The thoroughly revised and updated fourth edition of Foodservice Manual for Health Care Institutions offers a review of the management and operation of health care foodservice departments. This edition of the book—which has become the standard in the field of institutional and health care foodservice— contains the most current data on the successful management of daily operations and includes information on a wide range of topics such as leadership, quality control, human resource management, product selection and purchasing, environmental issues, and financial management. This new edition also contains information on the practical operation of the foodservice department that has been greatly expanded and updated to help institutions better meet the needs of the customer and comply with the regulatory agencies' standards. TOPICS COVERED INCLUDE: Leadership and Management Skills Marketing and Revenue-Generating Services Quality Management and Improvement Planning and Decision Making Organization and Time Management Team Building Effective Communication Human Resource Management Management Information Systems Financial Management Environmental Issues and Sustainability Microbial, Chemical, and Physical Hazards HACCP, Food Regulations, Environmental Sanitation, and Pest Control Safety, Security, and Emergency Preparedness Menu Planning Product Selection Purchasing Receiving, Storage, and Inventory Control Food Production Food Distribution and Service Facility Design Equipment Selection and Maintenance Learning objectives, summary, key terms, and discussion questions included in each chapter help reinforce important topics and concepts. Forms, charts, checklists, formulas, policies, techniques, and references provide invaluable resources for operating in the ever-changing and challenging environment of the food- service industry.

Product 15-3105

AHA Guide is one of the best known and most comprehensive health care directories in the market. The annual publication covers hospitals, health care systems, networks, group purchasing organizations, ambulatory surgery centers, and much more. AHA Guide furnishes top-line profiles of hospitals including organizational control, primary service, beds, admissions, census, outpatient visits, births, total expenses, payroll expenses, and number of personnel. Also included is hospital-specific information service lines, approvals by accrediting organizations, Physician Models, and contact names for chief executive officer, chief operating officer, chief information officer, chief medical officer, chief financial officer, and chief human resource officer. Content comes from the AHA Annual Survey of hospitals, AHA database, accrediting organizations, other health care organizations

This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.

20-1100

Rely on the AHA Guide to the Health Care Field publication as your directory. This authoritative resource profiles networks, health care systems, hospitals, alliances & other health care organizations, agencies, & providers. With the AHA Guide on CD-ROM format, print only the pages you want, or link up with census bureau information for state & county demographics, & economic information if you have an Internet connection with a Netscape browser. Product requires a signed data order agreement. With the AHA Abridged Guide to the Health Care Field on Diskette, create your own queries & reports by region, state, facilities & services offered, physician arrangement, control, service, or bed-size category. Combine these data with other sources & develop an effective management tool for improved planning & decision making.

"A guide to United States hospitals, health care systems, networks, alliances, health organizations, agencies, and providers"--Cover.