The consequences of governmental reform are not always intended. In this book, Suzanne J. Piotrowski examines how federal management reforms associated with the National Performance Review have affected, and are still affecting, implementation of the Freedom of Information Act. The intersection of the New Public Management movement and the implementation of the U.S. federal government's transparency policy is, she argues, a clear example of unforeseen outcomes. Particular attention is paid to performance management, customer service, and contracting out initiatives, as well as to unintended consequences and their future implications for public administration scholars, practitioners, and reformers.

The field of public administration currently lacks sufficient resources for understanding the rationale, implications, and inherent practices of reforming government administration around the world.The Handbook of Administrative Reform satisfies this need by bringing together diverse international experts to analyze the sensible processes and intervention strategies central to administrative reform in nine nations geographically located in North America, Europe, and Latin America. Organized into five related parts, the text begins by examining factors that influence administrative reform—most notably, pressure to adhere to the institutional, international, and supranational standards promulgated by globalization, the European Union, and the United Nations. Subsequent sections further support this hypothesis by delving into specific case studies of founding and early EU members, new EU members, and EU applicant nations. After a thorough exploration of North America and Latin America, the volume concludes with a challenge to public administrators around the globe to continue the noble cause of advancing democracy through accountable, transparent, and responsive reform.

What is administrative reform? How is it differentiated from other kinds of social reform? Who are administrative reformers and how do they approach their task? And who benefits and who suffers from it? Does a theory of administrative reform exist?A survey of published research on administrative reform reveals that satisfactory answers to these questions are handicapped by methodological and theoretical shortcomings. There are no common definitions, no agreement over content, no selected boundaries, no clear links with the wide phenomenon of social reform, no firm hypothesis tested by empirical findings, and no continuous dialogue between practitioners and theorists. This book is the first comprehensive and systematic treatment of the subject for professionals and students in the fields of public and private administration. It carefully examines the diverse interdisciplinary literature on the subject and identifies and develops the most promising approaches towards a unified theory.Caiden shows how the study of administrative reform can contribute substantially to the development of administrative theory, and constructs a working definition of the phenomenon of administrative reform, distinguishing it from social change and from administrative change. The practical use of this definition is tested by the analysis of various case histories of administrative cultures of different periods in history, from which a common cycle of reform processes is discerned. The author follows with a detailed examination of the processes themselves. The book concludes with a discussion of the obstacles to reform and a review of the author's findings and conclusions.

Since the third edition of this authoritative volume, most of Western Europe and North America have entered an era of austerity which has pervasive effects on programmes of public management reform. Even in Australasia extensive measures of fiscal restraint have been implemented. In this fourth edition the basic structure of the book has been retained but there has been a line-by-line rewriting, including the addition of extensive analyses and information about the impacts of austerity. Many new sources are cited and there is a new exploration of the interactions between austerity and the major paradigms of reform - NPM, the Neo-Weberian State and New Public Governance. The existing strengths of the previous editions have been retained while vital new material on developments since the Global Economic Crisis has been added. This remains the most authoritative, comprehensive, widely-cited academic text on public management reform in Europe, North America and Australasia.

Contemporary public administration research has marginalized the importance of “taking history seriously.” With few exceptions, little recent scholarship in the field has looked longitudinally (rather than cross-sectionally), contextually, and theoretically over extended time periods at “big questions” in public administration. One such “big question” involves the evolution of American administrative reform and its link since the nation’s founding to American state building. This book addresses this gap by analyzing administrative reform in unprecedented empirical and theoretical ways. In taking a multidisciplinary approach, it incorporates recent developments in cognate research fields in the humanities and social sciences that have been mostly ignored in public administration. It thus challenges existing notions of the nature, scope, and power of the American state and, with these, important aspects of today’s conventional wisdom in public administration. Author Robert F. Durant explores the administrative state in a new light as part of a “compensatory state”—driven, shaped, and amplified since the nation’s founding by a corporate–social science nexus of interests. Arguing that this nexus of interests has contributed to citizen estrangement in the United States, he offers a broad empirical and theoretical understanding of the political economy of administrative reform, its role in state building, and its often paradoxical results. Offering a reconsideration of conventional wisdom in public administration, this book is required reading for all students, scholars, or practitioners of public administration, public policy, and politics.

Based on a survey of more than 6700 top civil servants in 17 European countries, this book explores the impacts of New Public Management (NPM)-style reforms in Europe from a uniquely comparative perspective. It examines and analyses empirical findings regarding the dynamics, major trends and tools of administrative reforms, with special focus on the diversity of top executives’ perceptions about the effects of those reforms.