typical of many places struggling to survive, and Iowa is typical of many states in the Heartland, aging rapidly. One reason is that many small towns simply aren’t regenerating, but another is that its educated young people are leaving in droves. In Ellis, Carr and Kefalas met the working-class "stayers," trying to survive in the region’s dying agro-industrial economy; the high-achieving and college-bound "achievers," who often leave for good; the "seekers" who head off to war to see what the world beyond offers; and the "returners," who eventually circle back to their hometowns. What surprised Carr and Kefalas most, was that adults in the community were playing a pivotal part in the town’s decline by pushing the best and brightest young people to leave, and by underinvesting in those who choose to stay—even though these young people are their best chance for a future. The emptying out of small towns is a national concern, but there are strategies for arresting the process and creating sustainable, thriving communities. Hollowing Out the Middle is a wake-up call we cannot afford to ignore—not only because sixty million Americans still live in rural communities and small towns, but because our nation’s economic health and future is tied to the Heartland.

A 2012 ECONOMIST BOOK OF THE YEAR Many of the United States' most innovative entrepreneurs have been immigrants, from Andrew Carnegie, Alexander Graham Bell, and Charles Pfizer to Sergey Brin, Vinod Khosla, and Elon Musk. Nearly half of Fortune 500 companies and one-quarter of all new small businesses were founded by immigrants, generating trillions of dollars annually, employing millions of workers, and helping establish the United States as the most entrepreneurial, technologically advanced society on earth. Now, Vivek Wadhwa, an immigrant tech entrepreneur turned academic with appointments at Duke, Stanford, Emory, and Singularity Universities, draws on his new Kauffman Foundation research to show that the United States is in the midst of an unprecedented halt in high-growth, immigrant-founded start-ups. He argues that increased competition from countries like China and India and US immigration policies are leaving some of the most educated and talented entrepreneurial immigrants with no choice but to take their innovation elsewhere. The consequences to our economy are dire; our multi-trillion dollar loss will be the gain of our global competitors. With his signature fearlessness and clarity, Wadhwa offers a concise framework for understanding the Immigrant Exodus and offers a recipe for reversal and rapid recovery.