Interviewer Effects from a Total Survey Error Perspective presents a comprehensive collection of state-of-the-art research on interviewer-administered survey data collection. Interviewers play an essential role in the collection of the high-quality survey data used to learn about our society and improve the human condition. Although many surveys are conducted using self-administered modes, interviewer-administered modes continue to be optimal for surveys that require high levels of participation, include difficult-to-survey populations, and collect biophysical data. Survey interviewing is complex, multifaceted, and challenging. Interviewers are responsible for locating sampled units, contacting sampled individuals and convincing them to cooperate, asking questions on a variety of topics, collecting other kinds of data, and providing data about respondents and the interview environment. Careful attention to the methodology that underlies survey interviewing is essential for interviewer-administered data collections to succeed. In 2019, survey methodologists, survey practitioners, and survey operations specialists participated in an international workshop at the University of Nebraska-Lincoln to identify best practices for surveys employing interviewers and outline an agenda for future methodological research. This book features 23 chapters on survey interviewing by these worldwide leaders in the theory and practice of survey interviewing. Chapters include: The legacy of Dr. Charles F. Cannell’s groundbreaking research on training survey interviewers and the theory of survey interviewing Best practices for training survey interviewers Interviewer management and monitoring during data collection The complex effects of interviewers on survey nonresponse Collecting survey measures and survey paradata in different modes Designing studies to estimate and evaluate interviewer effects Best practices for analyzing interviewer effects Key gaps in the research literature, including an agenda for future methodological research Written for managers of survey interviewers, survey methodologists, and students interested in the survey data collection process, this unique reference uses the Total Survey Error framework to examine optimal approaches to survey interviewing, presenting state-of-the-art methodological research on all stages of the survey process involving interviewers. Acknowledging the important history of survey interviewing while looking to the future, this one-of-a-kind reference provides researchers and practitioners with a roadmap for maximizing data quality in interviewer-administered surveys.

In the early 1990s, the Census Bureau proposed a program of continuous measurement as a possible alternative to the gathering of detailed social, economic, and housing data from a sample of the U.S. population as part of the decennial census. The American Community Survey (ACS) became a reality in 2005, and has included group quarters (GQ)-such places as correctional facilities for adults, student housing, nursing facilities, inpatient hospice facilities, and military barracks-since 2006, primarily to more closely replicate the design and data products of the census long-form sample. The decision to include group quarters in the ACS enables the Census Bureau to provide a comprehensive benchmark of the total U.S. population (not just those living in households). However, the fact that the ACS must rely on a sample of what is a small and very diverse population, combined with limited funding available for survey operations, makes the ACS GQ sampling, data collection, weighting, and estimation procedures more complex and the estimates more susceptible to problems stemming from these limitations. The concerns are magnified in small areas, particularly in terms of detrimental effects on the total population estimates produced for small areas. Small Populations, Large Effects provides an in-depth review of the statistical methodology for measuring the GQ population in the ACS. This report addresses difficulties associated with measuring the GQ population and the rationale for including GQs in the ACS. Considering user needs for ACS data and of operational feasibility and compatibility with the treatment of the household population in the ACS, the report recommends alternatives to the survey design and other methodological features that can make the ACS more useful for users of small-area data.