In this new edition of the definitive Interlibrary Loan Practices Handbook, edited by CheriT Weible and Karen Janke, expert contributors clearly explain the complexities of getting materials for patrons from outside the library. This collection presents a complete view of the interlibrary loan (ILL) process, with contributions from all areas of the technical services community, providing Guidance on how to do ILL efficiently and effectively, with advice on being a considerate borrower and lender Details of preferred staffing and management techniques, showing how best practices can be implemented at any institution Discussion of important issues that can fall between the cracks, such as hidden copyright issues, and the logistics of lending internationally As consortia and other library partnerships share ever larger fractions of their collections, this book gives library staff the tools necessary for a smoothly functioning ILL system.

A revitalized version of the popular classic, the Encyclopedia of Library and Information Science, Second Edition targets new and dynamic movements in the distribution, acquisition, and development of print and online media-compiling articles from more than 450 information specialists on topics including program planning in the digital era, recruitment, information management, advances in digital technology and encoding, intellectual property, and hardware, software, database selection and design, competitive intelligence, electronic records preservation, decision support systems, ethical issues in information, online library instruction, telecommuting, and digital library projects.